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Kennington Oval, London SW9
4.6/5, 860 Reviews
94% Recommended
97% sales valuation accuracy
91% letting valuation accuracy
85% sales fee satisfaction
85% letting fee satisfaction
Ludlow Thompson Oval is one of the best estate agent branches in the South London area.
Our sales and lettings offices are located on Clapham Road. You can find us next to the Oval underground station. Our office covers most properties of South London and areas around it.
Why Ludlow Thompson in Oval\/Kenningt
on?
Our estate agency has been established in 1993 and has grown immensely ever since. Now, we have a large network of successful estate agents in London and the surrounding areas. Our senior staff members have more than 40 years of experience in the property industry. Ludlow Thomson firm has a strict policy of staff training and qualifications in place. Each of our employees undergoes a NFOPP Qualification training to be able to provide a consistently professional service to each individual client. We tailor each service to the specific needs of a client. Oval estate agents serve most properties in the SE20 and SW9 postcodes.
Kennington estate agents provide services such as lettings and property management, and property sales. Ludlow professionals live locally in the London City area which allows them to understand the property market from within. We pride ourselves on giving free and accurate home valuations for those looking to sell their house or flat. If you decide to sell or let your property through us, we will provide a fully transparent service with weekly updates and great communication. In addition, our Oval office agents provide after work hours viewings and are open 7 days a week.
Oval area guide
It is a small area of Kennington, London Borough of Lambeth. Most properties in the Oval range from Georgian square houses to Victorian terraces. Most larger houses are converted into apartments which are situated in a more quiet and peaceful part of London. It is a lovely area for young professionals that want to live close to the city centre but prefer a little more distance from the main hustle and bustle. Kennington has all the necessary amenities, shops, and restaurants in one local area. If you would like to find out more about this area and properties currently available, do not hesitate to contact Ludlow Thompson Oval.
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97.00% | 85% | £250,000 | £8,000,000 |
| Lettings | 91% | 85% | £346 | £4,500 |
Areas covered
- SE11
- SE17
- SW2
- SW8
- SW9
Address
ludlowthompson
4 - 6 Clapham Road, London, Greater London
SW9 0JG
020 7820 4141
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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ludlowthompson Branches (View All 9)
Finally a ...
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4 Star Review
By : 'D.'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW9
18 Dec 2018
People found this helpful0
After 18 months on the market, my house was finally sold to the right owner and I have no doubt that Ludlow Thompson did everything possible to match potential buyers with this unique house in a unique and exceptional location. Thank you Kirsty and Surasak for your cheerful attention and... Read Full Review
Comments on Agent Fees
The best thing about Ludlow Thompson and sales is the reasonable agents fees.
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Excellent ...
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5 Star Review
By : 'Surasak'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW8
4 Dec 2018
People found this helpful0
He was excellent staff ,friendly and very helpful. I was so happy to met him and after that he can showed and explain about details how's everything going to work? At the end so successful. I was so proud of him. Thank you so much Anthony... Read Full Review
Comments on Agent Fees
Good
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Sale of ...
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5 Star Review
By : 'Ms'
Services : Sales( As a Vendor )
Sold price : £600000
Would you recommend ? : Yes
Postcode : SW9
3 Dec 2018
People found this helpful0
We have just sold our property through Ludlow Thompson, with the help of Kirsty's and her team, very... Read Full Review
Comments on Agent Fees
Good
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Incompetent doesn't ...
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1 Star Review
By : 'Avoid'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW9
7 Nov 2018
People found this helpful0
I would highly recommend using Ludlow Thompson if you enjoy dealing with incompetent estate agents who fail to grasp even the simplest of concepts. They're especially good if you enjoy long tedious phone calls where the person on the other end completely ignores what you're saying, while... Read Full Review
Comments on Agent Fees
Ridiculous fees that are forced on tenants and landlords for nothing in return.
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Shameful. ...
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1 Star Review
By : 'Federica'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW8
18 Oct 2018
People found this helpful0
Anyone else tired of the London renting Mafia? Well you're not alone people! Yes, that's right, I've spent two years paying a small fortune to live in a mouldy hole. Paid exorbitant fees for ludlowthompson shamefully unprofessional services. Been left without hot water on several... Read Full Review
Comments (0)Was this helpful?:
Worst customer service ...
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1 Star Review
By : 'Thibault'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE17
13 Aug 2018
People found this helpful1
Disrespectfull with my partner, not patient, terrible customer service. I came to the agency after i moved in to ask questions regarding the property and i have been served in the worst possible... Read Full Review
Comments (1)Was this helpful?:
By : ludlowthompson
23 Aug 2018Dear valued customer, We would like to apologise for your negative experience with one of our offices. At ludlowthompson we pride ourselves on our customer service, so it is always extremely...
Friendly professional and ...
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5 Star Review
By : 'David'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SW9
29 May 2018
People found this helpful0
I have used Jibby for a number of years now and he is always responsive and eager to secure good tenants quickly.Jibby was ably assisted by Joao this time round too, excellent... Read Full Review
Comments on Agent Fees
Reasonable
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Quick response to questions ...
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4 Star Review
By : 'BS'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW8
23 May 2018
People found this helpful0
My overall experience with the agency stuff is really positive. Very friendly, ready to help and prompt answeres to all email communications. However, I felt the new starters should have been given more guidelines when they start showing properties and meeting with clients, to assist better during... Read Full Review
Comments on Agent Fees
It is on the high side of the scale, and not all have been processed yet to comment fully. I can only hope there are no hidden charges showing up later.
Comments (0)Was this helpful?:
Joao and ...
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5 Star Review
By : 'ALEX'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW8
15 May 2018
People found this helpful0
Outstanding work from Joao and Jibby. Did a brilliant job screening tenants, sorting paperwork etc etc. All in all made renting my flat a... Read Full Review
Comments on Agent Fees
fine
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Review - Revaz ...
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5 Star Review
By : 'GeorgiaC'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW9
5 Apr 2018
People found this helpful0
Revaz was a fantastic agent through which my best friend and I secured our first rental property together. We had had a long hard search elsewhere in London before choosing to look around Oval / Stockwell area, and he was prompt, professional, clear and responsive at all times. He was always on... Read Full Review
Comments on Agent Fees
Slightly excessive but I guess it's to be expected in the current market.
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Letting ...
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5 Star Review
By : 'Gazza'
Services : Letting( As a Owner )
Rent PCM : £100
Would you recommend ? : Yes
Postcode : SE11
3 Apr 2018
People found this helpful0
Alex done a good job in finding the tenants he knew the area very and good understanding of my requirements always on the phone to help... Read Full Review
Comments on Agent Fees
A bit on the high side
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Friendly, helpful and ...
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5 Star Review
By : 'LucindaT'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE11
30 Mar 2018
People found this helpful1
Alex was really supportive and helpful throughout the process, making time for all of our questions and requests so that the process was really smooth. He's really friendly and kind and so the process was enjoyable and... Read Full Review
Comments (0)Was this helpful?:
Friendly, but messy and ...
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2 Star Review
By : 'Q'
Services : Letting( As a Tenant )
Rent PCM : £1516
Would you recommend ? : Yes
Postcode : SE5
26 Mar 2018
People found this helpful0
Although very polite and friendly the whole process was incredibly messy and a struggle to keep up with. All my information was initially sent to the wrong email address. I was also told I didn't need a guarantor until less than a week before we were due to move so then had to ask mine to... Read Full Review
Comments on Agent Fees
Good - very reasonable agency fees.
Comments (0)Was this helpful?:
14 Dawes ...
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5 Star Review
By : 'Ricky'
Services : Letting( As a Owner )
Sold price : £265000
Would you recommend ? : Yes
Postcode : SE17
21 Mar 2018
People found this helpful0
From selling numerous properties in other areas of the country I can honestly state that the level of service and proactive approach from Kirsty was far better than I've ever received from any other agent. Addressing damp issues prior to valuation is common sense but not for some agents and... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Excellent ...
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5 Star Review
By : 'Patrick'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW8
20 Mar 2018
People found this helpful0
Kerry has been efficient, patient, and polite in corresponding on the referencing process, and all instructions provided to us as future tenants were very clear and helpful. Thank... Read Full Review
Comments (0)Was this helpful?:
Superb ...
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5 Star Review
By : 'Charles'
Services : Sales( As a Buyer )
Sold price : £375000
Would you recommend ? : Yes
Postcode : SW8
20 Mar 2018
People found this helpful1
Both Surasak and Kirsty were immensely helpful to my Sister and I for the purchase of our first flat. We highly reccomend then to... Read Full Review
Comments on Agent Fees
The agents fees were acceptable.
Comments (0)Was this helpful?:
Kirsty and Surasak were ...
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4 Star Review
By : 'James'
Services : Sales( As a Buyer )
Sold price : £606000
Would you recommend ? : Yes
Postcode : SW90
13 Mar 2018
People found this helpful0
Kirsty and Surasak were helpful throughout the conveyancing process. They chased the Management Company and Vendors solicitors regularly and helped speed up a frustrating and turbulent... Read Full Review
Comments on Agent Fees
As I was the buyer I am not aware of the Agent's fees and therefore can not comment.
Comments (0)Was this helpful?:
Josh was polite, thorough and ...
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5 Star Review
By : 'S'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW9
5 Mar 2018
People found this helpful0
Josh was polite, thorough and a pleasure to deal with. He kept me updated on the process and tried to make the process as smooth and convenient as possible. Would definitely recommend him and hope to be dealing with him directly for any future... Read Full Review
Comments on Agent Fees
Its a bit of a shock that the entire deposit is swallowed. I would recommend it being spread more evenly through the rental term.
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Kirsty and Surasak were ...
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4 Star Review
By : 'Kelly'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SE11
28 Feb 2018
People found this helpful0
Kirsty and Surasak were helpful and informed. Ludlow and Thompson provided a professional service overall. We were happy with the price received for our... Read Full Review
Comments (0)Was this helpful?:
Joao was extremely helpful ...
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5 Star Review
By : 'SorchaT'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW9
26 Feb 2018
People found this helpful0
Joao was extremely helpful and diligent in ensuring that both my flatmate and I found the correct place we were looking for. He ensured that the property once making an offer was to the standard we wanted, and went over all the legal obligations very clearly with... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint \/ concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings\/Sales\/Management\/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A \'full and final\' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this \'full and final\' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 3/3/2016, 7:41:50 AM by allAgents
