To summarise: They were disorganised, inefficient and apathetic. There was a huge lack of communication, I was not updated or contacted about the progress of my tenancy application for over a month. When issues arose they didn't attempt to help at all, it was almost as if they don't... Read Full Review

Relocating from another country is always difficult and stressful. But our experience with Look made the process much easier. Our agent, Terry, was - by far - the best and most knowledgeable agent we met during our flat hunt in London. He was very kind and always ready to answer questions via... Read Full Review

Delighted that I chose to instruct Look Property to sell my flat. Both Syed and Terry worked hard to find me a buyer and were supportive polite and gave honest advice throughout the process. I would certainly recommend them and use Look again in the... Read Full Review

We have been tenants with Look Property services for the last 3.5 years and had a very positive experience. They are very professional, diligent and reasonable. Costs are lower than any other estate agents we have dealt with in the past. Any issue or concern we have reported has been dealt with... Read Full Review

Upon moving into the property, the house had clearly not been cleaned at all, with cobwebs, dirt and random items (including a dangerously melted electrical equipment) left scattered about. Maintenance issues highlighted in the inventory were ignored. Despite have serious health-implicating damp... Read Full Review

I had a really good experience with Look property. Initially, we had to go through a lot of paper work to finalise the property. I think, it was justified as we were students. The service that we got to maintain the property was satisfactory. They took care of our all our complaints and... Read Full Review

My first time dealing with a rental agent, and will be my last time. They were very nice when viewing the flat, however I already foresaw their unprofessional when signing the contract, was a bit too late to cancel it cuz I needed a flat to move in. They didn't provide any info regarding what... Read Full Review

incredibly poor service - not sure what we paid an agency fee for as they didn't even do anything other than correspond with the landlord. they don't seem to care about their customers as they are very unhelpful when you call up and no one seems to know what is going on. after calling just now i... Read Full Review

Terrible service, rude, obnoxious, think a phone call constitutes a contractual agreement, use bullying among tactics and change rent prices on a whim depending on there mood. Avoid like the plague. Do not help maintain the property when issues arise. Took 9 months to fix a... Read Full Review