By : 'HP' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : HU17
24 Feb 2021
People found this helpful0
As a landlord I want to know about any problems within a property and it’s important that they are reported to the letting agent by the tenant. Once reported it is vital that the agents inform me of the problem so I can make a decision about how to rectify it. Linley and Simpson keep me ... Read Full Review
Services : Letting( As a Owner )Date: 24th Feb 2021
As a landlord I want to know about any problems within a property and it’s important that they are reported to the letting agent by the tenant. Once reported it is vital that the agents inform me of the problem so I can make a decision about how to rectify it. Linley and Simpson keep me informed of what is happening and give their useful advice on solutions. Tenants need to take some responsibility, and so do landlords. The people who bring this negotiation Together are the agents. In my opinion Linley and Simpson do a sterling job and I will continue to use them. Timely repairs should lead to happy tenants. Timely reporting and access to the property by the tenant would also help. Linley and Simpson continue to be efficient and helpful. WILLERBY OFFICE. (Not on the list!?)
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5 Star Review
Emily
By : 'Angie' Services : Letting( Property Management ) Would you recommend ? : Yes Postcode : HG2
13 Feb 2021
People found this helpful0
The team at Linley and Simpson Wetherby Branch are really friendly and efficient. We are proud to be working with them.
Skye Blue Cleaners/Cleaners of... Read Full Review
Services : Letting( Property Management )Date: 13th Feb 2021
The team at Linley and Simpson Wetherby Branch are really friendly and efficient. We are proud to be working with them. Skye Blue Cleaners/Cleaners of Harrogate
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Sale & Rental of 7 ...
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5 Star Review
Steve
Peter
By : 'Terry' Services : Sales( As a Vendor ) Sold price : £345000 Rent PCM : £1300 Would you recommend ? : Yes Postcode : LS22
13 Dec 2018
People found this helpful0
I have dealt with Steve & Peter for the last 7 years initially as rental agents for the above property. Always very professional & didn't have any issues in that time. I highly recommend if you are looking for quality rental agents. Recently having used Linley &... Read Full Review
Services : Sales( As a Vendor )Date: 13th Dec 2018
I have dealt with Steve & Peter for the last 7 years initially as rental agents for the above property. Always very professional & didn't have any issues in that time. I highly recommend if you are looking for quality rental agents. Recently having used Linley & Simpson as selling agents the property was sold for the 3rd time and finally completed. In a tough market Steve,Peter & James worked very hard over a long period of time to sell the property & after a couple of setbacks got the job done. All were very professional & I was always kept up to date throughout the process. Would also highly recommend these guys to sell your property
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A very satisfied ...
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5 Star Review
Tara
By : 'PB' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LS22
22 Oct 2018
People found this helpful0
Tara showed us the property on our first viewing. She was professional and friendly, with a thorough knowledge of the property. The advice she gave us was probably an important factor in helping us to secure the house. Since we took over the tenancy, Tara and other members of staff in the Wetherby... Read Full Review
Comments on Agent Fees
I am unfamiliar with Agents so I would not like to comment on the fees, although the fact we secured the property made them seem good value.
Services : Letting( As a Tenant )Date: 21st Oct 2018
Tara showed us the property on our first viewing. She was professional and friendly, with a thorough knowledge of the property. The advice she gave us was probably an important factor in helping us to secure the house. Since we took over the tenancy, Tara and other members of staff in the Wetherby branch have been very helpful in helping to sort out a few minor issues we have encountered. I wouldn't hesitate to recommend Linley and Simpson to other people.
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Brilliant customer ...
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1 Star Review
Peter
Matthew
By : 'Ruth' Services : Letting( As a Tenant ) Rent PCM : £650 Would you recommend ? : Yes Postcode : LS23
19 Oct 2018
People found this helpful0
I can't recommend this branch highly enough. My move was very rushed and they went above and beyond to make it go smoothly for me. I've been here 3 months now and they are always at the end of the phone with any concerns I have... Read Full Review
Services : Letting( As a Tenant )Date: 18th Oct 2018
I can't recommend this branch highly enough. My move was very rushed and they went above and beyond to make it go smoothly for me. I've been here 3 months now and they are always at the end of the phone with any concerns I have had.
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Friendly and ...
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5 Star Review
Peter
Matthew
By : 'JMS' Services : Letting( As a Tenant ) Rent PCM : £895 Would you recommend ? : Yes Postcode : LS24
13 Jul 2018
People found this helpful0
Everything was handled professionally and in a timely manner throughout the rental experience. Both Peter and Matthew are friendly agents who want to do the best for their client and the tenant. Communications were carried out efficiently and works requested in the apartment were done in a timely... Read Full Review
Services : Letting( As a Tenant )Date: 12th Jul 2018
Everything was handled professionally and in a timely manner throughout the rental experience. Both Peter and Matthew are friendly agents who want to do the best for their client and the tenant. Communications were carried out efficiently and works requested in the apartment were done in a timely manner.
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new ...
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Peter
By : 'scotti' Services : Letting( As a Owner ) Rent PCM : £895 Would you recommend ? : Yes Postcode : LS24
11 Jul 2018
People found this helpful1
Perfect in every way. Great communication and low stress. Peter was a pleasure to deal with and i would be happy to recommend... Read Full Review
Services : Letting( As a Owner )Date: 10th Jul 2018
Perfect in every way. Great communication and low stress. Peter was a pleasure to deal with and i would be happy to recommend him.
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I have used Linley Simpsons ...
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5 Star Review
Steve
Peter
By : 'Anne' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LS22
12 Apr 2017
People found this helpful0
I have used Linley Simpsons as letting agents for over 6 years and have found them to be professional, helpful and diligent.
Both Steve and Peter have been available and provided me with good feedback on prospective tenants and recommendations. They also gave good advice on the rent for the... Read Full Review
Services : Letting( As a Owner )Date: 11th Apr 2017
I have used Linley Simpsons as letting agents for over 6 years and have found them to be professional, helpful and diligent. Both Steve and Peter have been available and provided me with good feedback on prospective tenants and recommendations. They also gave good advice on the rent for the property which resulted in the property not been left empty from the departure of one tenant and the moving in of another. I wouldnt hesitate to recommend both Peter and Steve plus Linley's as a letting agent.
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AVOID THESE ARE CONNING ...
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1 Star Review
By : 'DISCUSTED' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : LS24
27 Nov 2016
People found this helpful5
AVOID THESE ARE CONNING CROOKS!
I rented a property from these The Coach House Smaws Hamlet Tadcaster. I paid �2500 per month for a house that needed alot of work, No dishwasher for 6 months, a leaking shower for 4 months and a landlord who would not spend a penny STEVE ATHERTON. L&S are... Read Full Review
Services : Letting( As a Tenant )Date: 27th Nov 2016
AVOID THESE ARE CONNING CROOKS! I rented a property from these The Coach House Smaws Hamlet Tadcaster. I paid �2500 per month for a house that needed alot of work, No dishwasher for 6 months, a leaking shower for 4 months and a landlord who would not spend a penny STEVE ATHERTON. L&S are cowboys and crooks and would strongly advise that any tennant or landlord avoids this company at all costs, whats more, they now refuse to pay my �3500 bond back making life difficult. They are not to be trusted in any way and would have no issue in sharing my bad experiences with any one. AVOID AVOID
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5 Star Review
By : 'Dr' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : LS24
3 Apr 2014
People found this helpful0
I have used this agency for the past nine years. While some of the tenants have been exemplary, others have left the property in a badly damaged state, and the agency has worked hard to get a fair and reasonable compensation from the tenant's... Read Full Review
Services : Letting( As a Owner )Date: 2nd Apr 2014
I have used this agency for the past nine years. While some of the tenants have been exemplary, others have left the property in a badly damaged state, and the agency has worked hard to get a fair and reasonable compensation from the tenant's deposit.
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I have had two bad ...
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1 Star Review
Linley
By : 'Jacqui' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : LS24
31 Mar 2014
People found this helpful2
I have had two bad experiences with linley- being told that I can use other showers in the house when the main one doesn't work. Like they understand the dynamics of a teenager and two small kids, and do we really want to use one attached to a macerated two floors down. I have now just had half my ... Read Full Review
Services : Letting( As a Tenant )Date: 30th Mar 2014
I have had two bad experiences with linley- being told that I can use other showers in the house when the main one doesn't work. Like they understand the dynamics of a teenager and two small kids, and do we really want to use one attached to a macerated two floors down. I have now just had half my significant deposit taken for alleged damage which they cannot objectively show, have used wrong colouring in the photos to highlight supposed stains. The best is I know the new tenants who have told me that that house was spotless when they moved in an the carpets that I have allegedly damaged are fine. They deducted money to replace the carpets which surprise surprise has not been done. I wonder if my status as a single woman has anything to do with the clear bullying tactics used by people who clearly have no moral standing. I even contacted the director and received a defensive reply. I am a professional woman who has been very poorly treated by a company without morals. It must be awful for people in worse situations at the mercy of these despicable people
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I have rented properties ...
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5 Star Review
By : 'Nick' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : YO26
3 Mar 2014
People found this helpful0
I have rented properties through four other letting agents within the past 10 years, Lindley and simpson wetherby are by far the most practical and efficient agency i have dealt with. The office staff i have had dealings with within the agents have always been quick to respond and more than helpful ... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Mar 2014
I have rented properties through four other letting agents within the past 10 years, Lindley and simpson wetherby are by far the most practical and efficient agency i have dealt with. The office staff i have had dealings with within the agents have always been quick to respond and more than helpful with any defaults within the property or within the contract itself. They have taken 70% of the moving stress of my shoulders which for someone with a busy lifestyle is very important. I do not intend to move in the near future but if i do i will only re let through these guys. Well done and thanks again for all your help!!
Nick
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Overall I had been happy with ...
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1 Star Review
By : 'M' Services : Letting( As a Tenant ) Would you recommend ? : No
5 Sept 2012
People found this helpful3
Overall I had been happy with the service until the return of deposit has so far failed to arrive (11 days post agreement with landlord and counting), despite contacting linley and simpson three times regarding this which is unacceptable in my opinion. The manager didn't even bother to telephone... Read Full Review
Services : Letting( As a Tenant )Date: 5th Sep 2012
Overall I had been happy with the service until the return of deposit has so far failed to arrive (11 days post agreement with landlord and counting), despite contacting linley and simpson three times regarding this which is unacceptable in my opinion. The manager didn't even bother to telephone to discuss the dispute, simply emailing and excusing the poor service as it was within the remit of the Tenancy Deposit scheme to return monies within 10 working days. Not impressed.
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The agents have been very ...
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4 Star Review
By : 'kirsty' Services : Letting( As a Tenant ) Would you recommend ? : Yes
Services : Letting( As a Tenant )Date: 8th Jul 2012
The agents have been very good.
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We have rented with Linley ...
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5 Star Review
By : 'Alex' Services : Letting( As a Tenant ) Would you recommend ? : Yes
5 Sept 2011
People found this helpful0
We have rented with Linley and Simpson for approximately two years. Initially when looking for rented accomodation we found other agents unhelpful and uncaring and were shown around a number of properties that were barely in suitable condition to be rented, and were clearly not up to the standard... Read Full Review
Alex Myers & Vici Andrews said about Linley & Simpson
Services : Letting( As a Tenant )Date: 4th Sep 2011
We have rented with Linley and Simpson for approximately two years. Initially when looking for rented accomodation we found other agents unhelpful and uncaring and were shown around a number of properties that were barely in suitable condition to be rented, and were clearly not up to the standard that we had set out that we expected. Up on discussing our requirements with Linley and Simpson we were shown a selection of properties clearly matched to our expectations that were in good rentable condition. During viewings the Linley and Simpson staff were proactive and able to answer any questions we had about the properties.
During the two years that we rented through Linley and simpson we have had to call on them for assistance with a number of issues which had arisen through no fault of the agent. When contacting the office in Wetherby the Linley and Simpson staff there have always been very helpful, friendly and courteus, and have worked proactively to ensure that these issues were resolved. The service that we have been provided with has been excellent and we would not hesitate in recommending Linley and Simspn to anyone who was looking to rent.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
<pre><strong>Customer Complaints Handling<br></strong><br><strong>Procedure<br></strong><br>Linley and Simpson aims to provide the highest standards of service to all its customers, but to ensure that your interests are safeguarded, we offer the following:<br><br>- If you believe you have a grievance, please write in the first instance to the Branch Manager at the office where your problem originated. Managers’ names and contact details may be found on our website.<br><br>- The grievance will be acknowledged within 3 working days, investigated thoroughly in accordance with established ‘in-house’ procedures and a reply sent to the complainant within 21 days of receipt of the letter.<br><br>- If the complainant is dissatisfied with the initial outcome, he or she can appeal to the Company Directors.<br><br>- Will Linley or Nick Simpson at 56 Street Lane, Roundhay, Leeds, LS8 2ET will@linleyandsimpson.co.uk or nick@linleyandsimpson.co.uk<br><br>- If the complainant is still not satisfied, Linley and Simpson offers independent mediation between the complainant and the company via The Property Ombudsman for Lettings.</pre>
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Last updated at 8/15/2018, 7:02:45 AM by allAgents