I rented my property through Leaders, the last couple of years have been atrocious. They are only interested in money. They do not respond to communication, do not get work done even when arranged by me and their own suppliers are too expensive. They misrepresented me on a claim against previous... Read Full Review

Terrible Experience - Avoid at All Costs! I had an absolutely awful experience with Leaders in St Albans. For seven weeks, I was repeatedly reassured over multiple calls and emails that everything was in order with my rental property, that contracts had been signed, and that I would receive all... Read Full Review

I'm writing to warn potential renters about Leaders Estate Agents in St. Albans. I had a terrible experience with them, and I don't want anyone else to go through what I did. The staff was unprofessional and incompetent. They were rude and dismissive and didn't know what they... Read Full Review

Ross tricked us into paying a No Deposit option for our whole tenancy (amounting to £650 we won't get back..) by saying the landlord would never agree to a tenancy agreement without it. Turns out the landlord never got any of the money and leaders kept it all! This on top of over... Read Full Review

Tenants Beware! Be very careful when renting with this company, particularly when it comes to leaving the property. They will attempt to charge an extortionate amount from your deposit even when this is not warranted. I my own case I left the property in the condition in which I received it... Read Full Review

Truly awful. Took ages to repair issues in flat or didn't at all. Then insisted on expensive check out clean and added on more cash on behalf of landlord to do up his property.... Read Full Review

Everyone has been absolutely amazing especially Jane. She always makes the appointment Via email and a follow up phone call. and any repairs or problems are dealt with as quickly as... Read Full Review

David and his team richly deserve this rating as they have dealt with my business in the most courteous and professional manner.. I have been a landlord of a number of properties for many years and have learnt that they are excellent people dedicated to help owners and tenants alike. Nothing... Read Full Review

It's been nightmare since we are renting out flat from the Leaders. I am not sure if there are genuine review available on this Site as they can't be unreasonable only with us. Liability insurance, advising us paying rent 3 days before the due date every month, took 6 months to fix a pipe ... Read Full Review

Everyone has been absolutely amazing especially Amy. She has been so helpful and has reallly helped up us so... Read Full Review

Very helpful from start to finish. Leaders were recommended by a friend who has used them for years. They explained the process very clearly, and were transparent about the pros and cons of being a landlord. They found us excellent tenants very quickly, and they've stayed in our flat for 3... Read Full Review