I rented through Leaders over six years and left the property in March after being encouraged to vacate early to facilitate the landlord’s sale. Although my deposit was eventually returned a month later (quite a bit longer than the 10 working days stated in the terms), I’m still waiting a refund... Read Full Review

Kirtan Patel and his colleagues have been helpful in the renting process and answered my questions by emails and long distance calls fairly quickly. On the other hand, it took more than a month for the tenancy agreement to turn up (just a few days before the commencement of the tenancy) after I... Read Full Review

Overall poor experience with leaders, moved into a 3 bedroom property. They were helpful enough at first but after they had our money they seemed to lose all interest. Not only were we NOT warned that we were moving into a property that had a terrible mold problem but once we asked what could be... Read Full Review

I did everything that they asked immediately, 2 weeks later I still had no answer. We are immigrating to the UK and coming for Christmas and now we have no home and our immigration and Christmas are ruined. I have been given ZERO REASON as to why Leaders referencing company The Lettings Hub... Read Full Review

I bought a property in Surbiton. When I visited this property, I found it in the right move, Michael gave me good information about the property and the seller, and I am satisfied with my purchase. Michael is patient, responsive and helpful. Thanks to... Read Full Review

Had a pretty awful experience. Agency is badly managed. Communication is poor. Only interested in taking your money - wish I had never got involved with... Read Full Review

HORRENDOUS! Please, please avoid at all costs. Staff rude and incompetent - in particular Annabel from the property management team. Rented for over a year, problems with property from day one that were never resolved, despite numerous emails from the week we moved in. On moving out they have now... Read Full Review

The worst agentcy to have worked with. My whole experience with Leaders in Kingston London has been really pathetic. Not at all customer friendly, very rigid in their approach. First they will keep on send you pressurising mails from the agent and their sales progression team and then once the ... Read Full Review

Steph is our new property manager and has been so helpful in making recommendations and overseeing significant improvements to our flat. She came up with good ideas and liaised with contractors for us to get the upgrades completed. We are delighted with the work that has been done in our flat and ... Read Full Review

I have worked with Nick and Louis .they have tried very hard to find the right tenant for me .put a lot of time and effort .I am pleased with the results . Thank you... Read Full Review

Ryan and Adam have been amazing in guiding through the sale of my property in very quick time. The whole process was conducted professionally and efficiently. Very... Read Full Review

I wish to express a big thanks to Ryan and Adam for their assistance in what was not a straight forward purchase. Their dedication and determination along with ours lead to good team... Read Full Review

Ryan and Chris ,dealt with our sale professionally and they are the best estate agents in Kingston would recommend... Read Full Review

Rented flat with them, excessive agency fees, no reference check carried out despite being charged, flat in disrepair on check in, check in inventory was photocopy of check out inventory and back th me and landlord charged. Branch manager stated this was unjustified complaint. In future would... Read Full Review

Lovely, friendly staff who made the whole procedure feel very straightforward and fuss-free. Dealt with each aspect of the process... Read Full Review

Fantastic level of service by Simon Marsh at the Kingston Leaders branch. He quickly organised 10 viewings and post viewing had several offers. Great all round lettings advice. Will definitely use his service... Read Full Review

Sally Anne's local knowledge and advice about schools is fantastic. If relocating to the area with a family, I would recommend her. She pointed us in the right area for catchment and subsequently we found places in local schools which was invaluable. We found a house quickly, and while there... Read Full Review

From just an idea of letting a relatives house to fund care home fees...to 5 weeks later...tenants moving in today! We hold Sean responsible! He provided information, inspiration and contacts to skilled professionals. He and his fabulous team have supported us getting the project of the ground. ... Read Full Review

Rang them enquiring about a couple of flats they had listed available to rent; spoke to Helen who was ok but rude saying I sounded young and implied I couldn't afford certain flats based on my voice which is disgraceful. I'm in my mid 20s and most probably earn more than her! She said someone... Read Full Review

As a tenant and when dealing with the members of staff of Kingston Upon Thames Leaders, I felt that some people who think that "If a job is worth doing, it is worth doing well" still exist. As a fully satisfied cosumer I am using this review as an opportunity to say thank you to the... Read Full Review