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Lighthouse Property Services Ltd

2/5, 16 Reviews
25% Recommended

100% letting valuation accuracy

46% letting fee satisfaction

Contact Us
Lighthouse Property Services manages a wide range of properties; including Private, Professional and Student lets. Our in house team is made up of a Maintenance and Accounts Department, Lettings Negotiators, Administrators and Customer Service Advisors and we are dedicated to serving the needs of Landlords and Ten
ants around Lincoln and the surrounding area. The team at Lighthouse Property Services has a wealth of experience and expertise in the residential lettings market since establishment in 2000. Having a portfolio including Private, Professional and Student lets, Lighthouse Property Services is ideally placed to advise landlords of the most suitable rental options. We use our experience and local market knowledge to find a property where the client can be comfortable as well as providing invaluable local information to new people in the area. Lighthouse Property Services also has a range of products to cater to the different requirements of Landlords. From long term Professional Lets through to dealing with groups of Students down to short term Private Lets, Lighthouse can establish the most appropriate letting arrangements for your circumstances. We use a specialist dedicated property management system in place allowing for accurate updating of events relating to properties, ensuring that properties conform to the ever changing legislation. If you are looking for a new rental home weather you are a Family, Couple, Individual or Student, we have a range of properties suitable for everyone. If you are a seeking advice on purchasing a property, we can attend viewings with you and offer friendly, honest and experienced guidance for free. Contact one our friendly team members or pop in to our office and we can advise you and book you an appointment. To make it easier, our office is open 6 days a week! Monday to Friday: 9am – 5pm and 9:30am – 1:30pm on Saturdays.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%46.00%£365£950
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
00410000002
Areas covered
  • Lincoln
  • LN1
  • LN2
  • LN5
  • LN6
  • Surrounding villages
Address

Lighthouse Property Services Ltd
39a Carholme RoadLincoln, Lincolnshire
LN1 1RN
01522 780020

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:00
  2. 09:00 - 17:00
  3. 10:00 - 17:00
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. 09:30 - 01:30
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Unhelping and Un ...

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1 Star Review
UserName

By : 'Disgusted'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : LN1

8 Nov 2022
People found this helpful0

My Daughter placed a holding deposit on a property with friends. On seeing the property we were not happy with it and and told her to withdraw. She informed her friends and then booked viewings on other properties. Lighthouse Properties contacted her and refused to let her view the other ... Read Full Review

Comments (0)Was this helpful?:
Absolute ...

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1 Star Review

By : 'APM'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : LN8

11 May 2022
People found this helpful2

Absolute sham, request payment of holding fee and promise no issues. You tell them of financial issues that may affect referencing, the they come back requesting guarantors and 6 months payments up front and use this as YOU not commencing with tenancy and to withhold your holding fee. Which ever ... Read Full Review

Comments (1)Was this helpful?:

By : Lighthouse Property Services

11 May 2022

Good Evening, You failed to meet the referencing criteria, alternative options were presented to you to secure the let. You did not wish/were unable to move forward with any of the three...


Great property agent. Very ...

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5 Star Review

By : 'ryan'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LN1

23 Sept 2021
People found this helpful0

Great property agent. Very helpful and quick to sort out any problems Had a issue with leaking shower sorted within ... Read Full Review

Comments (0)Was this helpful?:
NIGHTMARE ...

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1 Star Review

By : 'lucy'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LN1

9 Jul 2021
People found this helpful4

NIGHTMARE. House was dirty when we moved in, toilet was gross, rubbish left outside and garden overgrown. Constant maintenance issues which were never fully. There was damp and mould in multiple rooms that was reported in September. After months of keeping on about it multiple different people ... Read Full Review


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Comments (0)Was this helpful?:
Staff untrained to deal with ...

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1 Star Review
UserName

By : 'Luke'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Rent PCM : £430
Would you recommend ? : No
Postcode : LN1

16 Feb 2021
People found this helpful3

Staff untrained to deal with personal matters with an appropriate level of respect. The room I rented through Lighthouse Properties was full of structural damage upon arrival which wasn't stipulated prior to the signing of the contract; further displaying their lack of professionalism (Peter ... Read Full Review

Comments (0)Was this helpful?:
DO NOT RENT WITH ...

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1 Star Review

By : 'Charley'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : LN1

26 Jan 2021
People found this helpful2

DO NOT RENT WITH LIGHTHOUSE. Rented with them in second year and they were absolutely appalling. Issues are never resolved in under a week. The fire alarm at the top of the stairs needed its batteries changing and was beeping constantly. Unfortunately it was out of reach for us so we called ... Read Full Review

Comments (0)Was this helpful?:
Very Professional & ...

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5 Star Review
UserName

By : 'Jay'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LN6

5 Feb 2019
People found this helpful0

I can't praise Lighthouse Property's enough for there very professional and efficient service they gave me when going through the rental process. I found them to be helpful & informative throughout the application stage. Always happy to answer and questions or ... Read Full Review

Comments (0)Was this helpful?:
Hell on ...

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1 Star Review

By : 'Disappointed'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LN1

12 Jul 2018
People found this helpful2

Would not recommend Lighthouse in the slightest. We were warned before signing with them from 3rd years but chose to go with them anyway. When we first arrived the house was in a state. The bannister was broken, my door had a hole in it from where someone had obviously kicked it down previously, ... Read Full Review


Comments on Agent Fees

Bad

Comments (0)Was this helpful?:
Awful house, awful service, ...

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1 Star Review

By : 'Charlie'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Rent PCM : £365
Would you recommend ? : No
Postcode : LN1

10 Jul 2018
People found this helpful3

Where do I start. Let through Lighthouse as a student at Lincoln uni for my second year and from the very first day me and my 3 other housemates had problem after problem that piled up as more and more went unresolved, and those that were fixed took a lot of pushing from us and a ridiculously long ... Read Full Review

Comments (0)Was this helpful?:
Poor customer ...

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1 Star Review

By : 'Luke'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LN1

10 Jul 2018
People found this helpful2

They gave me a small fraction of the deposit back, the lift in Brayford court is broken and drops regularly and lighthouse were informed multiple times of this problem and all they did was put a cone in front of the lift for a week then reopen it, this happened multiple times and at the end they ... Read Full Review

Comments (1)Was this helpful?:

By : Lighthouse Properties

10 Jul 2018

Hi, We haven't carried out any checkouts in Brayford Court yet as no one is due to move out therefore no deposits will have been returned. Please call the office if there you feel there is a...


Absolutely disgusting. Awful ...

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1 Star Review

By : 'Blu'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Rent PCM : £395
Would you recommend ? : No
Postcode : LN11

10 Jul 2018
People found this helpful2

Within the first week of us moving in our upstairs shower didn't work. the kitchen tap leaked damaging the counter. all the kitchen chairs were falling apart as if they were really old only to be told they were brand new. There was damp in the front room and the bedroom above due to an ... Read Full Review


Comments on Agent Fees

Fees weren't to bad as the rooms were decent sizes however with all the complications they don't seem worth it

Comments (1)Was this helpful?:

By : Lighthouse Properties

10 Jul 2018

Hi, sorry to read these comments, this doesn't seem right at all. We would be grateful if you could get in touch with us so we can discuss and resolve. Best wishes, Lighthouse Property...


dont rent with ...

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1 Star Review

By : 'indiepanther'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LN5

10 Jul 2018
People found this helpful2

No deposit back due to their bad maintenance no internet no hot water mould every where don't do ... Read Full Review


Comments on Agent Fees

Bad why should I pay for those conditions

Comments (0)Was this helpful?:
Do not let properties with ...

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1 Star Review

By : 'Silver'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LN1

9 Jul 2018
People found this helpful2

I moved into Brayford Court to find the foot board of the kitchen unit completely missing, revealing a disgusting mess underneath the oven. The oven also did not work at all for the whole first week that i living there, forcing me to either cook all of my meals in the shoddy microwave that had ... Read Full Review


Comments on Agent Fees

Bad, not worth even half of the rent cost with the quality of their properties.

Comments (1)Was this helpful?:

By : Lighthouse

10 Jul 2018

Hi, it is disappointing to read your comments and we are sorry you feel you haven't had the best experience within Brayford Court. A couple of points which I don't feel are fair - Lincoln City...


Professional, caring and ...

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5 Star Review

By : 'donna'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Rent PCM : £680
Would you recommend ? : Yes
Postcode : LN2

11 Oct 2017
People found this helpful1

Professional, caring and efficient. Nothing is too much trouble for the team. I'm very happy in my home and not having pushy aggressive agents is an added ... Read Full Review


Comments on Agent Fees

Good

Comments (0)Was this helpful?:
Fantastic bunch of guys they ...

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5 Star Review

By : 'Dan'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : LN1

20 Jan 2017
People found this helpful0

Fantastic bunch of guys they have working here, helped me from start to finish with moving into my new home, the couple of issues I've had with my place have been sorted swiftly, from the viewing to actually moving in was so easy - other agents sometimes didn't even turn up to viewings and / or ... Read Full Review


Comments on Agent Fees

Cheapest compared to other agents in the localendar area

Comments (0)Was this helpful?:
Lighthouse properties are ...

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1 Star Review

By : 'Rachel'
Branch : Lincoln, 39a Carholme Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LN2

4 Mar 2014
People found this helpful5

Lighthouse properties are absolutely perfect if you like being spoken to like a imbecile, love living in a moldy environment that's never anything to do with the property, it's just your fault for leaving the heating on too long, and love having to wait a month for your boiler too be fixed. ... Read Full Review


What agent could do to change your mind?

Not being rung up at 9AM to be asked if another tenant is in, not to be spoken to so rudely when i express my concern about the time they are calling me, and to fix problems within a week AT LEAST.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Contact the branch manager Simon on 01522 780020 or write to the office address.

Last updated at 2/22/2017, 7:24:27 AM by allAgents

Awards won by Lighthouse Property Services Ltd

Regional Awards Won by Lighthouse Property Services Ltd

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