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The UK's Largest Customer Review Website for the Property Industry

1/5, 6 Reviews
17% Recommended
33% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 33% | £0 | £0 |
| Lettings | 0% | 33% | £3,200 | £3,750 |
Lurot Brand
37 - 41 Sussex Place, London, Greater London
W2 2TH
020 7590 9955
By : 'Unfortunate'
Services : Letting( As a Tenant )
Rent PCM : £3750
Would you recommend ? : Yes
Postcode : W2
Unresponsive to queries Entered the house with out notice during tenancy Unhelpful with resolving queries Check out Inventory they arranged was... Read Full Review

By : 'Angry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W22A
The worst experience ever had in our life. We rented a mews with them at 2 Connaught Close, W22AD. The rent is £3141,67 per month. The property is managed by Lurot Brand. They rented us a property that looked like very nice, but then we found out problems that we couldn't expect. The major... Read Full Review
Lurot Brand left us without lights in the house for 23 days before starting the works. We asked a like for like accommodation at least during the works because I am a registered Asthma patient, so I couldn't stay during the works in a place full of dust. They denied it. (They had to cut ceilings and floors to rewire the 3 floors and they were expecting us to live in a property full of holes, dust and any kind of toxic material). I had to run to emergencies for asthma attack and not Lurot Brand nor the Landlord, ever said sorry to us. I am still under treatment for all the health problems this situation created to me. In order to avoid paying for all damages and relocation, the landlord took us to Court and he asks for the repossession of the house.

By : 'furioustenant'
Services : Letting( As a Tenant )
Rent PCM : £3200
Would you recommend ? : No
Postcode : W2
They do not know how to handles emergencies and problems and how to organize things. People in charge of the management are not competent at all and extremely rude. We never expected to find a service so poor in a city like London. Lurot Brand does a good job until after the contract is signed,... Read Full Review
By : 'tactoo'
Services : Letting( As a Tenant )
Would you recommend ? : No
We were shown our dream mews house by this company and my husband put an offer on it for rental - the manager was SO Rude to my husband when he put an offer in, that he cancelled the offer through that agent - found another agent that represented the property and offered and moved in. I am now... Read Full Review
By : 'edberg'
Services : Letting( As a Tenant )
Would you recommend ? : No
Completely unresponsive with any issues, and even in the deposit return process, managed to take longer than legal 30 days with charges that were... Read Full Review
By : 'London'
Services : Letting( As a Tenant )
Would you recommend ? : No
We have let from them this year and from contracting to responsiveness to checking to solving issues on time they have been absolutely terrible compared to 5 other agencies I have used in the past. Completely sales oriented, yet given their lack of responsiveness in fixing even the healthy & safety ... Read Full Review
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Last updated at 11/7/2018, 4:06:20 AM by allAgents