The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 76 Reviews
82% Recommended
92% letting valuation accuracy
94% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 92% | 94.00% | £350 | £1,500 |
Lomond Letting Ltd
68 East Clyde Street, Helensburgh, Argyll and Bute
G84 7PG
01436268151


By : 'John'
Services : 2
Would you recommend ? : Yes
Postcode : G83
Thank you the ten years service. excellent, very rare in todays world. Merry Christmas. ... Read Full Review
By : 'John'
Services : 2
Would you recommend ? : Yes
Postcode : G83
Thank you the ten years service. excellent, very rare in todays world. Merry Christmas. ... Read Full Review


By : 'Barry'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G84
I viewed a property with chris and he was extremely knowledgeable helpful and friendly throughout the entire process along with his friendly and helpful team they make an amazing group of people to conduct buisness with they where very straight forward and where keen to help answer any and all... Read Full Review
By : 'Ryan'
Services : 2
Sold price : £800
Would you recommend ? : Yes
Postcode : G83
Chris was very informative, knew a lot about the property and also put me and my partner at... Read Full Review

By : 'Mags'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : G83
I attended a viewing today and was welcomed in straight away by Chris who was helpful and took the time to answer all my... Read Full Review
By : 'Connie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G83
Fantastic team, I can't praise them enough! Very professional, approachable, friendly and great communication every step of the way!! The best letting agents that I have dealt with by far, going above and beyond all expectations to provide a gold standard... Read Full Review
By : 'Reece'
Services : 2
Would you recommend ? : Yes
Postcode : G82
Craig was an amazing help with my first move... Read Full Review

By : 'Karen'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G60
Always very helpful and any issues dealt with as a matter of urgency, staff very professional and courteous when speaking to any one, Highly recommend in the... Read Full Review
By : 'Marion'
Services : 1
Would you recommend ? : Yes
Postcode : G84
Very helpful and efficient. Quickly find tenants and sort out issues both the landlord and the tenant. Very good at keeping me as the landlord informed as to what is going on and always forward rent promptly to my account when received from the... Read Full Review


By : 'Ms'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G84
Exceptional & friendly Customer Service - Craig, Victoria and Renee are consistently helpful and speedy to help manage any requests from either myself or the tenant. Highly recommend their... Read Full Review

By : 'Neil'
Services : Letting( As a Tenant )
Sold price : £825
Would you recommend ? : Yes
Postcode : G82
Craig and the team were superb. Very responsive and helpful. The accommodation was exactly what I required. Thoroughly enjoyed my stay. Would definitely use Lomond Letting... Read Full Review

By : 'Patricia'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
I fully recommend Lomond Letting Ltd. They went above and beyond to ensure I had a lovely flat viewing... Read Full Review


By : 'Cherese'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : IP5
Very helpful and friendly. Organised last minute viewings and lined up potential... Read Full Review


By : 'Colin'
Services : Letting( As a Tenant )
Sold price : £700
Would you recommend ? : Yes
Postcode : G82
This was my first time using a letting agency and I found the staff to be very helpful, courteous and professional. They made the whole application process so easy and quickly answered any questions that I... Read Full Review

By : 'Kyle'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G82
Great experience with Craig and the team and Lomond Letting. Craig was extremely helpful throughout the process as first time landlords and ensuring we got the right people in our... Read Full Review

By : 'SHW2'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G84
From start to finish the service was personal, professional, dedicated, honest and open and above all the focus was us and how they could help. Craig went above and beyond and always (patiently) answered all my queries. We will definitely be going to them all our future letting needs. Rennie and... Read Full Review
Money was not the main focus but service and future business was which was refreshing


By : 'Holly'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : G82
Craig has been absolutely amazing as our letting agent. From the start, he made everything so easy and stress free, always answering our questions quickly and keeping us updated. He found us a great tenant our property, and we couldn’t be happier with how smoothly everything went. We’re so... Read Full Review
By : Craig Johnston
13 Mar 2025Hi Holly, Thank you for your review! It was a pleasure working with you both and finding an ideal tenant that suited the property and your criteria. Hopefully, you won’t need to get in touch for a ...

By : 'Dhaval'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : G83
"I recently worked with Craig to find a home, and I couldn't be happier with the experience. From the very first meeting, Craig was professional, knowledgeable, and attentive to my needs. He took the time to understand exactly what I was looking and provided a range of great options that fit my... Read Full Review



By : 'M'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G84
As a landlord using Lomond Letting to manage tenancies, it has been a great experience. I can thoroughly recommend Craig, Victoria and Renee. They found me an excellent tenant who remained 5 years. Very smooth process with no issues. When I was looking to purchase rental properties Craig was... Read Full Review
Very fair fee structure
By : 'Duncan'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : G82
The whole process was dealt with in a friendly professional manner. From enquiring about property right through to collecting keys I was kept informed about progress and any questions I had were answered immediately. I would highly recommend Lomond Letting and wouldn't hesitate to use them... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
All complaints must be in writing.
Step 1: Please contact Lomond Letting Ltd (by letter or email), headed F.A.O. Mrs R Anderson, with the details of your complaint, setting out the reasons for your complaint, jointly with dates, names of any staff members you dealt with and enclosing/attaching any supporting evidence.
Step 2: We are required to acknowledge your complaint in writing (letter or email) within 3 working days of receiving it.
Step 3: We will review your complaint and provide you with a formal written outcome of our investigation within 10 working days of receiving the complaint.
Step 4: If you are not satisfied with the outcome set by Lomond Letting Ltd in writing, you may write/email our company at the details listed below and ask for a review of the outcome to the “Board of Directors”, and we will carry out a further separate assessment of your complaint, resulting in a Final Response which will be sent to you within 15 working days upon receipt of your request for a review on the matter.
Step 5: If you are still not satisfied with our Final Response, then you may refer the complaint to Scottish Association of Landlords whose details are below. You must refer your complaint to the Scottish Association of Landlords:
Scottish Association of Landlords
Hopetoun Gate
8b McDonald Road
Edinburgh
EH7 4LZ
Tel: 0131 564 0100
Last updated at 9/6/2017, 6:22:51 AM by allAgents