The UK's Largest Customer Review Website for the Property Industry

No Image Available

Medway Mortgage Shop

4.5/5, 16 Reviews
88% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

92% sales fee satisfaction

92% letting fee satisfaction

Contact Us
No Description Found
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales100.00%92%£203,000£382,500
Lettings100%92%£675£800
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
2011212070
Address

Medway Mortgage Shop
159 High StreetMedway, Kent
ME2 4TH
01634 735335

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Latest Properties

No Property Found

No Property Found
Great service from both ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Sharon'
Branch : Medway, 159 High Street
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : Yes
Postcode : ME14

20 Aug 2024
People found this helpful0

Great service from both Audrey & Lisa. Quick responses and great customer care. Sorted our mortgage out with no hassle & kept up to date ... Read Full Review

Comments (0)Was this helpful?:
Selling the ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'JDB'
Branch : Medway, 159 High Street
Services : Sales (As a Vendor)
Sold price : £203000
Would you recommend ? : Yes
Postcode : ME3

15 Feb 2024
People found this helpful0

Excellent from start to finish . The team at MMS were really proactive and helpful in ensuring that the transaction completed . Thank you ... Read Full Review

Comments (0)Was this helpful?:
Part ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Malcolm'
Branch : Medway, 159 High Street
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : Yes
Postcode : ME2

22 Aug 2020
People found this helpful0

When we neared the end of our interest only mortgage deal with a very well known high street bank we thought we'd have to sell. Downsizing for us at the moment would be like pouring a quart into a pint pot. Grim! Audrey found us a re-mortgage deal which was part repayment and part ... Read Full Review

Comments (1)Was this helpful?:

By : Audrey Mcveigh

15 Sept 2020

thank you Malcolm and Donna, for your kind words and ithas been a real...


EXCELLENT ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Ololade'
Branch : Medway, 159 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ME4

2 Jul 2020
People found this helpful0

I have been dealing with Medway Mortgage Shop since I got my mortgage through them in 2014 till now and I am yet to see any other mortgage advisor that is as good as them! They are truthful and extremely professional! I have introduced them to many of my friends who also have a wonderful and ... Read Full Review

Comments (1)Was this helpful?:

By : Audrey Mcveigh

11 Jul 2020

Thank you very much for your very kind review. we really appreciate your support and also with trusting us to help your friends as...


Excellent ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Remortgage'
Branch : Medway, 159 High Street
Services : Mortgages (I got a mortgage through them)
Rent PCM : £200
Would you recommend ? : Yes
Postcode : ME2

3 Aug 2018
People found this helpful0

Excellent Service, great communication, nothing too much trouble, great outcomes. Have used for many years. Small Family business personal service offered. Good at communication. There to help and not just make money. Good advice given at all times. I use the company for letting and ... Read Full Review


Comments on Agent Fees

The agents fee's are very reasonable

Comments (1)Was this helpful?:

By : Audrey McVeigh

23 Aug 2018

thank you very much for your kind review. It is really good that you have taken the time to do this and we appreciate it very...


Would thoroughly recommended ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Lisa'
Branch : Medway, 159 High Street
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : Yes
Postcode : ME2

12 May 2015
People found this helpful1

Would thoroughly recommended Medway Mortgage Shop. Service was brilliant. The people very friendly. Recommendations were spot on and went through with no problems. If anyone needs advice on mortgages this is the place to go. Thank you for all your ... Read Full Review

Comments (1)Was this helpful?:

By : Audrey

7 Aug 2015

thank you very much for your review, we really appreciate it but more than that, am glad that you were pleased with...


Audrey was recommended ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Angela'
Branch : Medway, 159 High Street
Services : Mortgages (I got a mortgage through them)
Sold price : £235000
Would you recommend ? : Yes
Postcode : DA11

27 Feb 2015
People found this helpful0

Audrey was recommended through a friend, we found her to be friendly,contact was on a daily basis thro phone or email. As we were quite a complex case, we found that Audrey went above and beyond to help us thro a very worrying and stressful time. I would highly recommend a visit to Medway Mortgage ... Read Full Review

Comments (0)Was this helpful?:
We used Medway Mortgage Shop ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Gary'
Branch : Medway, 159 High Street
Services : Mortgages (I got a mortgage through them)
Sold price : £382500
Would you recommend ? : Yes
Postcode : ME3

8 Dec 2014
People found this helpful0

We used Medway Mortgage Shop to sell our last property and arrange our mortgage and the service was outstanding. On this occasion, although we were not purchasing or selling a property through Medway Mortgage Shop, Audrey again arranged my mortgage and the survey was completed within a few days and ... Read Full Review

Comments (0)Was this helpful?:
I have nothing but praise for ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Balvinder'
Branch : Medway, 159 High Street
Services : Letting (As a Owner)
Rent PCM : £675
Would you recommend ? : Yes
Postcode : ME2

4 Dec 2014
People found this helpful0

I have nothing but praise for Medway Mortgage Shop, they have always been helpful, supportive and vigilant, willing to go that extra mile. It's service with a smile. I have several properties in various parts of the country and have been let down by the lack of care taken in management by the ... Read Full Review

Comments (0)Was this helpful?:
we bought our house through ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'violetwally'
Branch : Medway, 159 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : ME2

22 Oct 2014
People found this helpful0

we bought our house through Medway Mortgage Shop and found them to be a breath of fresh air. They never pressurised us at all and kept us informed all the way through the sales process so we always knew what was happening. They answered all our (many!!) questions and Audrey sorted out the mortgage ... Read Full Review


Comments on Agent Fees

there was no broker fee

Comments (0)Was this helpful?:
I would like to say how ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Dee'
Branch : Medway, 159 High Street
Services : Mortgages (I got a mortgage through them)
Would you recommend ? : Yes
Postcode : ME58

22 Oct 2014
People found this helpful0

I would like to say how pleased I was with the service I have received from Medway Mortgage shop. Having been recommended to me by a friend who has also had good service in the past I could see why, I re-mortgaged & used the will service, all communication either phone or in person was dealt ... Read Full Review

Comments (0)Was this helpful?:
When I first decided to rent ...

Share On :  FacebookTwitter

5 Star Review
UserName

UserName

By : 'Chris'
Branch : Medway, 159 High Street
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : Yes
Postcode : ME3

22 Oct 2014
People found this helpful0

When I first decided to rent out my property I was a bit apprehensive and not sure how to go about it. I contacted Medway Mortgage Shop and right from the start they helped me through the whole process. They not only vetted and found a suitable tenant for my property quickly but advised and helped ... Read Full Review

Comments (1)Was this helpful?:

By : Spicers1

22 Oct 2014

Thank you very much for your report. I am really pleased that you have put your positive views on here as it has helped negate the couple of negative one that we have had. We always try our best to...


Medway Mortgage Shop is a ...

Share On :  FacebookTwitter

5 Star Review

By : 'Jenny'
Branch : Medway, 159 High Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : ME7

21 Oct 2014
People found this helpful0

Medway Mortgage Shop is a family run business which is exactly why I wanted them to sell my property. They went above and beyond to ensure a smooth transition and I am more than happy to recommend to anyone else wishing to sell. Other family members have used Medway Mortgage shop and in turn have ... Read Full Review

Comments (1)Was this helpful?:

By : Spicers1

21 Oct 2014

Thank you for your kind words. We always try to give good service and are pleased that you were satisfied. Thank you for using...


I Sold my house using this ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Karen'
Branch : Medway, 159 High Street
Services : Sales (As a Vendor)
Sold price : £247000
Would you recommend ? : No
Postcode : ME2

17 Oct 2014
People found this helpful1

I Sold my house using this company after being referred by a friend. I have never been so disgusted in my life as to how I was treated by one of the Business Owners 'Audrey'. VERY unprofessional and I would strongly recommend anybody to stay away from the company. They charged me above and beyond ... Read Full Review

Comments (1)Was this helpful?:

By : Spicers1

21 Oct 2014

Sarah, we charged you the agreed price to sell your house, a very reasonable 0.75%.. I am sorry that you were not happy about that. We are very proud of the service that we give and of our...


I rented a house through this ...

Share On :  FacebookTwitter

5 Star Review

By : 'S'
Branch : Medway, 159 High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : ME2

9 Jan 2014
People found this helpful0

I rented a house through this agent for 3 years, they bent over backwards to help when things (not their fault) broke down or went wrong. They came out every few months to make sure we were looking after the house and we didnt have an issue with this. The only reason we left was to buy our own ... Read Full Review

Comments (0)Was this helpful?:
I've just vacated a property ...

Share On :  FacebookTwitter

1 Star Review

By : 'DP'
Branch : Medway, 159 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : ME2

25 Sept 2013
People found this helpful1

I've just vacated a property that they were letting agents for, and the simplest way to sum up our experience was that it never felt like our home. Whilst it is quite normal to have regular 3 monthly visits from a letting agent, at each one they would endeavour to find some issue to pick up on, to ... Read Full Review


What agent could do to change your mind?

The estate agent should retrain their staff to be more respectful and less intimidating

Comments (1)Was this helpful?:

By : spicers

29 Nov 2013

We have no tenant of this name and never have. It is obviously a fake...


1 - 16 of 16 items
No Staff Registered

NaN - NaN of items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Medway Mortgage Shop

Regional Awards Won by Medway Mortgage Shop

Individual Branch Awards

Loading...