Luff Associates Ltd

I am extremely happy with the service and help provided by all of the Luff Associates staff. Highly ... Read Full Review

Nikola has been great help to us in the very cold weather circumstances. She also anticipated what British gas would do and strangely enough, they did what she exactly said would happen. Much grateful for her for saving the situation when our boiler broke ... Read Full Review

I have been with Luffs for about 20 years and have always found The experience good.The staff have been very helpful nothing has been too much trouble Always had excellent tenants ... Read Full Review

Look for reviews shared as 'luff associates', as they are the letting part of the business (can't comment on sales). However, don't use this letting agent unless you want grief, as they have gone massively downhill over the last few years (most of their staff move on very ... Read Full Review

Luff Associates has been my letting agents since 2015, and I have always found the staff very helpful and efficient. Rent has always been collected on time, and the relevant documents forwarded to me promptly. In addition, when the tenant has complained of a problem, this is addressed immediately ... Read Full Review

I am generally happy with the service from Luffs. They communicate well in a timely fashion. On occasion contractors can sometimes take more time than expected to get the job done. I would recommend Luffs to manage ... Read Full Review

Excellent service from these guys . Had the pleasure of dealing with Jasmine today who was friendly and had a very minor issue sorted within an hour ! I have rented for 2 years through Luff and cant recommended them ... Read Full Review

Luff lettings camberley gave me post traumatic stress disorder. My experience with them managing property I rented has been the worst nightmare of my life. by far the worst company to deal with!! They are rude and unprofessional and even lied. For anyone thinking of renting from these agents... ... Read Full Review

Nikola has gone above and beyond her role in helping us out with a difficult tenant. I cannot thank her enough for her knowledge & patience. Definitely the best agent to deal with at ... Read Full Review

Toby has been my contact at Luffs for my last 2 rental and has always given a top rate service with nothing ever being too much trouble. I can only say thank you for a trouble free last 5 years ... Read Full Review

Great service from Dawn, Denise and Mary. If we ever needed anything fixed or sorted they'd do it for us straight away. Very fast at responding and always helpful. We are really pleased with the service we've received over the last 2 and a half years. Thanks very ... Read Full Review

I have been with this agency for the last 4 years. They were always helpful and patient with any of my concern. If I had problems with the place they acted on it strait away. They quite flexible and they do everything from the big book. The Tenant is matter for them not only the owner. Which is ... Read Full Review

I was always treated with a friendly manner and any queries I had were resolved very quickly. Any requests for maintenance were followed through rapidly and with minimal ... Read Full Review

I am very happy and satisfied with the services I have experienced from Luff associated especially with Dawn. She handle things very professionally and with patient even which seems very complicated in nature. I will be using the services of Luff in future if needed and highly ... Read Full Review

Nikola is absolutely fantastic. It is the first time I have dealt with her and I can honestly say, her customer service and efficiency is brilliant. Living in a furnished property, it was requested I had a new sofa. Nikola arranged this and it proved to be quite a challenge through no fault of ... Read Full Review

I have recently had the pleasure of renting a property through Luff in Camberley and I must say I am extremely impressed with the customer service and attention provided by each and everyone of the staff they are a credit to their industry and I personally would have no hesitation in recommending ... Read Full Review

Luff Associates have recently let my property and I have been delighted with their professionalism, assistance and expertise. They are a very friendly, helpful and hardworking Agency and I would highly recommed them to both Landlords and ... Read Full Review

A friendly, kind and helpful lettings team. Any issues were always dealt with so quickly and it never felt as though the landlords were favoured more than myself (the tenant) as friends have told me they've experienced with other agencies before. Thanks for being so great over the last 6 ... Read Full Review

It has been a pleasure to deal with Luffs, their administration and responsiveness has been first rate; I also appreciate the care and attention they have shown in assiduously checking on the flat's condition as part of their responsibilities to the owner. I shall be quick to recommend Luff's ... Read Full Review

Staff were very condescending and simply wanted to avoid solving problems if functional issues were found with the property; the highlight being the 4 week tug of war I had to get them to send someone just to look at the fridge/freezer which was non functioning when I checked into the property. ... Read Full Review