By : 'Handi' Services : Letting( As a Tenant ) Rent PCM : £750 Would you recommend ? : No Postcode : LN1
26 Dec 2023
People found this helpful0
I have just rented an apartment via newton fallowell and to say I am disgusted is an understatement, no inspection/ due diligence, even though we went to view the house but the amount of damages that you are unable to see is unbelievable, what they took as inventory was entirely different to what ... Read Full Review
Services : Letting( As a Tenant )Date: 26th Dec 2023
I have just rented an apartment via newton fallowell and to say I am disgusted is an understatement, no inspection/ due diligence, even though we went to view the house but the amount of damages that you are unable to see is unbelievable, what they took as inventory was entirely different to what we saw at the property, the Lincoln branch spoke to me as if they were doing me a favour, very unprofessional, I did stand my ground ensuring that I did let them know they weren't doing me a favour. This letting agent needs to be boycotted as they feel untouchable. The oven was dirty, rusted and coated with leftover oil ruminants, Shaking the handrail on the stairwell, Windows sealant are not present, The electrical fuse and meter of the house are exposed, The door that leads to the stairwell from the Living room has pulled out, revealing the frame which holds the lower hinge is weak, The freezer keeps buzzing while a red light indicator comes on and off. Also, the freezer was not properly cleaned with ruminant of peas and corns. THIS IS ABSOLUTELY UNACCEPTABLE and they were only concerned about a moving in date and the money as to making sure due diligence of making sure the property was in a good state, Avoid this agent as they are useless.
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Absolutely horrendous ...
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1 Star Review
By : 'Anthony' Services : Letting( As a Tenant ) Rent PCM : £1500 Would you recommend ? : No Postcode : LN1
21 Oct 2022
People found this helpful0
Absolutely horrendous customer service.
If you want to be ignored and receive no communication or support from an agent use Newton Fallowell, Lincoln. I have had nothing but bad experiences. Poor communication was noticed from day 1. The only timely communication they have are the automatic... Read Full Review
Services : Letting( As a Tenant )Date: 20th Oct 2022
Absolutely horrendous customer service.
If you want to be ignored and receive no communication or support from an agent use Newton Fallowell, Lincoln. I have had nothing but bad experiences. Poor communication was noticed from day 1. The only timely communication they have are the automatic rent due emails their system sends. The maintenance portal is ignored regularly or if they bother to look at it, they will just ignore what you have written and try and blame you. Email communication is no better, it is like talking to a wall.
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Dreadful ...
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1 Star Review
By : 'Emma' Services : Letting( As a Tenant ) Rent PCM : £695 Would you recommend ? : No Postcode : LN6
8 Jun 2022
People found this helpful1
As a tenant I am extremely dissatisfied with the Lincoln branch. Im not too sure what my landlord is paying them for but they have 0 communication or customer service skills. I absolutely dread having to have any dealings with them and am reaching the end of my patience with certain issues I have... Read Full Review
Services : Letting( As a Tenant )Date: 8th Jun 2022
As a tenant I am extremely dissatisfied with the Lincoln branch. Im not too sure what my landlord is paying them for but they have 0 communication or customer service skills. I absolutely dread having to have any dealings with them and am reaching the end of my patience with certain issues I have had to continuously chase to be told the same thing over and over with again no follow up communication.
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Dear Emma,
I'm sorry to see that you've been dissatisfied with our service.
Please could I ask that you contact me directly outlining the property you reside in, in order for my to look into...
To say experience of Newton ...
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1 Star Review
By : 'N' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : LN1
31 Oct 2021
People found this helpful1
Experience with Newton Fallowell , lettings has been highly stressful. Did not get legal documentation correct; have not passed on tenant reports; passed on a quote of £10,000 when £7,33 roll of draught excluder and £120 +VAT to patch a couple of areas of exterior... Read Full Review
Services : Letting( As a Owner )Date: 31st Oct 2021
Experience with Newton Fallowell , lettings has been highly stressful. Did not get legal documentation correct; have not passed on tenant reports; passed on a quote of £10,000 when £7,33 roll of draught excluder and £120 +VAT to patch a couple of areas of exterior render would solve problem; tried to pressure me into paying for upkeep of neighbouring property as Newton Fallowell Lettings personnel said "I'd rather not" communicate with neighbouring landlord - maybe they were angry at the service too??? Our property has not even had a periodic inspection and with a new tenancy. We are moving to another letting management agent which is sad as we had been with Easilett before they sold to Newton Fallowell for 10 years.
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Totally useless and dont ...
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1 Star Review
By : 'colin' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : NG24
14 May 2021
People found this helpful2
Totally useless and dont believe a word they say.
Richard watkinson is the best in newark and always has... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 13th May 2021
Totally useless and dont believe a word they say. Richard watkinson is the best in newark and always has been
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I have recently sold a ...
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5 Star Review
Abbie
Kayrn
By : 'Lauren' Services : Sales( As a Vendor ) Sold price : £189950 Would you recommend ? : Yes Postcode : LN3
22 Jun 2020
People found this helpful1
I have recently sold a property through Newton Fallowell - Lincoln branch.
Firstly, the office itself is warm, welcoming and friendly. It's recent refurbishment really gives a professional yet homely atmosphere as you walk in.
Secondly, all the staff I spoke to were helpful and... Read Full Review
Services : Sales( As a Vendor )Date: 21st Jun 2020
I have recently sold a property through Newton Fallowell - Lincoln branch. Firstly, the office itself is warm, welcoming and friendly. It's recent refurbishment really gives a professional yet homely atmosphere as you walk in. Secondly, all the staff I spoke to were helpful and responsive to any queries we had. I often spoke to Abbie and Kayrn regarding our sale and found them both to be an asset to the company. Both Abbie and Kayrn really give a personalised approach to their work whilst maintaining a professional manner. We chose to sell our property based on finding another house we were keen to pursue, this in mind Newton Fallowell were quick to value and list our bungalow within a matter of two days! Super quick service. I would not hesitate to use Newton Fallowell again.
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Unprofessional ...
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1 Star Review
Rebecca
By : 'Don't' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : LN3
1 Jun 2019
People found this helpful7
Having received the service from Rebecca Hoyles I did I would certainly not recommend Newton Fallowell Lincoln she was totally unprofessional to our needs, moving home can be very stressful and frustrating, however during a telephone conversation with a director of the company to have thrown in... Read Full Review
Don\'t use Lincoln Newton Fallowell said about Newton Fallowell
Services : Sales( As a Vendor )Date: 31st May 2019
Having received the service from Rebecca Hoyles I did I would certainly not recommend Newton Fallowell Lincoln she was totally unprofessional to our needs, moving home can be very stressful and frustrating, however during a telephone conversation with a director of the company to have thrown in your face 'are you picking a fight with me' for questioning an update, I really question her actions! I have given 1 star because of the actions of Abbie who in my mind is very professional and relates to the needs of the customer, she is an asset to the company.
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Mrs Pentecost,
Your review would have offended me were it not for the fact you are completely unpleasant person to work with unless you are getting your own way without absolutely any consideration...
Excellent service and highly ...
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5 Star Review
Rebecca
By : 'Claire&Rob' Services : Sales( As a Vendor ) Sold price : £88000 Would you recommend ? : Yes Postcode : LN5
3 May 2018
People found this helpful0
A super service was provided by the whole team.
Fair valuation and excellent marketing, using social media, Rightmove, local press and professional brochures. Buyer was found quickly and selling process made clear from start.
Excellent communication- all calls and emails dealt with promptly and... Read Full Review
A super service was provided by the whole team. Fair valuation and excellent marketing, using social media, Rightmove, local press and professional brochures. Buyer was found quickly and selling process made clear from start. Excellent communication- all calls and emails dealt with promptly and to ensure positive selling process. The sale was mainly dealt with by Abbie and Rebecca, who liaised with solicitors to ensure smooth completion - if they were away from the office they always made sure someone was up to date with the case, and the whole team were friendly, approachable and knowledgeable. Would certainly use the estate agents again, and highly recommend. Many thanks for your help. Claire&Rob
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Excellent all ...
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5 Star Review
By : 'Helen' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LN1
22 Mar 2018
People found this helpful1
Newton Fallowell have acted as my letting agent for my Lincoln property for over 5 years. I cannot fault them. They take all the hassle out of letting my house and respond very quickly to any queries I may have. Highly recommended for their friendliness and excellent customer... Read Full Review
Services : Letting( As a Owner )Date: 22nd Mar 2018
Newton Fallowell have acted as my letting agent for my Lincoln property for over 5 years. I cannot fault them. They take all the hassle out of letting my house and respond very quickly to any queries I may have. Highly recommended for their friendliness and excellent customer service.
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This branch used to be good ...
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1 Star Review
By : 'Elly' Services : Letting( As a Owner ) Rent PCM : £550 Would you recommend ? : No Postcode : LN6
2 Feb 2018
People found this helpful8
This branch used to be good but has gone downhill very fast . Staff and management rude !! If you leave a negative review they ring you and challenge it in an unpleasant manner . Communication appalling . Customer service appalling !!. Complaints are ignored and they seem to condone the rude... Read Full Review
Services : Letting( As a Owner )Date: 2nd Feb 2018
This branch used to be good but has gone downhill very fast . Staff and management rude !! If you leave a negative review they ring you and challenge it in an unpleasant manner . Communication appalling . Customer service appalling !!. Complaints are ignored and they seem to condone the rude behaviour of staff . I've moved my houses to another agent ... Best thing I have done !! My advice is to go elsewhere !
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By : 'RubyLou' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : LN2
22 Jan 2018
People found this helpful3
I wasted almost £1000 and 3 very long months trying to buy a property that turned out to be in an almost uninhabitable condition, that as a Letting Agent they had been happily renting out. The worst Estate Agents Ive used in 20 years of being a homeowner. Shamefully poor customer service, terrible... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 22nd Jan 2018
I wasted almost £1000 and 3 very long months trying to buy a property that turned out to be in an almost uninhabitable condition, that as a Letting Agent they had been happily renting out. The worst Estate Agents Ive used in 20 years of being a homeowner. Shamefully poor customer service, terrible communicators, unwilling to listen or respond to complaints and overall an extremely unprofessional company. I would NEVER attempt to buy from them again and certainly advise other to please AVOID at all costs.
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Very expensive for a service ...
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2 Star Review
By : 'cricketmaster1277' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : LN6
30 Jan 2017
People found this helpful2
Very expensive for a service no better than anyone other agent.Did nothing more than but expected 1.5 percent fee.Did not sell now with cheaper online agent and more viewing in the first week than the whole 5 months with... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 30th Jan 2017
Very expensive for a service no better than anyone other agent.Did nothing more than but expected 1.5 percent fee.Did not sell now with cheaper online agent and more viewing in the first week than the whole 5 months with them.
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If you're looking for an ...
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1 Star Review
By : 'BehindBlueEyesx' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : LN57
30 Mar 2016
People found this helpful6
If you're looking for an estate agent who has
- No interest in getting you moved quickly (although that was discussed as a priority)
- No communication for weeks
- No help whatsoever when it comes to advice on selling your home to encourage interest
- Puts the house up at a larger cost, even though ... Read Full Review
What agent could do to change your mind?
They don't even deserve the amount they are charging, and in comparison to others - the fee is relatively low.
Comments on Agent Fees
They don't even deserve the amount they are charging, and in comparison to others - the fee is relatively low.
Services : Sales( Prospective Vendor/Buyer )Date: 29th Mar 2016
If you're looking for an estate agent who has - No interest in getting you moved quickly (although that was discussed as a priority) - No communication for weeks - No help whatsoever when it comes to advice on selling your home to encourage interest - Puts the house up at a larger cost, even though you will dramatically have to lower that cost (and they knew this.) - Stresses you out no end - Acts like you're their world, and will do anything to help yet are not proactive in the slightest...
THEN NEWTON FALLOWELL IS FOR YOU! I only gave 1 star, literally because it would not let me put none. We are counting the days until the contract is over with this company, to try our luck with another. This was my first time selling a house, and tbh it was not a good experience in the slightest. It has been just thing after thing with them, and even when we gave them notice to say we were leaving they said nothing. We had no call, no letter, no nothing. You'd think when your customer is about to leave you, you would at least try to find out why! Disgraceful, and a waste of our time. I firmly believe that we could have been moved by now if we had gone with someone else.
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Deliberately deceitful, ...
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1 Star Review
By : 'Faraz' Services : Letting( As a Tenant ) Rent PCM : £675 Would you recommend ? : No Postcode : LN1
6 Jan 2016
People found this helpful10
Deliberately deceitful, highly unprofessional, disgustingly uncourteous!!!
Since I got a job at the University of Lincoln. It takes I travelled almost 6 hours journey and paid about a �100 ticket on public transport to see the proprty. I booked it, paid the referencing fees of �144. ... Read Full Review
Since I got a job at the University of Lincoln. It takes I travelled almost 6 hours journey and paid about a �100 ticket on public transport to see the proprty. I booked it, paid the referencing fees of �144. The agency agreed to the date for me to acquire the property and everyone was happy. All references went well, I got a place for my son in a nearby school (the reason for choosing this property), left my current property with a set plan on holidays before moving to Lincoln, booked for connection with sky, stored my luggage and paid charges to AnyVan.com for the house move etc etc.
It was only when I asked for some paper required for the city council that the agency told me the house we agreed upon has been let to someone else!!! They kept me in the dart for 25 days - Surprise surprise !!!!
I mean, I have 2 kids and we have no home at the moment in the UK and I am about to start my new job next week. Their email simply said Apologies for any inconvenience caused
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Recommended by a friend who ...
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5 Star Review
Jordan
By : 'Tomlinson1979' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : NG19
5 Jan 2015
People found this helpful0
Recommended by a friend who works for a large house builder and she said that's who they always use. Jordan came to value my house and I can happily say it sold the week before Christmas. Expected typical behaviour from sales people but, Newton Flallowell have been great. Not the cheapest but,... Read Full Review
Recommended by a friend who works for a large house builder and she said that's who they always use. Jordan came to value my house and I can happily say it sold the week before Christmas. Expected typical behaviour from sales people but, Newton Flallowell have been great. Not the cheapest but, definitely worth every penny!
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Very impressed from meeting ...
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5 Star Review
Jordan
Karen
By : 'StuJ83' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : S80
11 Oct 2014
People found this helpful0
Very impressed from meeting Jordan to subsequent dealings with Karen, very professional and helpful company cannot recommend highly enough, kept me well aware of every development with the sale of my property, will definetly use them... Read Full Review
Services : Sales( As a Vendor )Date: 10th Oct 2014
Very impressed from meeting Jordan to subsequent dealings with Karen, very professional and helpful company cannot recommend highly enough, kept me well aware of every development with the sale of my property, will definetly use them again.
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Excellent company to sell ...
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5 Star Review
Jordan
By : 'Daveyboy174' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : NG19
17 Jul 2014
People found this helpful0
Excellent company to sell with...I have recommended to all my friends as we have sold and moved into our new home. Jordan is very pleasant and like most people selling I didn't know what to expect at first. We were really nervous once the board went up but, need not worry as they were all... Read Full Review
Services : Sales( As a Vendor )Date: 16th Jul 2014
Excellent company to sell with...I have recommended to all my friends as we have sold and moved into our new home. Jordan is very pleasant and like most people selling I didn't know what to expect at first. We were really nervous once the board went up but, need not worry as they were all great!
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Thank you for your kind response...we look forward to working with you...
From my initial phonecall, ...
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5 Star Review
Jordan
By : 'Mscrivens' Services : Sales( As a Vendor ) Would you recommend ? : Yes
11 Jun 2014
People found this helpful0
From my initial phonecall, Jordan Mariner was very professional and confident with his information, which was very reassuring. He was punctual and followed through on what he said he would. My house sold within 3 days of being on the... Read Full Review
Services : Sales( As a Vendor )Date: 10th Jun 2014
From my initial phonecall, Jordan Mariner was very professional and confident with his information, which was very reassuring. He was punctual and followed through on what he said he would. My house sold within 3 days of being on the market.
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Thank you Mandy, you were a great client to work with...all the best for the...
We originally met Jordon when ...
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5 Star Review
Jordan
By : 'ami' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : NG19
2 Nov 2013
People found this helpful0
We originally met Jordon when we were thinking about selling our property and part exchanging with a building firm. After some deliberation we decided not to sell up at that time, in which Jordan was sympathetic and understood our position. Several months down the line and Jordan was back with his... Read Full Review
We originally met Jordon when we were thinking about selling our property and part exchanging with a building firm. After some deliberation we decided not to sell up at that time, in which Jordan was sympathetic and understood our position. Several months down the line and Jordan was back with his lovely side kick Helen, who we instantly liked as much as Jordan. The house was put up for sale on their website within a few hours with more than just a brief description to start and excellent photos. Jordan and Helen are enthusiastic and professional, fantastic company to deal with so far...
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Unfortunately, I have had to ...
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1 Star Review
Andrew
Peter
By : 'karmawillgetyou' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No Postcode : LN6
18 Apr 2013
People found this helpful9
Unfortunately, I have had to award this company one star. They are unprofessional Letting Agents but professional liars. We recently applied for a property to rent through this Newton and Fallowell. We travelled many miles to view the property having been assured of first refusal. When we... Read Full Review
What agent could do to change your mind?
Tell the truth. Honesty. Keep potential clients informed. They should have informed us many weeks ago that our application was not the first. Should have brought the forms on the day of the viewing and should have told us that we needed to complete asap. They should have returned our phone calls and emails. They kept us dangling for six weeks which we have lost when we could have been sourcing other property. Agents like this get other Agents a bad name. I would like to be reimbursed for the 460 mile trip and phone calls that I have had to make. Worst Agent ever.
Services : Letting( As a Prospective Landlord/Tenant )Date: 18th Apr 2013
Unfortunately, I have had to award this company one star. They are unprofessional Letting Agents but professional liars. We recently applied for a property to rent through this Newton and Fallowell. We travelled many miles to view the property having been assured of first refusal. When we arrived the Agent did not bring the necessary forms with him but assured us that "no-body else was viewing and " not to worry". There was no sense of urgency. This was on the Saturday on the Monday we called and sent email stating we wanted to apply for the property and could the necessary forms be sent. They where we sent by post and we sent them back the same day first class informing the Agent that we had done so. This would have been received by the Newton and Falowell on Friday. We heard nothing from Move with Us who would reference us. 6 weeks down the line we have just been told after numerous emails/calls to Newton and Fallowell with no response, that the property has gone and that they still carried out viewings and another applicants application had been processed on the Wednesday. It has taken all this time and us having to call Move with Us ourselves for answers - who where honest, polite and easy to get hold of despite the Newton and Fallowell telling us to the contrary. Newton and Fallowell have caused us severe problems as my husband has to move with work and I have a job offer. They are the worst company I have ever had the misfortune to deal with in many years of buying/selling and renting. Please avoid at all costs.
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Appaling people to deal with stay away. They are robbers and thieves. Do not get involved. They will rip you off. They demand you pay for carpet cleaning even though the carpets are clean and you...
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Last updated at 1/23/2018, 5:26:13 AM by allAgents