The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4/5, 21 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
95% sales fee satisfaction
95% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 95% | £0 | £0 |
| Lettings | 0% | 95% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 0 | 0 | 0 |
Maurice Louis
2 Quentin House, Gray Street, London, Greater London
Enter po
0203 858 8888


By : 'tam'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : No
13 Oct 2025I had a tenancy for a year with Maurice Louis, and the landlord Danny, was so distant and negligent throughout the whole tenancy. Where we had issues, they would take weeks, if not months, to respond, and even then would do a shoddy job of it. They are absolutely greedy when it comes to giving our ... Read Full Review
By : 'M'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
1 Jun 2025Danny has exceeded all my expectations. I received services that were incredibly swift, personal and attentive. The viewings were arranged the same day as I instructed the search for tenants. A large number of viewers went through the door, and I was then given informative feedback straight away. ... Read Full Review
By : 'Charles'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
31 May 2025Danny at Maurice Louis has honestly been the only standout estate agent I’ve ever worked with; great service, honest insight and just so easy to work with. After I applied he Included a recent video of the flat so I don’t waste time viewing a property that doesn’t match the pictures. I cannot ... Read Full Review
By : 'Adebayo'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
4 May 2025The service was so nice and they are ready to listen to you and help you find a comfortable ... Read Full Review
By : 'Eduart'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
22 Apr 2025Very happy with Maurice Louis I recommend to every ... Read Full Review
By : 'James'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
31 Jan 2025We found an apartment through Maurice Louis. Danny and his team were very professional and fantastic to deal with all the way from initial viewing to moving in. Would recommend without ... Read Full Review
By : 'Judy'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
23 Jan 2025Excellent service, very efficient and Danny always helpful and goes above and ... Read Full Review
By : 'Nicholas'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : No
17 Dec 2024My son rented a single room with ensuite shower/loo for a year last August. From the beginning the bathroom was an issue and it took many months to sort out. There were issues with the ventilator fan, the overhead bathroom light and the drainage from the sink, shower and loo via the macerator. ... Read Full Review
By : 'Vanessa'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
4 Dec 2024Excellent ... Read Full Review
By : 'Courtney'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
7 Oct 2024I worked with Maurice Louis on the sale of a property and was impressed by the excellent communication throughout the process. Viewings were arranged promptly and efficiently. Although we faced some challenges when a buyer pulled out, Maurice Louis went above and beyond to get things back on track, ... Read Full Review
By : 'S'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
5 Oct 2024Good advice! Good communication! Kept updated at every stage of the ... Read Full Review
By : 'Josh'
Branch : London, 2 Quentin House, Gray Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E14
Danny was my agent. He sent me to a place that was in a council estate without telling or warning me about this. Whilst there I had a unsavoury encounter with the roommate next door to me, of who literally never left the house. Anyway, he decided to have some kind of attack on me die to ... Read Full Review
By : Maurice Louis Ltd
3 Oct 2024Dear Sir/Madam, We are sorry to hear that you were not satisfied with our service. Are you able to kindly confirm your full name and which property this relates to, so we can look into this for...
By : 'Joe'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : No
19 Aug 2024Terrible Company. They didn't welcome me to the new place. The place when I arrived was grim. Browning tap and bath it was horrible. I tried to reach out to them but they seemed more concerned with priorities of the other housemates of whom created the bad conditions. LIARS! They Do Not Have Any ... Read Full Review
By : 'Matthew'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : No
1 Feb 2024Awful estate agent. Poor communication throughout and did not have buyers interests at all. Ended with a text message to say seller had pulled out and would not answer the phone to say why. Avoid at all ... Read Full Review
By : 'Galen'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
21 Jul 2023Best HMO Agents in London! ... Read Full Review
By : 'Cristina'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
6 Jul 2023We rented our dream home with Maurice Louis. They were throughout our tenancy very responsive and provided the best maintenance service. When we decided to buy our home from the landlord they went above and beyond to secure a successful outcome. We are very grateful to Maurice Louis and we ... Read Full Review
By : 'Thomas'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
29 Jun 2023Been using Maurice Louis for many years now, very happy with the service and much better than my previous property manager! Good communications and availability. Also pro-active - quite a ... Read Full Review
By : 'Bart'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
25 Jun 2023Absolutely first class management and lettings service. Lettings, Maintenance and Communication is precise and efficient. Their knowledge and experience in the market keeps the property leased well, with rental rates calibrated to meet market demand whilst providing a quality property and home for ... Read Full Review
By : 'P'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
23 Jun 2023First Class property management service delivered efficiently, precisely and always with a smile - very rare these days! Well done Maurice Louis ... Read Full Review
By : 'Joseph'
Branch : London, 2 Quentin House, Gray Street
Services :
Would you recommend ? : Yes
23 Jun 2023Professional, efficient, quick, reasonably ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal wri*en outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint le*er, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10/20/2022, 5:19:59 AM by allAgents