By : 'Paul' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : DA1
7 Jun 2024
People found this helpful0
I engaged the services of Livermores, Dartford to sell my house in West Dartford.
Initially their responses were okay but the property description missed many relevant points and to my mind was poorly drafted.
At the time I signed the contract I was told there was an buyer looking for my type of ... Read Full Review
Paul Simons said about Livermores The Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 6th Jun 2024
I engaged the services of Livermores, Dartford to sell my house in West Dartford. Initially their responses were okay but the property description missed many relevant points and to my mind was poorly drafted. At the time I signed the contract I was told there was an buyer looking for my type of property. Of course they never materialised. There followed many months of little progress, few viewers and repeated revaluation of my property. In the end I had reduced my asking price by 9% in order to attract offers. Fed up with the lack of progress I advised Livermores that I would take my property off their books if no buyer was found within two weeks. Amazingly a buyer surfaced just in time and offers were made, negotiated and reluctantly accepted, well below the average market valuation for my house. I sought assurance that the buyers were in a position to proceed with the purchase, which I was given. However this was a ruse to keep me on board with Livermores. I nade offers in properties I was interested in only to be advised by another estate agent that my buyer had a property to sell. When challeged Livermores admitted that my buyer had a house not yet on the market, meaning I was strung along for another four weeks. Eventually I had enough and withdrew.
In short, Livermores mislead me, failed to act in my best interests and fed me a diet of bs.
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Thanks to Scott ...
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5 Star Review
By : 'Emir' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : DA2
15 Jun 2019
People found this helpful0
We have been looking for a house for the last 2 months. I have dealt with many estate agents, but Scott from Livermores is on another level. His professional approach, customer handling skills, informative manner helped us to rent our dream house with my wife. He has always picked our calls,... Read Full Review
Emir Sertbay said about Livermores The Estate Agents
Services : Letting( As a Tenant )Date: 14th Jun 2019
We have been looking for a house for the last 2 months. I have dealt with many estate agents, but Scott from Livermores is on another level. His professional approach, customer handling skills, informative manner helped us to rent our dream house with my wife. He has always picked our calls, replied to our emails and gave us the good news this morning.
I would like to thank Scott personally for everything he did for us. You are a star mate.
Emir
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Exceptional ...
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5 Star Review
By : 'Carol' Services : Letting( As a Owner ) Rent PCM : £1130 Would you recommend ? : Yes Postcode : DA1
28 Jan 2019
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I Have had the pleasure of letting a property through Livermores for some years now and have found all the staff
extremely professional, friendly and efficient.
I should like to mention a special commendation should go to Maria Walker, who has been exceptional in her service, being extremely... Read Full Review
Carol Knight said about Livermores The Estate Agents
Services : Letting( As a Owner )Date: 28th Jan 2019
I Have had the pleasure of letting a property through Livermores for some years now and have found all the staff extremely professional, friendly and efficient. I should like to mention a special commendation should go to Maria Walker, who has been exceptional in her service, being extremely informative, giving sound expert advice, and kept me up to date reservedly whilst dealing with a somewhat awkward tenant in my property, - Well done and Thank You
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5 Years Great ...
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5 Star Review
By : 'L' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : DA1
14 Jan 2019
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I have had the pleasure of letting a place through Livermores for the last five years and have always found Stacy to be highly professional, friendly, and efficient. I would have no hesitation in recommending Stacy and Livermores and would happily rent through them... Read Full Review
Services : Letting( As a Tenant )Date: 14th Jan 2019
I have had the pleasure of letting a place through Livermores for the last five years and have always found Stacy to be highly professional, friendly, and efficient. I would have no hesitation in recommending Stacy and Livermores and would happily rent through them again.
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AVOID ...
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1 Star Review
By : 'Unhappy' Services : Letting( As a Tenant ) Rent PCM : £1250 Would you recommend ? : No Postcode : DA1
9 Jan 2019
People found this helpful2
We have been renting for over 15 years are they are by far the worse estate agents. I would never ever use them again. They send confidential information without your consent to wrong email addresses even after telling them your correct details several times. They send you other peoples... Read Full Review
Unhappy tenants said about Livermores The Estate Agents
Services : Letting( As a Tenant )Date: 9th Jan 2019
We have been renting for over 15 years are they are by far the worse estate agents. I would never ever use them again. They send confidential information without your consent to wrong email addresses even after telling them your correct details several times. They send you other peoples inventories not yours. They do not post things they say they have. They ignore emails and questions. They do not refund money at end of tenancy when they say they have. Maria has never once been polite when she has called us. Since Ian left there is no one there that is helpful. They sent the landlord wrong information, they compared wrong inventories and have been awful to deal with. They rent properties without them being in a rentable condition, no heating, no working fire, no doorbell, urine up walls and on floors, promise money for repairs and don't reimburse you. I have a very long list of issues. Use another estate agent as they do not have any good staff any more.
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Professional and ...
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5 Star Review
By : 'Rebecca' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : DA9
8 Jan 2019
People found this helpful0
Maria has been fantastic at helping me deal with issues with my property. Checking in every few days to see if everything is ok and keeping me updated with all the progress of getting things fixed. Very good property... Read Full Review
Rebecca Lennon said about Livermores The Estate Agents
Services : Letting( As a Tenant )Date: 8th Jan 2019
Maria has been fantastic at helping me deal with issues with my property. Checking in every few days to see if everything is ok and keeping me updated with all the progress of getting things fixed. Very good property manager.
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BIG THANK ...
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5 Star Review
By : 'gerda' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : DA2
7 Jan 2019
People found this helpful0
Thank you for all help best agancy and big thank you for Maria Walker very helpfull agent. Recommend this agency for... Read Full Review
Jay & danny said about Livermores The Estate Agents
Services : Letting( As a Tenant )Date: 7th Jan 2019
Stacy is one of the best agents. Always there with her caring, friendly attitude and happy to help us with getting hold of the landlord.
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Absolutely fantastic ...
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5 Star Review
By : 'Sam' Services : Letting( As a Owner ) Rent PCM : £625 Would you recommend ? : Yes Postcode : DA9
7 Jan 2019
People found this helpful0
I have dealt with Livermores for a number of years whilst renting out a flat I own, every member of staff I have had contact with over the years has been helpful and professional. However over the past few months due to a problem with my flat and tenant Tracey has gone out of her way to help and... Read Full Review
Services : Letting( As a Owner )Date: 7th Jan 2019
I have dealt with Livermores for a number of years whilst renting out a flat I own, every member of staff I have had contact with over the years has been helpful and professional. However over the past few months due to a problem with my flat and tenant Tracey has gone out of her way to help and resolve matters, her knowledge has supported me and her advise has been to an excellent professional standard.
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great ...
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5 Star Review
By : 'phil' Services : Letting( As a Tenant ) Rent PCM : £995 Would you recommend ? : Yes Postcode : DA1
3 Jan 2019
People found this helpful0
I have been absolutely delighted with the service from Livermores in Dartford, all queries are answered immediately, Stacy found the ideal property for me and has looked after me ever since. Highly... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Jan 2019
I have been absolutely delighted with the service from Livermores in Dartford, all queries are answered immediately, Stacy found the ideal property for me and has looked after me ever since. Highly recommended.
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Outstanding ...
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5 Star Review
By : 'R.' Services : Letting( As a Owner ) Rent PCM : £720 Would you recommend ? : Yes Postcode : DA1
3 Jan 2019
People found this helpful0
I have rented out my properties with Livermores for a number of years now and they have been wonderful. My designated Property Manager, Stacy, has been on hand to offer expert advice and guidance when needed and I'm confident that all the time Livermores, in particular Stacy, are looking... Read Full Review
Comments on Agent Fees
The fees I pay are very reasonable considering the high level of service I receive.
Services : Letting( As a Owner )Date: 3rd Jan 2019
I have rented out my properties with Livermores for a number of years now and they have been wonderful. My designated Property Manager, Stacy, has been on hand to offer expert advice and guidance when needed and I'm confident that all the time Livermores, in particular Stacy, are looking after my investment I will have happy tenants and well looked after properties.
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Brilliant ...
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5 Star Review
By : 'Russell' Services : Letting( As a Owner ) Sold price : £155000 Rent PCM : £775 Would you recommend ? : Yes Postcode : DA1
2 Jan 2019
People found this helpful0
I have used Livermores for both the sale of my property and the rental market, both have been very positive experiences. They always keep me up to date with any issues, and aim to sort out any problems that the tenants may come across extremely quickly and efficiently - very friendly and helpful , ... Read Full Review
Russell Driver said about Livermores The Estate Agents
Services : Letting( As a Owner )Date: 2nd Jan 2019
I have used Livermores for both the sale of my property and the rental market, both have been very positive experiences. They always keep me up to date with any issues, and aim to sort out any problems that the tenants may come across extremely quickly and efficiently - very friendly and helpful , I would highly recommend Livermores!
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Outstanding!!! ...
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5 Star Review
By : 'Suziee' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : DA1
20 Dec 2018
People found this helpful1
A small friendly team who go above and beyond expectations to help. I've used them for buying selling and letting. I cannot say a bad word. Recommend as best estate agents. Well done and thank you for making my life easier.... Read Full Review
Services : Letting( As a Owner )Date: 20th Dec 2018
A small friendly team who go above and beyond expectations to help. I've used them for buying selling and letting. I cannot say a bad word. Recommend as best estate agents. Well done and thank you for making my life easier. ð
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Abysmal communication. From ...
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1 Star Review
By : 'Kevin' Services : Sales( As a Vendor ) Sold price : £115000 Would you recommend ? : No Postcode : DA1
26 Jul 2015
People found this helpful3
Abysmal communication. From the initial request to market, it too almost 2 months for photos to be taken and uploaded despite constant emails following up. It took 18 days for the Branch Manager to send the Sales Memo to my solicitor despite numerous emails and phone calls. Staff clearly lied to ... Read Full Review
What agent could do to change your mind?
I paid £2040 which was over twice what I paid the solictor. The quality of service between them were poles apart and I did not receive good value for money...anything but!
Comments on Agent Fees
I paid £2040 which was over twice what I paid the solictor. The quality of service between them were poles apart and I did not receive good value for money...anything but!
Services : Sales( As a Vendor )Date: 25th Jul 2015
Abysmal communication. From the initial request to market, it too almost 2 months for photos to be taken and uploaded despite constant emails following up. It took 18 days for the Branch Manager to send the Sales Memo to my solicitor despite numerous emails and phone calls. Staff clearly lied to me during the sale process and from receiving an offer it took 4 1/2 months to complete. Steer well clear of Livermores Estate Agents!
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Rude, not helpful and just ...
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1 Star Review
By : 'Bob' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : DA1
3 Sept 2013
People found this helpful2
Rude, not helpful and just don't care.
The customer service was close to none, was asked to be on time at a viewing otherwise I can not view and end up the agent Andrew being late himself.
Terrible service and just would ask everyone to... Read Full Review
What agent could do to change your mind?
Better customer service and helpful, show that they care about what the tenants need.
Services : Letting( As a Tenant )Date: 3rd Sep 2013
Rude, not helpful and just don't care. The customer service was close to none, was asked to be on time at a viewing otherwise I can not view and end up the agent Andrew being late himself. Terrible service and just would ask everyone to avoid!
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Contacted agent several times ...
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1 Star Review
By : 'dave57' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : DA1
4 May 2013
People found this helpful3
Contacted agent several times with a view to rent a property, enquired whether pets where allowed on this particular property as all Livermores properties listed no pets. Enquired whether it was a company policy on not letting to pet owners, was told it was not. Asked if they would contact the... Read Full Review
Services : Letting( As a Tenant )Date: 3rd May 2013
Contacted agent several times with a view to rent a property, enquired whether pets where allowed on this particular property as all Livermores properties listed no pets. Enquired whether it was a company policy on not letting to pet owners, was told it was not. Asked if they would contact the landlord to ask if they would alow pets, they were not very helpful and did not return the call as promised. Can only presume that it is Livermores policy not to accept pet owners as tennants
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