The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.1/5, 352 Reviews
82% Recommended
67% sales valuation accuracy
86% letting valuation accuracy
84% sales fee satisfaction
84% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 84% | £55,000 | £890,000 |
| Lettings | 86% | 84% | £330 | £3,150 |
Morgan Randall
Unit 2, Discovery Dock East, South Quay Square, London, Greater London
E14 9SH
0207 510 0902






By : 'S.Mahmood'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Elizabeth has been fantastic throughout the process of my move to London. She has gone above and beyond to get everything organised in securing my apartment in a timely manner and has made the relocation a whole lot easier. She ensured all my queries were explained thoroughly and that all paperwork ... Read Full Review

By : 'Guy'
Services : Letting (As a Tenant)
Rent PCM : £2145
Would you recommend ? : Yes
Postcode : E14
Elizabeth was very helpful, showed me a great apartment and told me truth's about pending developments around the apartment I've... Read Full Review
The fees seem a lot but not being from Canary Wharf myself these are probably apt for the area.

By : 'Aghi'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Elizabeth was fairly thorough with her research on the requirements we had for the property. All the properties we saw were worth seeing. She didn't waste our time and immediately understood our needs. She seemed well versed with the area,showed us around which helped us in deciding. We would... Read Full Review

By : 'Dennis'
Services : Letting (As a Tenant)
Rent PCM : £465
Would you recommend ? : Yes
Postcode : E14
The first thing you notice about Elizabeth Marshall is her conscientious diligence. From the start, she engaged without being too intrusive. Being serviced by Elizabeth was indeed a study in... Read Full Review
Neutral

By : 'Nigel'
Services : Letting (As a Owner)
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : E14
Actually its where to begin thats awkward. Elizabeth was extremely tenacious from the moment we started negotiating right until the tenant was was satisfactorily installed. Shes a real go getter and must be a great asset to the company. I liked the way she made things happen, enlisted her... Read Full Review

By : 'EG'
Services : Letting (As a Tenant)
Rent PCM : £950
Would you recommend ? : Yes
Postcode : SE28
Elizabeth was very kind and explained everything very clearly! She didn't push and gave time to provide the required documents. Very professional and her attitude has been wonderful. She has been available and answered to questions i had in very short time. If I was again to search for a House I... Read Full Review
Enthusiastic, empathic agent, positive , friendly

By : 'NickT'
Services : Letting (As a Tenant)
Rent PCM : £330
Would you recommend ? : Yes
Postcode : E14
Elizabeth was a huge help in my finding a new flat in Canary Wharf. Great knowledge of different areas and steered me towards a perfect location with great gym benefits. That no one else suggested. Keener and more helpful than anyone else I spoke... Read Full Review
lower fees than some of the other agents

By : 'Leigh'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Matthew was excellent from the outset, enthusiastic, positive and went the extra mile to make sure we got exactley what we wanted where others had failed. We would recommend Morgan Randall and particularly Matthew... Read Full Review
By : 'Dan'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E148
Do not make any enquire with them. The call centre will call you non stop. I'm not able to answer to my phone during working hours and they are keep calling couple of times every day. I have 47 miss call's from... Read Full Review

By : 'west'
Services : Letting (As a Tenant)
Rent PCM : £3
Would you recommend ? : Yes
Postcode : E144
We were lucky enough to gain the assistance of Matthew Shaw in the final decision for our property move. His patience; friendly attitude; and professional advice were exemplary - he is to be commended for performing miracles. Our descriptions of requirement, and prevailing time restraints were... Read Full Review
Expected - reasonable.

By : 'C'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Matthew is very knowledgeable regarding different areas and available inventory and has been very helpful in matching our needs with the various options. He has been responsive and a pleasure to work... Read Full Review

By : 'li'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
it was my first time to find a property in the uk. you know, as a for a foreigner, it is hard to find a good company ,a good guy to help you find the right one, but matthew did. he take care me as a brother. every thing (including the location, the bill, the charge, the furniture and ÂŒthe... Read Full Review

By : 'Pmahxxx'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E12
Having lived and moved several times in London, I have had my fair share of dealings with lettings agents, but have to say without a doubt Lizzie is by far the best one I have delt with. Lizzie is super professional and organised. A series of viewings were set up quickly and Lizzie ensured that... Read Full Review
Quite high, but it's London and its 2016. MR deal with high spec properties, so I expect it to be representative of this and the service you get. I was happy to pay them as most serious tenants are.

By : 'Della'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E14
Elizabeth was so obliging from my first contact with her. Elizabeth listened to what I was looking for and spent time finding properties that met my criteria. I viewed 2 properties with her one Saturday afternoon and then a final one the following Wednesday afternoon that ticked all of my boxes. I... Read Full Review
The fee's are the fee's, no-one likes to pay fees but it is all part of the process, we all know we have to pay them and I am sure that everyone moans about paying them.

By : 'Ignatius'
Services : Letting (As a Tenant)
Rent PCM : £2080
Would you recommend ? : Yes
Postcode : E14
Nathan was dinamic friendly and super efficient. He was meticulous with his timing and managed to organise 4 viewings in one day. He is hard working and even responded to requests after hours and on weekends. I am very happy we have met this young man and would recommend his services to anyone. We ... Read Full Review
Fees were standard but worth it for the service

By : 'Advocate'
Services : Letting (As a Tenant)
Rent PCM : £1495
Would you recommend ? : No
Postcode : E16
In my 30 years of professional business and legal practice, I have encountered a pretty wide variety of unsavory and unscrupulous characters, however, frankly I have never had the vile displeasure of dealing with such scum! He was rude, obnoxious, condescending and worst of all, totally clueless... Read Full Review
Fees were undeservedly HIGH!
By : Rups
26 May 2016We were looking for a 2 bed flat to rent with 2 bath in e14, and happened to have Elizabeth Marshall taking us viewing. She was friendly, helpful, attentive and prompt- which ensured I wrote to her...

By : 'Abundant'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE10
Lizzie has tried to be very helpful, she's very hard working and diligent. Unfortunately the company hasn't got a great selection of properties that suit me but she has done her very best to accommodate for my high maintenance. I hope her efforts are recognised within the firm, she is certainly a... Read Full Review
I haven't seen much positive feedback on this issue if I'm honest.


By : 'CS'
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : No
Postcode : E16
Very dangerous people, keep away from them at all costs. These agents bring disrepute to the industry. They employ tactics such as hounding you, pressurising you to sign terms and conditions without you having read them, fabricating truths to suit their purpose. That awful Paul read thinks its ok ... Read Full Review
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By : 'V'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : E14
These people are not estate agents their crooks, anyone reading the poor reviews can see they are of the practice of taking money from people. I viewed a property and was subject to extreme high pressure sales tactics, i took the property and was told by the agent if i failed the credit check i... Read Full Review
By : 'Sam'
Services : Letting (As a Tenant)
Rent PCM : £1800
Would you recommend ? : No
Postcode : E14
I really dont know where to start, Awful company and awful staff, not only they charge much more than the rest for their "administration" fees, but they provide a very bad, delayed customer service, that's if you are one of those lucky people to hear back from them. Every time I had a... Read Full Review
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