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Kennington Oval, London SW9
4.6/5, 860 Reviews
94% Recommended
97% sales valuation accuracy
91% letting valuation accuracy
85% sales fee satisfaction
85% letting fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval\/Kenningt
on?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.
Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.
Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 85% | £250,000 | £8,000,000 |
| Lettings | 91% | 85% | £346 | £4,500 |
Areas covered
- SE11
- SE17
- SW2
- SW8
- SW9
Address
ludlowthompson
4 - 6 Clapham Road, London, Greater London
SW9 0JG
020 7820 4141
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Latest Properties
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ludlowthompson Branches (View All 9)
Really kind and helpful.He ...
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5 Star Review
By : 'Leire'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9
2 Oct 2016
People found this helpful0
Really kind and helpful.He tried to find the best house for us. We are really happy with the service... Read Full Review
Comments (0)Was this helpful?:
Our flat had a lot of ...
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5 Star Review
By : 'Alice'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE5
2 Oct 2016
People found this helpful0
Our flat had a lot of improvement needed upon moving in, and Josh has been extremely helpful in getting everything sorted out and fixed for... Read Full Review
Comments on Agent Fees
The fees are almost double what most of my peers have had to pay for their flats, which isn't ideal. Ludlow Thompson have very swanky offices, so I think I know where the money has been spent.
Comments (0)Was this helpful?:
I recently rented out my flat ...
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5 Star Review
By : 'JonathanS'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW9
27 Sept 2016
People found this helpful0
I recently rented out my flat for the first time and Nicola made what could have been a stressful process feel fairly painless and straight forward. Nicola was reassuring through out and always excellent at updating me and getting back to any email or call. I would highly recommend Nicola when... Read Full Review
Comments on Agent Fees
Average
Comments (0)Was this helpful?:
Daniela was good, she helped ...
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4 Star Review
By : 'hughpugh'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE5
22 Sept 2016
People found this helpful0
Daniela was good, she helped us to put through our offer and close the deal for us quickly. I would say we were a bit surprised by the size of the agency fees, but Daniela herself certainly helped us to get our place sorted when there were a couple of... Read Full Review
Comments on Agent Fees
Agency fees were a bit on the high side, and slightly blindsided us when we were already in the process of making an offer.
Comments (0)Was this helpful?:
Jibby and Josh handled the ...
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4 Star Review
By : 'William'
Services : Letting (As a Owner)
Rent PCM : £1985
Would you recommend ? : Yes
Postcode : SW90
15 Sept 2016
People found this helpful0
Jibby and Josh handled the letting and reletting process of my Stockwell Park flat in a professional manner. As a busy London and Surrey based portrait oil painter I do not have time to show prospective tenants round myself, prepare contracts etc, and it is very useful having Ludlow Thompson there... Read Full Review
Comments on Agent Fees
The negotiated fee agreed is fair
Comments (0)Was this helpful?:
Jibby and Daniela did a very ...
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5 Star Review
By : 'London'
Services : Letting (As a Owner)
Rent PCM : £3100
Would you recommend ? : Yes
Postcode : SE11
31 Aug 2016
People found this helpful0
Jibby and Daniela did a very good job for me, finding a set of tenants that were offering more than my asking price and with an advantageous set of terms. I am very satisfied with their... Read Full Review
What agent could do to change your mind?
I think I am a no-nonsense and very easily served client, so I think I should be charged a discounted fee level. The current fee level is set at a price that effectively subsidises less efficient/more bothersome clients. Could be improved.
Comments on Agent Fees
I think I am a no-nonsense and very easily served client, so I think I should be charged a discounted fee level. The current fee level is set at a price that effectively subsidises less efficient/more bothersome clients. Could be improved.
Comments (0)Was this helpful?:
Jibby and his colleagues have ...
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5 Star Review
By : 'CD68'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE11
31 Aug 2016
People found this helpful0
Jibby and his colleagues have been looking after my flat for 5 years now and are trustworthy, efficient, effective and always get the job... Read Full Review
Comments (0)Was this helpful?:
Ludlow Thompson were good in ...
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5 Star Review
By : 'Mary'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW9
29 Aug 2016
People found this helpful0
Ludlow Thompson were good in finding us tenants, they co-operated both with us and the tenants and up-dated us with what was happening with the tenancy... Read Full Review
Comments on Agent Fees
good
Comments (0)Was this helpful?:
Nicola has been very friendly ...
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4 Star Review
By : 'Kate'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW9
27 Aug 2016
People found this helpful0
Nicola has been very friendly from the beginning and seems to genuinely care that you find a property that is right for you. Nicola was always available and kept us informed every step of the... Read Full Review
What agent could do to change your mind?
Average
Comments on Agent Fees
Average
Comments (0)Was this helpful?:
Very helpful - we had a bad ...
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4 Star Review
By : 'Southern'
Services : Letting (As a Tenant)
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : SW9
27 Aug 2016
People found this helpful0
Very helpful - we had a bad experience with another branch of Ludlow and josh was very helpful to fix this situation and find us a great flat in no time at... Read Full Review
What agent could do to change your mind?
The fees we paid were reduced after the branch in Kilburn messed us around.
Comments on Agent Fees
The fees we paid were reduced after the branch in Kilburn messed us around.
Comments (0)Was this helpful?:
These guys are life savers! ...
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5 Star Review
By : 'Adam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9
27 Aug 2016
People found this helpful0
These guys are life savers! After having a bad experience with the Kilburn branch with trying to find a flat that eventually fell through the day before moving in we needed someone to help get us a flat and move in within 3 days. (impossible right?!) Well Josh did just that and went above and... Read Full Review
What agent could do to change your mind?
good
Comments on Agent Fees
good
Comments (0)Was this helpful?:
Great agent, made the whole ...
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5 Star Review
By : 'Thomas'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE1
23 Aug 2016
People found this helpful0
Great agent, made the whole process very easy and helped us a lot! Would recommend Ludlow Thompson and Josh to... Read Full Review
What agent could do to change your mind?
Good
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
It was a pleasure working ...
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4 Star Review
By : 'Mr'
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE11
22 Aug 2016
People found this helpful0
It was a pleasure working with Jibby, the entire process was conducted in a professional manner and communication was effortless. We look forward to working with him again in the near... Read Full Review
Comments on Agent Fees
The fees is too high.
Comments (0)Was this helpful?:
Josh was amazing, he found us ...
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5 Star Review
By : 'Linda'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE17
22 Aug 2016
People found this helpful0
Josh was amazing, he found us what we were looking for within a tight frame! He's a great agent with excellent communication skills and is very approachable! We would definitely recommend him to friends and family Thanks... Read Full Review
What agent could do to change your mind?
Slightly expensive
Comments on Agent Fees
Slightly expensive
Comments (0)Was this helpful?:
Daniela was very friendly and ...
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5 Star Review
By : 'Karis'
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SW9
17 Aug 2016
People found this helpful0
Daniela was very friendly and helpful. Everything was explained clearly and fully to us, and she ensured our move was as stress free as... Read Full Review
Comments (0)Was this helpful?:
Nicola was excellent in ...
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5 Star Review
By : 'Jack'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW9
16 Aug 2016
People found this helpful0
Nicola was excellent in helping us secure 33 Morat Street. Having missed a previous property which she had also helped us with we were keen to have an offer accepted on this property. Thanks to her quick availability and patience with our million questions we have had a really good experience with... Read Full Review
What agent could do to change your mind?
Good
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Joshua was a friendly and ...
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5 Star Review
By : 'Philippa'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW8
12 Aug 2016
People found this helpful0
Joshua was a friendly and helpful agent we were very happy with the service we received, I would highly recommend him to other tenants looking for a property to... Read Full Review
Comments (0)Was this helpful?:
Josh was a great agent, very ...
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5 Star Review
By : 'Myles'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SW4
12 Aug 2016
People found this helpful0
Josh was a great agent, very switched on and friendly. It would be a pleasure to work with him... Read Full Review
Comments (0)Was this helpful?:
Nicola found me the perfect ...
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5 Star Review
By : 'Ana'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SE11
12 Aug 2016
People found this helpful0
Nicola found me the perfect flat for me to move in. She tried to understand what I really liked (inside my budget) and then show me a couple of flats for me to choose from. She was always helpful during the entire... Read Full Review
Comments (0)Was this helpful?:
Daniela was great at the ...
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5 Star Review
By : 'Tess'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE5
11 Aug 2016
People found this helpful0
Daniela was great at the viewing for our new flat and has been very friendly and efficient when dealing with our contract and deposit. Overall a very positive... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint \/ concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings\/Sales\/Management\/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A \'full and final\' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this \'full and final\' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 3/3/2016, 7:41:50 AM by allAgents
