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Dulwich, London SE22
4.7/5, 515 Reviews
95% Recommended
90% sales valuation accuracy
95% letting valuation accuracy
77% sales fee satisfaction
77% letting fee satisfaction
Ludlow Thompson Dulwich is one of the leading property agent branches in South East London. You can find our office situated on Lordship Lane, opposite the Barclays Bank. If you are traveling from central London, East Dunwich rail station is our closest station and takes only 10 minutes to get here from London Bri
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Why Ludlow Thompson agents in Dulwich?
Our estate agency has been founded in 1993. The rapid growth of Ludlow Thompson company has allowed us to expand throughout most areas of London and beyond. Our network of estate agent branches, including Dulwich, provides real estate sales, lettings and property management services. Our estate sales professionals have more than 40 years of combined experience in this field. Each staff member is fully trained to the Ludlow Thompson standard and also is required to complete NFOPP Qualifications.
Dulwich staff members provide a fully personalised property service to meet all of clients inquiries and needs. All of our estate agents live in or around London to be able to assist clients with any inquiries about the local area and residential property opportunities. If you are interested in selling your house in London, contact Ludlow Thompson branch in Dulwich for a free, no obligation valuation.
Dulwich area property guide
East Dulwich is full of great residential housing opportunities. Victorian architecture dominates in this area. You can find rows of terraces, detached houses, and flats that reflect this architectural style. The main shopping street is the Lordship Lane. East Dulwich area can also offer great eateries and trendy pubs. Most local residents are young professionals and young families that prefer a village-like living to busy city centre life. Property prices are much more affordable than living closer to the city even though there are great road and public transport links for daily commute. If you are thinking of renting or buying a house in Dulwich, give our estate agents a call and arrange a meeting. We are here to help!
Latest Reviews
Rachel Louise Compton
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90.00% | 77% | £175,000 | £3,500,000 |
| Lettings | 95% | 77% | £480 | £5,200 |
Areas covered
- SE15
- SE22
- SE5
Address
ludlowthompson
81-83 Lordship Lane, London, Greater London
SE22 8EP
020 8299 8777
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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ludlowthompson Branches (View All 9)
Kenny worked hard to ensure ...
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5 Star Review
By : 'Pellat'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
5 Jul 2016
People found this helpful0
Kenny worked hard to ensure all of our needs were met and was helpful in finding a suitable property at the right... Read Full Review
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Kenny is a nice agent, ...
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5 Star Review
By : 'Nice'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
30 Jun 2016
People found this helpful0
Kenny is a nice agent, helpful and really concerned about our needs. He solved all our doubts about the property we... Read Full Review
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Jonathan Campbell was very ...
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5 Star Review
By : 'Lydia'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
22 Jun 2016
People found this helpful0
Jonathan Campbell was very friendly, extremely helpful and accommodating throughout the whole process. He helped us secure our perfect property. The overall process was very smooth and it was nice of him to stay late for our final... Read Full Review
Comments (0)Was this helpful?:
I would highly recommend Mr ...
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5 Star Review
By : 'Juliana'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE15
21 Jun 2016
People found this helpful0
I would highly recommend Mr Kenny Kamara at Ludlow Thompson Dulwich Lettings. He was very nice,polite and professional.Thank you very much for all of your... Read Full Review
Comments on Agent Fees
reasonable fees
Comments (0)Was this helpful?:
I am an overseas customer ...
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5 Star Review
By : 'Jonathan'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
21 Jun 2016
People found this helpful0
I am an overseas customer coming to London for a fellowship. As one can imagine, the process of finding a suitable accommodation overseas can be one filled with trepidation. However, the Ludlow Thompson Dulwich team has made this process worry-free. I would like to commend the team comprising of Mr ... Read Full Review
What agent could do to change your mind?
NA.
Comments on Agent Fees
NA.
Comments (0)Was this helpful?:
I would highly recommend ...
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5 Star Review
By : 'Collette'
Services : Sales (As a Vendor)
Sold price : £360000
Would you recommend ? : Yes
Postcode : SE5
20 Jun 2016
People found this helpful0
I would highly recommend Kirsty at Ludlow Thompson East Dulwich. Kirsty went over and beyond to help with sale of my property sharing her knowledgeable suggestions that would help me best. She was professional, always quick to feedback, and I felt the sale of my property was in safe hands. Thanks... Read Full Review
What agent could do to change your mind?
Having never sold a property before I haven't any experience in this area but they seem fair in comparison to others and as mentioned before Kirsty offered a 1st class service that took a lot of pressure off me and helped point me in the right direction to make sensible decisions.
Comments on Agent Fees
Having never sold a property before I haven't any experience in this area but they seem fair in comparison to others and as mentioned before Kirsty offered a 1st class service that took a lot of pressure off me and helped point me in the right direction to make sensible decisions.
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Kirsty was helpful and ...
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5 Star Review
By : 'Kathy'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE
20 Jun 2016
People found this helpful0
Kirsty was helpful and knowlegeable from the outset, and had an awareness of our particular issue involved in selling. While there were some issues -not of her making- she worked hard to resolve them for us. We were kept well informed throughout the process, and this continued after my return to... Read Full Review
What agent could do to change your mind?
Having looked at others these were fair for the job done.
Comments on Agent Fees
Having looked at others these were fair for the job done.
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Kirsty was fully on top of ...
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5 Star Review
By : 'Mark'
Services : Sales (As a Vendor)
Sold price : £985000
Would you recommend ? : Yes
Postcode : SE23
17 Jun 2016
People found this helpful0
Kirsty was fully on top of each stage of the sale of our home and communicated everything clearly and in a friendly helpful... Read Full Review
Comments on Agent Fees
Reasonable
Comments (1)Was this helpful?:
By : PC
20 Jun 2016As purchasers, we found Kirsty to be enormously helpful, calm and clear in all her dealings and communications with us. By far the best experience we have had with a real estate agent to date and a...
Very professional and not ...
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5 Star Review
By : 'dwilliams'
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SE22
9 Jun 2016
People found this helpful2
Very professional and not pushy with regards to our interest in the property. Also accommodating with keeping us up to date with the... Read Full Review
What agent could do to change your mind?
Good, all costs in one fee. Lower than most agents.
Comments on Agent Fees
Good, all costs in one fee. Lower than most agents.
Comments (0)Was this helpful?:
Review for Stephen Graham and ...
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5 Star Review
By : 'Louis'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE15
31 May 2016
People found this helpful2
Review for Stephen Graham and Jonathan Campbell: Five stars for both. Stephen had a consummate grasp of all important matters. He is clearly an experienced negotiator. He possessed a sense of urgency that I was seeking, without being pushy or overbearing. I would not hesitate to recommend... Read Full Review
What agent could do to change your mind?
I get the impression that the fees are set by Head Office rather than the agents with whom I dealt with, so this box is largely irrelevant. I would add is that Ludlow Thompson's Terms and Conditions are littered with potential hidden costs. Going through these was utterly tedious, a complete waste of hours of my life that I will never get back. It was also highly annoying that, in a country where most prices have VAT built in to them, Ludlow Thompson quotes percentages and prices minus VAT.
Comments on Agent Fees
I get the impression that the fees are set by Head Office rather than the agents with whom I dealt with, so this box is largely irrelevant. I would add is that Ludlow Thompson's Terms and Conditions are littered with potential hidden costs. Going through these was utterly tedious, a complete waste of hours of my life that I will never get back. It was also highly annoying that, in a country where most prices have VAT built in to them, Ludlow Thompson quotes percentages and prices minus VAT.
Comments (0)Was this helpful?:
Kenny was really helpful and ...
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5 Star Review
By : 'J'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE15
27 May 2016
People found this helpful0
Kenny was really helpful and the whole process was very smooth. We had no issues at all. Would definitely... Read Full Review
What agent could do to change your mind?
The fees are quite high but Kenny did manage to get us beds and as we signed a 2 year contract to freeze our rent this helped a lot
Comments on Agent Fees
The fees are quite high but Kenny did manage to get us beds and as we signed a 2 year contract to freeze our rent this helped a lot
Comments (0)Was this helpful?:
Jonathan has been very ...
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5 Star Review
By : 'Floating'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SE23
26 May 2016
People found this helpful2
Jonathan has been very helpful in securing my offer and initially led me to the flat I am now going to be renting which is a great find for me. He's been helpful at every step of the process and let me tk one of the best experiences I've had with an estate agent. Friendly and reliable guy. Thank... Read Full Review
Comments on Agent Fees
The agent fees where higher than I expected but I was able to pay half when making my offer and half the following month.
Comments (0)Was this helpful?:
He was friendly and ...
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4 Star Review
By : 'Jerome'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SE23
24 May 2016
People found this helpful0
He was friendly and professional. I had one of the best experiences using an estate agent I've ever had. He went above and beyond and made the whole process very easy and stress free with very speedy responses. As well as owning the process from beginning - send me the ad for the flat which I took... Read Full Review
Comments on Agent Fees
Higher than expected but we came to great arrangement which accommodating my situation and meant I could afford to pay them.
Comments (0)Was this helpful?:
Ours could have been a ...
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5 Star Review
By : 'Peckham'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE15
18 May 2016
People found this helpful0
Ours could have been a difficult sell, a very very beautiful Georgian Villa completely renovated to a very high standard but in a less than salubrious area in Peckham South East London, most other agents knocked us down on the price we wanted to sell at, NOT Kirsty ! She was prepared to share our... Read Full Review
What agent could do to change your mind?
You get what you pay for, in our case we got a good rate from Ludlow Thompson far better than what was on offer from the others.
Comments on Agent Fees
You get what you pay for, in our case we got a good rate from Ludlow Thompson far better than what was on offer from the others.
Comments (0)Was this helpful?:
Very impressive and confident ...
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5 Star Review
By : 'Pipa'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE19
11 May 2016
People found this helpful0
Very impressive and confident manager who has made the process of re-letting one of our flats unusually hassle free. Having had appalling problems with the same flat last year, of which he was aware, he already had answers to all the potential pitfalls that I could find in a new letting. ... Read Full Review
Comments on Agent Fees
The norm for us.
Comments (0)Was this helpful?:
Very impressive and confident ...
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5 Star Review
By : 'Pipa'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE19
11 May 2016
People found this helpful0
Very impressive and confident manager who has made the process of re-letting one of our flats unusually hassle free. Having had appalling problems with the same flat last year, of which he was aware, he already had answers to all the potential pitfalls that I could find in a new letting. ... Read Full Review
Comments on Agent Fees
The norm for us.
Comments (0)Was this helpful?:
Highly recommend Kirsty and ...
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5 Star Review
By : 'Hetti'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SE22
9 May 2016
People found this helpful1
Highly recommend Kirsty and her team at Ludlow Thompson East Dulwich. They were professional, always quick to feedback, and I felt the sale of our house was in safe hands. Thanks for your... Read Full Review
Comments (0)Was this helpful?:
We bought our property ...
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5 Star Review
By : 'KH'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE15
22 Apr 2016
People found this helpful0
We bought our property through Ludlow Thompson and dealt mostly with Kirsty. She was very responsive, proactive and helpful, even in potentially difficult... Read Full Review
Comments (0)Was this helpful?:
Great service, thank you for ...
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5 Star Review
By : 'Iva'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
24 Mar 2016
People found this helpful4
Great service, thank you for your help. I would recommend anyone to contact him if you are looking for an accommodation within the... Read Full Review
Comments (0)Was this helpful?:
Jonathan Campbell is very ...
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5 Star Review
By : 'Aleksandra'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22
15 Mar 2016
People found this helpful6
Jonathan Campbell is very professional, helpful and quick to respond to enquiries. I would not hesitate to recommend him to any prospective... Read Full Review
Comments (0)Was this helpful?:
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
ludlowthompson prides itself on being able to fulfill customer expectations, and meet their needs. Whilst it is always our desire to achieve this, should there be a concern from our client we would always wish to be able to resolve it quickly and be given the opportunity to demonstrate our commitment to quality customer service. In order to do this, and engender an approach within our business of ownership and responsibility by all our team for the service provided to our customers, we apply the following approach to any customer complaint \/ concern:
1. Please refer all complaints initially to the Department that they relate to. (Lettings\/Sales\/Management\/Accounts). Presenting your complaint directly to the party you have been liaising with.
Whilst we would anticipate that this party will have been able to resolve your issue at this stage, should you not receive a satisfactory response or resolution to your problem:
2. Please refer the complaint to our Customer Services Department. (customerservices@ludlowthompson.com).
Once the complaint is received at Customer Services the matter will be acknowledged and investigated. A full response will be received from the appropriate ludlowthompson representative within 7 working days.
This representative will be a senior member of the team managing the issues on which you have reason to complain.
3. Upon receipt of the response if this is not satisfactory please advise Customer Services and the matter will be referred for review. A full and final response from a ludlowthompson representative will be received within 7 working days.
We would obviously anticipate that no response would leave issues unresolved having been considered to this stage. A \'full and final\' response will be advised as such within the detail of the response and will have been provided on behalf of ludlowthompson by an appropriately senior member of the management team to ensure it has been given appropriate review and consideration.
4. However, should this \'full and final\' response not be satisfactory please find detailed below the website contacts for each of the following bodies to which ludlowthompson are members. Each will ask you to have ensured you have received a full and final position from us prior to you being able to lodge a complaint with them for review and will guide you on the necessary steps to take.
ARLA (www.arla.co.uk) or NAEA (www.naea.co.uk) or The Property Ombudman (www.tpos.co.uk) . They will then consider the complaint and review the matter.
Last updated at 8/22/2016, 6:12:45 AM by allAgents
