This is the worst letting agency i have ever met. From beginning I have faced lot of issues with this agency. There Property Management Service is Waste They have separate departments for every system. When I moved in they have not provided any Keys to access meter reading room, no keys for... Read Full Review

Samantha Fox - is the best! My family is grateful for everything, for helping with renting, for support! It is so difficult for Ukrainians to rent a flat in Horsham . But we did it!!! Thank you... Read Full Review

Fantastic service from Horsham Leaders. I doubt we would have sold our property had it not been for their ongoing diplomacy and interventions! A huge thank you to Joshua and Joshua. Your got the result and you accomplished it with the utmost professionalism and tenacity! From sale to completion we... Read Full Review

Sam met us at the property and was very professional, polite and knowledgable. She was very patient and helpful when guiding us through the rental process and administration. She answered my many questions immediately. Thank you... Read Full Review

Met Sam Foster at the property, I will be renting through Leaders, and she showed me around the flat and answered any questions I had. I wanted to go back later in the day, after deciding to rent the property, and was again met by Sam, who was polite and helpful on both occasions. A pleasure to... Read Full Review

Chloe Copestake was very helpful during this very difficult time (Lockdown). Chloe answered all my questions and I was handed the keys on the day she said I'll be able to move in. Thanks again Chloe for all your... Read Full Review

The sales service provided by Keyan and his team, in particular Molly, was first class. I was kept updated regularly on the progress of my sale and assisted where necessary on issues not familiar to... Read Full Review

I have found all the team at Leaders very helpful. I would recommend them to everyone. Kat, Chloe, Annabelle and Josh I have dealt with specifically, who are polite, friendly and very... Read Full Review

Would never recommend Leaders to anyone. Honestly the most disgusting customer service I've ever received. After putting in several complaints about the employees incompetences, rude manner, overall disrespect and lack of communication between us and themselves, they still have the cheek to... Read Full Review

Incredibly unprofessional and unreasonable agent. Only interested in money they can make from tenants, no interest in the fact that this is someone's home. They unilaterally changed moving in date after agreeing with me. When My partner move din with me, they insisted on increasing the rent and... Read Full Review

If you can only view during day time hours you'll be fine with this agent but if you work during the day which I assume is one of their requirements good luck with trying to view with them. They close at 6 sharp and aren't willing to accomodate for anything later. That's if you get a response at... Read Full Review

Alex was really helpful when we were looking to purchase a buy to let flat. advising on areas and what to look for. She subsequently came round and viewed our final choices and advised on possible rental. Once we had bought Leaders were excellent in finding us tenants at the advised rent and very... Read Full Review

It's difficult to describe an most in-efficient and crooked agency. They are dishonest, unprofessional and illegal in their dealings with tenants. As a landlord or tenant, they cannot be trusted. In our opinion as a couple who have let and rented property for many, we have never experienced such... Read Full Review

I would like to thank Kathy and Fiona for there help. When we moved into the property we were not allowed to take our cats which we had had for many years, the property was what we needed so we decided that we would try and rehome our cats and so they were put into a cattery. After 4 months we... Read Full Review

We have been using Leaders for in excess of thirteen years in the Horsham area and they have consistently performed very well letting our properties quickly to quality tenants. We use them on a full management scenario and they deal with any tenant related issues quickly and efficiently. I... Read Full Review

We have rented our current house for over 9 years through Leaders Horsham. The house has had many improvements in response to routine inspections such as new carpets, redecoration, new boiler, new oven, a new bathroom, a new en suite plus all the usual external maintenance such as tree felling,... Read Full Review

Always very professional and courteous, kept me well informed of everything I needed to know. Whenever any issues arise with the property, it's always dealt with quickly. Would happily use / recommend Leaders... Read Full Review

Kathy Taylor leads an excellent team of letting and management staff. They are all well trained, long serving and professional. Leaders has a series of branches in the South East with ongoing staff development and training to meet ARLA standards, if not set... Read Full Review

I find Leaders Horsham under the management of Kathy Taylor to be first rate across all areas of property management. I know (underlined) that my home is in safe hands which is very reassuring when working 5000 miles away. Well done to Kathy, Fiona, Alex and everyone at the... Read Full Review

I called upon the services of Leaders just over a year ago and was very impressed with the professional manner in which my enquiry was dealt. Leaders were prompt in securing a tenant for my property and I have been satisfied in my dealings with them since that... Read Full Review