Great help from donna and ross for helping me communicate with both sides of the solicitors and helping me secure my... Read Full Review

Spot on .. good customer service .. would recommend them to be used Shamim reena sal and John have been good all the way through my... Read Full Review

Midland Lettings and Sales, have recently sold a property on my behalf. The sales team were very efficient and particularly good at liaseing between all parties involved.. The buyers and myself were kept informed throughout the sale until completion. I would like to add further, that Midland ... Read Full Review

I am very glad to had to find this agency. In 2018 when I look for an apartment for the first time in Birmingham, Moh help me not just to find a perfect house, but also with the areas, telling me about the best place for life. I was new in town and this approach was exactly what I must need.... Read Full Review

DO NOT USE!!!! 0 Star rating. Worst letting agent I have ever dealt with. They are rude and the are BULLY’S Threatening phone calls as well as Harrassment calls. Use Concept Homes as they provide a friendly efficient... Read Full Review

Wouldn't give it 1* if I could. They deserve -100!! Stayed at one of their properties in Perry Barr while I was a student and they were an absolute nightmare. Don't even know where to start! Firstly don't even think about getting your deposit back that will go, they will charge for... Read Full Review

The worst. If i couldn’t put a star I wouldn’t. They actually made things worst that what they actually were. They also breached some parts of the contract as well. Be careful with them fellows if u gonna book with... Read Full Review

So glad that someone with Shamim’s great attitude and approach with tenants works for this company. She’s the reason why any issue of mine was sorted with compromise and in a timely manor. Most of the other staff are rude and don’t care however she alone made my... Read Full Review

I do not have direct involvement with Midland Lettings but live in the flat above one of their properties. For months now I have been reporting the water hammer problems caused every time the tenants use their water, and it's driving everyone in the block mad. Every time I call I have to start ... Read Full Review

If you are reading this; please use a different agency. They do not care, they just want your money. After handing them around 2 grand to move in, I had to chase for a week to see when I could have the keys to the flat because I had to leave my current flat in a weeks time. They would tell us that ... Read Full Review

I have never experienced such bad customer service from an agency. I would advice everyone to stay away from this letting agency as they talk to tenants like they are shit on their shoe and they are very unprofessional. They have not helped me in anyway. When things were reported nothing was done... Read Full Review

We have had nothing but problems since moving into our property. I wouldn't have signed with them in thef irst place but me and my partner were desperate as the flat we were living in had been sold by the landlord. He explained this to the agent who seemed really sympathetic. So we signed,... Read Full Review

Good and trusty agency good peoples and they always looking after thier customers thier houses are always in good... Read Full Review

Very poor service from Midlands Letting. Their attitude towards student accommodation is appalling. Disorganised bookkeeping was very apparent. This lead to aggressive voicemails being left on my phone, when Midland believed that I had not returned my keys at the end of the tenancy. However, they... Read Full Review

The agents were extremely helpful as they always helped us to their best ability. They were reliable patience and very kind. I will definitely use their services again if I have to move... Read Full Review

I have used Midland Lettings to rent properties on my behalf for the past 12 years. Could I start by stating the obvious, which is that dealing with the public can range from pleasure to exacerbation. This i can testify to, having been a nurse for the past 40 years. With this experience of the... Read Full Review

We were tenants of one of the student properties for a year while studying at BCU and thought they were thoroughly helpful. They have us more than enough advice and help in dealing with matters with renting the property as it was our first house. We had a very bad problem with rodents and they were ... Read Full Review

I took a house from midland letting and sales with two friends of mine and I must say that we had a couple of issues after a couple of months (boiler leak,toilet flush didn`t work etc.) but every time I have phoned the office to report these issues they were able to send someone out in less than 48 ... Read Full Review

I with them for 2 years as a tenent along with 4 other house mates. I moved out last May and we didn't get our deposit back until NOVEMBER. The man who was dealing with our deposit was Sal but whenever I tried to contact him, he was either not available or someone else would pretend to be him... Read Full Review

I recently used Midland Letting and Sales after a recommendation from a friend. After being visited by the Letting team at my property, I decided to do managed contract with them and it was the best decision I made. They found lovely tenants - who I've had no issue with so far. I am very impressed ... Read Full Review