Me and my partner had an amazing experience with Leaders in Norwich, and could not be happy enough. Our Letting Agent Riley Fox always kept effective and open communication with us; he helped us throughout the whole process and we couldn’t be more grateful. Overall, the whole letting... Read Full Review

Leaders gave us excellent reception and exemplary service. Daniel Copsey kept us updated in every step of the process and was very kind to us. We are happy in our new apartment courtesy of Daniel and his colleagues. We recommend leaders Maggie and... Read Full Review

Leaders are all smiles whilst they are trying to get you signed up but once you are a tenant and have signed on the dotted line you will get no help. We rented an apartment and Leaders promised that desks would be provided, they even wrote this as a note on the contract, but on moving in day there ... Read Full Review

The worst rental experience I have ever had. I've been renting for years and years but have encountered degrees of laziness and complete utter incompetence like at Leaders. It is remarkable how bad they are. It's really bold that they use so many children in their advertisements because... Read Full Review

I would like to thank the lady (poppie Bannister) I spoke to on the phone for being so helpful and answering all of my many enquiries, very friendly and outstanding... Read Full Review

Incompetent is a complete understatement. I have been renting for more than a little while and I have never had to deal with the idiocy that is leaders. From day one we were chasing up on the phone because no one bothered to call us. Referencing was a complete joke but that's a whole... Read Full Review

Utterly useless company to deal with. Avoid them at all costs. I assure you that your “dream home” won’t be found by the Leaders Norwich lettings team. Below are some of the delights you can expect: Delays to move in date announced with little to no notice. Doors... Read Full Review

They preyed on my desperation. 1 star is too much. They couldn't sort out my reference checks in time, had to pay for an extra night in a hotel. All because the third party company they use couldn't muster up the ingenuity to make a phone call to ask my employer for a reference. They... Read Full Review

Despite the review from the previous tenant, we had a very positive experience with Leaders. Jack Carter was exceptionally helpful and our move was managed without any problems. We found Leaders to be friendly, helpful and professional at all times and wouldn't hesitate to use them in the... Read Full Review

I have always thought that moving to a new a place was very stressful. On the contrary, the process was quite smooth, thanks to Leaders. The letting agent I have been in contact throughout the entire process, Tom Haskett, was brilliant. He was more than willing to answer all my questions and very... Read Full Review

We had the worst time whilst renting with Leaders right from the beginning. Before it was made illegal to do so they were sneaking in extra charges all over the place. They never repaired anything when we complained about something going wrong. We lived in a house that was covered in mold. A rat... Read Full Review

Would give no stars if possible a bunch of very young unprofessional kids that couldn't run a bath I really wish I had looked at the reviews before using them to manage my flat I wouldn't trust them to look after my... Read Full Review

As a tenant, who is supposed to have their property ‘managed’ by leaders, I can only say it’s one of the worst companies I’ve ever had to deal with. Inexperienced and incompetent. Always passing the buck to someone else so they don’t have to deal... Read Full Review

Has been a pleasure to meet and work throughout the time with Leaders and Thomas Haskett which allow us to find the correct property for our needs and expectations. Very professional and any queries were answered and addressed as needed.... Read Full Review

Very helpful kind spoke always with a respectful manner and always willing to help (Thomas Haskett) Really good service and appreciate all the... Read Full Review

Very nice agency, all the agents are friendly, kind, and Thomas Haskett with who we went through the process was really helpful and patient, we really appreciate all his work... Read Full Review

Tom Haskett is a great estate agent, very resourcesful and helpul with good advice on the local area which as I was new to Norwich I found very helpful, he is also a top... Read Full Review

Superb service. My process went smoothly . Thomas was very helpful ,kind ,and responsive to all my queries regarding the house and the process. I really appreciate his efforts... Read Full Review

Superb service , friendly , helpful , patient and knowledgeable.Georgie has organised numerous viewings , and the property was sold for the asking price .Thank you... Read Full Review

Brilliant service - the agent was really helpful throughout the process and It felt really smooth - I really appreciate... Read Full Review