The UK's Largest Customer Review Website for the Property Industry
Ipswich, IP3
4.8/5, 56 Reviews
96% Recommended
94% sales valuation accuracy
98% sales fee satisfaction
Marks & Mann has fast become one of the most successful Estate Agents in Suffolk since its beginning in 2013. As a relatively new company, we combine traditional sales techniques with cutting edge marketing technologies. We sell properties throughout Suffolk including Ipswich, Bury St Edmunds, Stowmarket, Felixsto
we, Martlesham and Woodbridge to name a few.
Our Ipswich office is situated on the ever so popular Broke Hall Estate in the East of Ipswich with ample parking to the front of the office. Our highly motivated team are experienced in dealing with a variety of properties which helps you in finding your dream home. Whether you are looking to buy your first home, upsize or possibly even find a quaint cottage in the countryside, Marks and Mann are always happy to help.
Call our Ipswich office on 01473 396 296 to book your FREE valuation
Latest Reviews
Camilla Reynolds
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 94.00% | 98.00% | £119,995 | £2,130,000 |
Areas covered
- IP1
- IP2
- IP3
- IP4
- IP8
Address
Marks & Mann Agents
99-101 Penshurst Road, Ipswich, Suffolk
IP3 8QB
01473 396296
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Marks & Mann Agents Branches (View All 3)
Marks and Mann are a ...
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5 Star Review
Jake
By : 'SF'
Services : Sales( As a Buyer )
Sold price : £305000
Would you recommend ? : Yes
Postcode : IP2
14 Dec 2022
People found this helpful0
Marks and Mann are a thoroughly professional agents, I have just purchased my forever home via their Ipswich office I was shown around the property by Jake who was very professional, he answered all my questions at the property, he put my offer over to the seller promptly, the offer was excepted... Read Full Review
Comments (0)
Marks and Mann are a thoroughly professional agents, I have just purchased my forever home via their Ipswich office
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SF said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 14th Dec 2022
Marks and Mann are a thoroughly professional agents, I have just purchased my forever home via their Ipswich office
I was shown around the property by Jake who was very professional, he answered all my questions at the property, he put my offer over to the seller promptly, the offer was excepted and he let me know straight away, he kept me updated me through the whole process from offer to picking up the keys
Jake is an asset to Marks and Mann Estate Agents
I would highly recommend them to my friends and clients as the Estate Agents to go to, if you want a trouble free service for buying or selling
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Marks & Mann Estate ...
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5 Star Review
Joe
By : 'Cavan'
Services : Sales( As a Buyer )
Sold price : £402000
Would you recommend ? : Yes
Postcode : IP9
5 May 2022
People found this helpful1
Marks & Mann couldn't do enough to help support us through the house buying process. Joe Parker & Emily Southgate's professionalism and efficiency is a credit to M&M. Would thoroughly recommend and would definitely use again. Cavan Halley & Alice... Read Full Review
Comments (1)Marks & Mann couldn't do enough to help support us through the house buying process. Joe Parker & Emily Southgate's professionalism and efficiency is a credit to M&M. Would thoroughly recommend and would definitely use again.
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Cavan Halley said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 5th May 2022
Marks & Mann couldn't do enough to help support us through the house buying process. Joe Parker & Emily Southgate's professionalism and efficiency is a credit to M&M. Would thoroughly recommend and would definitely use again.
Cavan Halley & Alice Toll.
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
5 May 2022Hi Cavan & Alice, Thank you for taking the time to leave us such a great review. I'm delighted to hear that you are happy with the service you received. I hope you are settling in well to your...
The purchase of my house was ...
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5 Star Review
Emily
By : 'Dietrich'
Services : Sales( As a Buyer )
Sold price : £295000
Would you recommend ? : Yes
Postcode : IP3
25 Apr 2022
People found this helpful0
The purchase of my house was handled quickly and professionally by Marks & Mann. Staff were always friendly and courteous, especially Emily... Read Full Review
Comments (1)Was this helpful?:
Dietrich said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 24th Apr 2022
The purchase of my house was handled quickly and professionally by Marks & Mann. Staff were always friendly and courteous, especially Emily Southgate.
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
10 May 2022We appreciate you taking the time to leave such a great review. I'm delighted to hear that you are happy with the service you received. I hope you are settling in well to your new home. Best wishes, ...
Emily, the Sales Progressor ...
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5 Star Review
Emily
By : 'Camilla'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IP3
22 Apr 2022
People found this helpful0
Emily, the Sales Progressor kept me up to date with information on my purchase every step of the way. The gift box I received when picking up my keys on move day was a nice touch, full of useful vouchers and little... Read Full Review
Comments (1)Was this helpful?:
Camilla Reynolds said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 22nd Apr 2022
Emily, the Sales Progressor kept me up to date with information on my purchase every step of the way. The gift box I received when picking up my keys on move day was a nice touch, full of useful vouchers and little treats.
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
10 May 2022Hi Camilla, We appreciate you taking the time to leave such a great review. I'm delighted to hear that you are happy with the service you received and you liked the gift box. I hope you are settling ...
Marks & Mann Estate ...
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5 Star Review
Jake
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : IP3
18 Aug 2021
People found this helpful0
Marks & Mann Estate Agents were very Professional from start to Finish. There fees were very reasnable and kept in contact with us when there was a update. Jake and all his staff were very approachable at any... Read Full Review
Comments (0)Marks & Mann Estate Agents were very Professional from start to Finish.
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Mr Handford said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 18th Aug 2021
Marks & Mann Estate Agents were very Professional from start to Finish.
There fees were very reasnable and kept in contact with us when there was a update.
Jake and all his staff were very approachable at any time.
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All the staff I dealt with at ...
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5 Star Review
Joe
Emily
By : 'Steve'
Services : Sales( As a Vendor )
Sold price : £190000
Would you recommend ? : Yes
Postcode : IP3
12 May 2021
People found this helpful0
All the staff I dealt with at this office were very courteous and efficient. I was fortunate enough to sell my property within a couple of working days but whenever I phoned the staff were either always always available or contacted me very promptly. I would highly recommend... Read Full Review
Comments (1)Was this helpful?:
Steve Dosher said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 11th May 2021
All the staff I dealt with at this office were very courteous and efficient. I was fortunate enough to sell my property within a couple of working days but whenever I phoned the staff were either always always available or contacted me very promptly. I would highly recommend them!
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
12 May 2021Hi Steve, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy with the service you received. Best Wishes Shane and all the...
Fantastic ...
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5 Star Review
Emily
Joe
By : 'Liam'
Services : Sales( As a Vendor )
Sold price : £255000
Would you recommend ? : Yes
Postcode : IP3
11 May 2021
People found this helpful0
I couldn't recommend Marks and Mann more highly. They gave me an level of service that I have not experienced with any other estate agents. From the initial valuation, to the viewings to the after sale service, all their staff were polite, efficient and a pleasure to deal... Read Full Review
Comments (1)Was this helpful?:
Liam L King said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 10th May 2021
I couldn't recommend Marks and Mann more highly. They gave me an level of service that I have not experienced with any other estate agents. From the initial valuation, to the viewings to the after sale service, all their staff were polite, efficient and a pleasure to deal with
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
12 May 2021Hi Liam, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy with the service you received. Best Wishes Shane and all the...
Very good estate agents to ...
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5 Star Review
By : 'Evija'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IP8
10 May 2021
People found this helpful0
Very good estate agents to deal with. They do work for customer and seller so all parties can achieve best possible outcome. Recommend them to others to use... Read Full Review
Comments (0)Was this helpful?:
Evija Baranovska said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 9th May 2021
Very good estate agents to deal with. They do work for customer and seller so all parties can achieve best possible outcome. Recommend them to others to use them.
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Really impressed with their ...
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5 Star Review
By : 'Annalise'
Services : Sales( As a Buyer )
Sold price : £330000
Would you recommend ? : Yes
Postcode : IP3
10 May 2021
People found this helpful0
Really impressed with their service. Made our move easier with their approach. Would use again in the future! Thanks... Read Full Review
Comments (1)Was this helpful?:
Annalise Shelcott said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 9th May 2021
Really impressed with their service. Made our move easier with their approach. Would use again in the future! Thanks again
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
12 May 2021Hi Annalise, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy with the service you received. Best Wishes to you and James in your new...
Marks & Mann have ...
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5 Star Review
Jake
Emily
By : 'Anna'
Services : Sales( As a Vendor )
Sold price : £151000
Would you recommend ? : Yes
Postcode : IP4
30 Jan 2021
People found this helpful0
Marks & Mann have been excellent throughout selling our house. We have dealt with Jake, Lauren and Emily mainly at the Ipswich branch and they have all been extremely supportive, informative and responsive. Selling our house and moving has been an extremely long process and they... Read Full Review
Comments (1)Marks & Mann have been excellent throughout selling our house.
Was this helpful?:
Anna said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 30th Jan 2021
Marks & Mann have been excellent throughout selling our house.
We have dealt with Jake, Lauren and Emily mainly at the Ipswich branch and they have all been extremely supportive, informative and responsive.
Selling our house and moving has been an extremely long process and they always offered us help and advice when needed.
We would highly recommend,
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
1 Feb 2021Hi Anna, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy wth the service you received. Best Wishes Shane and all the...
Marks & Mann are really ...
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5 Star Review
Emily
Joe
By : 'Sue'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IP4
3 Sept 2020
People found this helpful1
Marks & Mann are really good estate agents they kept me informed throughout my house sale thanx to Joe Parker and Emily fantastic... Read Full Review
Comments (1)Was this helpful?:
Sue sayer said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 2nd Sep 2020
Marks & Mann are really good estate agents they kept me informed throughout my house sale thanx to Joe Parker and Emily fantastic people
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
4 Sept 2020Hi Sue, Thank you very much for taking the time to leave us a 5 star review. I'm delighted to hear that you are happy wth the service you received. Best Wishes Shane and all the...
Thanks to jake and his team, ...
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5 Star Review
Jake
By : 'Michelle'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : IP3
5 Aug 2020
People found this helpful1
Thanks to jake and his team, not the most straight forward of sales to complete but both jake and Emily have pushed 3rd parties to get it over the line. Always. Kept updated. Would highly... Read Full Review
Comments (1)Was this helpful?:
Michelle Bennett said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 4th Aug 2020
Thanks to jake and his team, not the most straight forward of sales to complete but both jake and Emily have pushed 3rd parties to get it over the line. Always. Kept updated. Would highly recommend
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
6 Aug 2020Hi Michelle, Thank you very much for leaving us a 5 star review. I'm delighted to hear that you are happy wth the service you received . Best Wishes Shane and all the...
Thank you marks& ...
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5 Star Review
Emily
By : 'Serina'
Services : Sales( As a Buyer )
Sold price : £330000
Would you recommend ? : Yes
Postcode : IP1
14 Feb 2020
People found this helpful2
Buying a new property can be very stressful but with the help of Marks & Mann it was smooth and stress free. They acted on behalf of the vendors, they liaised with my estate agents and solicitors, Emily Catchpole the negotiator was so helpful she got me answers that I couldn’t... Read Full Review
Comments (1)Was this helpful?:
Serina Carey said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 14th Feb 2020
Buying a new property can be very stressful but with the help of Marks & Mann it was smooth and stress free. They acted on behalf of the vendors, they liaised with my estate agents and solicitors, Emily Catchpole the negotiator was so helpful she got me answers that I couldn’t get from my own solicitors and estate agents at times. A very big thank you Marks & Mann we absolutely love our new home.
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
14 Feb 2020Hi Serina, Thank you for leaving us such a lovely review. I'm delighted to hear that you are happy wth the service you received. I would like to wish you all the best in your new home. Best wishes,...
Highly ...
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5 Star Review
By : 'Adam'
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : IP1
14 Feb 2020
People found this helpful2
We chose 3 random estate agents to value our house and Marks & Mann were the most professional by far. They kept us up-to-date with proceedings throughout both when we bought with them and when we sold through them. Highly... Read Full Review
Comments (1)We chose 3 random estate agents to value our house and Marks & Mann were the most professional by far.
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Adam Robertson said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 14th Feb 2020
We chose 3 random estate agents to value our house and Marks & Mann were the most professional by far.
They kept us up-to-date with proceedings throughout both when we bought with them and when we sold through them.
Highly recommended.
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
14 Feb 2020Hi Adam, Thank you for leaving us such a great review. I'm delighted to hear that you are happy wth the service you received. I would like to wish you and Lauren all the best in your new home. Best...
The sale of our house was not ...
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5 Star Review
Emily
By : 'Tarina'
Services : Sales( As a Vendor )
Sold price : £280000
Would you recommend ? : Yes
Postcode : IP3
5 Jan 2020
People found this helpful1
The sale of our house was not straight forward but Marks and Mann made the process run smoothly. Emily catchpole was extremely helpful and kept us updated regularly on the progress of the sale, dealing with the buyers efficiently. Would definitely recommend... Read Full Review
Comments (1)Was this helpful?:
Tarina Bennett said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 5th Jan 2020
The sale of our house was not straight forward but Marks and Mann made the process run smoothly. Emily catchpole was extremely helpful and kept us updated regularly on the progress of the sale, dealing with the buyers efficiently. Would definitely recommend them.
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
5 Jan 2020Hi Tarina, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to...
Good experiance with Marks ...
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4 Star Review
Emily
By : 'Philip'
Services : Sales( As a Vendor )
Sold price : £122000
Would you recommend ? : Yes
Postcode : IP3
3 Jan 2020
People found this helpful1
Good experiance with Marks and Mann. Pleasant and friendly staff to talk to. Wished we had taken agents on from the 1st - as valuation was realistic in a falling market. Would recommend... Read Full Review
Comments (1)Good experiance with Marks and Mann.
Was this helpful?:
Philip Willis said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 3rd Jan 2020
Good experiance with Marks and Mann.
Pleasant and friendly staff to talk to.
Wished we had taken agents on from the 1st - as valuation was realistic in a falling market.
Would recommend them.
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
3 Jan 2020Hi Philip, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to...
Amazing work!! Well ...
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5 Star Review
Jake
Emily
By : 'Likita'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : IP3
3 Jan 2020
People found this helpful1
Jake Rudge & Emily were amazing! Never met them, but nothing was too small for them to attend to! They kept me updated, and I really felt I had them on my side, as it was quite a rocky ride! If I had to do it again, I hope they'd be the team I work with! Thanks Marks & Mann! ... Read Full Review
Comments (1)Jake Rudge & Emily were amazing! Never met them, but nothing was too small for them to attend to! They kept me updated, and I really felt I had them on my side, as it was quite a rocky ride!
Was this helpful?:
Likita Abby said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 3rd Jan 2020
Jake Rudge & Emily were amazing! Never met them, but nothing was too small for them to attend to! They kept me updated, and I really felt I had them on my side, as it was quite a rocky ride!
If I had to do it again, I hope they'd be the team I work with!
Thanks Marks & Mann! I love my home!!
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
3 Jan 2020Hi Likita, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received and I am so pleased your love your new...
Bungalow ...
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5 Star Review
Emily
By : 'Trevor'
Services : Sales( As a Vendor )
Sold price : £228000
Would you recommend ? : Yes
Postcode : IP1
28 Dec 2019
People found this helpful1
A very efficient and friendly service provided by all at Marks and Mann. Special thanks to Emily for keeping me informed at all times on the progress of the sale. Would have no hesitation in recommending to... Read Full Review
Comments (1)A very efficient and friendly service provided by all at Marks and Mann. Special thanks to Emily for keeping me informed at all times on the progress of the sale.
Was this helpful?:
Trevor Ely said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 28th Dec 2019
A very efficient and friendly service provided by all at Marks and Mann. Special thanks to Emily for keeping me informed at all times on the progress of the sale.
Would have no hesitation in recommending to others
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
29 Dec 2019Hi Trevor, Thank you very much for taking the time to leave us a great review. I’m delighted to hear that you are happy with the service you received. I will be sure to pass this review on to...
Wonderful ...
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5 Star Review
Emily
By : 'Danielle'
Services : Sales( As a Buyer )
Sold price : £245000
Would you recommend ? : Yes
Postcode : IP9
16 Dec 2019
People found this helpful2
Couldn’t recommend this agent enough. We dealt with Emily the whole time, she emailed every week with updates from other vendors and solicitors. She was very professional and answered absolutely any questions I had regarding the sale. If you want peace of mind, swiftness, and reliability, ... Read Full Review
Comments (1)Was this helpful?:
Danielle Rogers said about Marks & Mann Agents
Services : Sales( As a Buyer )Date: 16th Dec 2019
Couldn’t recommend this agent enough. We dealt with Emily the whole time, she emailed every week with updates from other vendors and solicitors. She was very professional and answered absolutely any questions I had regarding the sale. If you want peace of mind, swiftness, and reliability, this agent is the one for you!! Thank you Marks and Mann for making our first purchase an absolute breeze from start to finish.
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
16 Dec 2019Hi Danielle, Thank you for leaving us such a great review. I'm delighted to hear that you are happy wth the service you received. I would like to wish you all the best in your first home. Best...
Mark and jake and team are ...
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5 Star Review
Jake
By : 'Steven'
Services : Sales( As a Vendor )
Sold price : £2130000
Would you recommend ? : Yes
Postcode : IP1
20 Nov 2019
People found this helpful0
Mark and jake and team are brilliant always there to advise and help and guide you through the process highly recommend them and a big thank you to Julia at the Martlesham branch... Read Full Review
Comments (1)Was this helpful?:
Steven burgess said about Marks & Mann Agents
Services : Sales( As a Vendor )Date: 20th Nov 2019
Mark and jake and team are brilliant always there to advise and help and guide you through the process highly recommend them and a big thank you to Julia at the Martlesham branch .
The UK's Largest Customer Review Website for the Property Industry
By : Shane Marks
20 Nov 2019Thank you so much for the great review Mr Burgess. We are so pleased your happy with the service you received. Best wishes Shane and all the team at Marks & Mann...
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Complaints Procedure
Marks and Mann Estate Agents is a member of The Property Ombudsman (TPOS) and as such aims to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded, we have a Complaints Procedure in place. The aim of this process is to resolve any issues or concerns as quickly as possible, although in the majority of cases we hope that matters such as these are resolved at initial contact.
Stage One – Branch Manager
All complaints should, in the first instance, be directed to the Branch Manager. He/She will endeavour to resolve your complaint immediately, and no later than five working days of the first notification.
Stage Two – General Manager
If you remain dissatisfied, you may then further your complaint, which must be in writing, to the General Manager. You must write to them within one month of receiving the Branch Manager’s response. The Branch Manager can supply you with the details of the appropriate person. They will acknowledge your complaint within three working days of receipt of your letter and provide you with a full written response within 15 working days.
Stage Three – The Property Ombudsman
After you have received a response from the General Manager, you may approach the Ombudsman if you are not satisfied with the response given. Details of how to do so can be found online at www.tpos.co.uk. Please note that you must do so within six months of the date of the final letter. The Property Ombudsman will not consider your complaint until our internal complaints process has been completed.
Last updated at 10/19/2022, 9:37:18 AM by allAgents
