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Guildford, GU1
2.3/5, 6 Reviews
33% Recommended
50% letting valuation accuracy
40% letting fee satisfaction
Latest Reviews
Happy home dweller
Highly Disappointed Customer
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 50% | 40.00% | £420 | £1,550 |
Address
Martin & Co
59A Quarry Street, Guildford, Surrey
GU1 3UA
01483 604785
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Martin & Co Branches (View All 220)
Unprofessional and ...
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1 Star Review
By : 'Glad'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : No
Postcode : GU7
21 Sept 2018
People found this helpful0
I rented a house through this company. From the start they were unprofessional. It took months to agree the inventory as they had included things on it that were not in the house. Within 24 hours of moving in things started to go wrong, and indeed in the first 6 months we had leaks from the... Read Full Review
Comments (2)Was this helpful?:
By : Richard Neale
22 Sept 2018Thank you for your feedback but as far as we can ascertain, we have received no direct complaint of this nature and have therefore not been given the opportunity to investigate and respond to the...
Dont' go ...
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1 Star Review
By : 'EP'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : No
Postcode : GU2
9 Apr 2018
People found this helpful0
The moment I moved in the property I'm renting from them, I just had problems and problems. There were several parts of the appartment that were broken/damaged such as back door locks, bathroom door handles and locks, bedroom door handles, etc. Small things but quiet annoying. Then the... Read Full Review
Comments (2)Was this helpful?:
By : Richard
10 Apr 2018I am sorry that claim to have had a bad experience but we are not aware of any property that has the issues that you describe. If you contact the office on 01483 604785 we will of course get the...
Abigail went above and beyond ...
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5 Star Review
By : 'Happy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU2
8 Feb 2018
People found this helpful1
Abigail went above and beyond to help secure a home for myself and my children. She took control, there was great communication, very efficient.....heart of gold. Delivered at every step of the way. We are over the... Read Full Review
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As a landlord i have dealt ...
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5 Star Review
By : 'David'
Services : Letting( As a Owner )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : GU1
9 Sept 2017
People found this helpful0
As a landlord i have dealt with Martin and Co for 10 years, without a problem.All members of staff are very professional, friendly and polite.I also believe they value accurately, not to falsely gain clients but to give a fair and honest opinion of the market.I also feel they take great care in... Read Full Review
Comments on Agent Fees
good
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I rang to enquire about a ...
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1 Star Review
By : 'S'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : GU2
20 May 2017
People found this helpful1
I rang to enquire about a property for rent and was spoken to in an extremely rude, patronising manner. Despite being a senior teacher in a large school, I was made to feel humiliated and worthless. I can only feel thankful I was made aware of the poor standard of customer service before I... Read Full Review
Comments (2)Was this helpful?:
By : Richard
22 May 2017Dear S, I am sorry that you feel that you were treated in a rude and patronising manor as that is certainly not the feedback that we normally get from our clients. The team here always try to...
Unfortunately, my first and ...
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1 Star Review
By : 'Highly'
Services : Letting( As a Tenant )
Rent PCM : £420
Would you recommend ? : No
Postcode : GU2
28 Sept 2015
People found this helpful6
Unfortunately, my first and now LAST experience with Martin & Co. Guildford was not only disappointing, it was completely appalling. The staff at Martin & Co. have an extreme lack of unprofessionalism, communication, severely poor customer service, and are ridiculously slow at responding to ... Read Full Review
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