By : 'Independenter-renter' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : S6
29 Nov 2013
People found this helpful0
In my experience, this letting agent is slow, unhelpful, intimidating, allowed strangers access to my property without letting me know, money-grabbing and intrusive. Please, even if they are your only option, re-think and look elsewhere. I thought all agents behaved as they did, then had a great... Read Full Review
What agent could do to change your mind?
They could have allowed quiet enjoyment of the property, and not been money-grabbing, disorganised, uncaring bullies.
Independenter-renter said about Mike Jolly Estates
Services : Letting( As a Tenant )Date: 29th Nov 2013
In my experience, this letting agent is slow, unhelpful, intimidating, allowed strangers access to my property without letting me know, money-grabbing and intrusive. Please, even if they are your only option, re-think and look elsewhere. I thought all agents behaved as they did, then had a great tenancy with another agency where I wasn't bullied, and where problems were sorted within the week (unlike Mike Jolly's who left us with no boiler over Christmas).
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Absolute joke of a company, ...
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1 Star Review
By : 'MJLL' Services : Letting( As a Tenant ) Would you recommend ? : No
18 Jun 2012
People found this helpful1
Absolute joke of a company, Asked to postpone 3 monthly home visit due to birth of a baby, they ignored us, came round, helped themselves into the house and then charged us for not being there as we were in hospital.
Explained all this, Daniel Beckett has no compassion, people skills or common... Read Full Review
Services : Letting( As a Tenant )Date: 18th Jun 2012
Absolute joke of a company, Asked to postpone 3 monthly home visit due to birth of a baby, they ignored us, came round, helped themselves into the house and then charged us for not being there as we were in hospital. Explained all this, Daniel Beckett has no compassion, people skills or common sense. We promptly left this poorly rated company and now we use Blundels, very happy.
AVOID AVOID AVOID.
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I used to work for them and ...
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1 Star Review
By : 'Happyelsewhere' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No
8 Feb 2012
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I used to work for them and would never rent from them. Only concerned about landlords because that is where the money comes from. Faults were reported but went un-repaired. End of tenancy inspections would have to list every fault, stratch or dent and they would do all theyt could to withold bond... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 8th Feb 2012
I used to work for them and would never rent from them. Only concerned about landlords because that is where the money comes from. Faults were reported but went un-repaired. End of tenancy inspections would have to list every fault, stratch or dent and they would do all theyt could to withold bond money or pay it back as late as possible. No empathy with tenants, who were often described in derogatory terms. Staff were rude and abrupt but would bend over backwards for landlords, which was encouraged from the top
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Enquired about a property and ...
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1 Star Review
By : 'MC' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No
31 Jan 2012
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Enquired about a property and arranged a viewing. They booked me in to see the wrong house and left me waiting for 30 minutes. I had to call them to find out where they were, so then had to book another appointment time. After the viewing I expressed interest and wondered if the landlord was... Read Full Review
What agent could do to change your mind?
Shown the courtesy to at least return one of my calls with an answer to the enquiry.
Services : Letting( As a Prospective Landlord/Tenant )Date: 31st Jan 2012
Enquired about a property and arranged a viewing. They booked me in to see the wrong house and left me waiting for 30 minutes. I had to call them to find out where they were, so then had to book another appointment time. After the viewing I expressed interest and wondered if the landlord was able to provide the property unfurnished. My name and number was taken down and was told someone would get back to me. It has now been 2 weeks since my enquiry, and after 3 separate phone calls, and leaving my number each time they have still not got back to me to tell me whether this was possible. The apartment still remains empty, and I have given up asking. I feel sorry for the landlord who decided to pick Mike Jolly Estates to manage their property. My brief dealings with Mike Jolly estates have left an impression of total incompetence and disorganisation.
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The agent was over biased ...
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1 Star Review
By : 'Spider' Services : Letting( As a Tenant ) Would you recommend ? : No
3 Aug 2011
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The agent was over biased towards the landlord. During the last inspection after we have moved out, we were told that professional cleaners would be hired to clean the house although have clean it thoroughly. The agent said our cleaning was up to professional standards! Almost every little things... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Aug 2011
The agent was over biased towards the landlord. During the last inspection after we have moved out, we were told that professional cleaners would be hired to clean the house although have clean it thoroughly. The agent said our cleaning was up to professional standards! Almost every little things (e.g. small mark on wall, scratch on door) all were counted as negligence. On top of that, he explained everything is a very patronizing manner and the the whole process of inspection felt like a blaming session. DO NOT rent any property from this agent in Sheffield, I'm sure there are other agencies who are more polite and take good care of the tenants, instead of treating tenants like a second-class citizen!
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Two stars because they seem ...
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2 Star Review
By : 'Kelly' Services : Letting( As a Owner ) Would you recommend ? : No
9 Jul 2011
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Two stars because they seem to be nice people. Catalogue of errors, stuff missing, poor advice, non-existent marketing. And they were recommended to... Read Full Review
Services : Letting( As a Owner )Date: 9th Jul 2011
Two stars because they seem to be nice people. Catalogue of errors, stuff missing, poor advice, non-existent marketing. And they were recommended to us.
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The agents appear to work ...
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1 Star Review
By : 'Martin' Services : Letting( As a Tenant ) Would you recommend ? : No
2 Jun 2011
People found this helpful0
The agents appear to work soley for the benefit of the landlord, offering no customer service to me as a tenant. They require contact about the bond via letter, but do not write back themselves. When I had issues, they made little effort to resolve them.
I would never use them again, and I... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Jun 2011
The agents appear to work soley for the benefit of the landlord, offering no customer service to me as a tenant. They require contact about the bond via letter, but do not write back themselves. When I had issues, they made little effort to resolve them.
I would never use them again, and I think that one gold star is pushing it. Shame its not out of 10.
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Just terrible. No compassion, ...
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1 Star Review
By : 'Fifo' Services : Letting( As a Tenant ) Would you recommend ? : No
14 Apr 2011
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Just terrible. No compassion, no understanding, very quick to charge you lots of money but then not help you with... Read Full Review
Services : Letting( As a Owner )Date: 15th Jun 2010
Staff incompetent. Managers always unavailable. Work teams very poor - plumbers unable to find cold water tank !! ???
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Awards won by Mike Jolly Estates, Sheffield S11 7ED