The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.4/5, 18 Reviews
50% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 0% | 50% | £795 | £1,450 |
Leaders
20-21 Church Road, Bromley, Kent
BR2 0EG
020 8460 7333





By : 'Kym19'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : No
Postcode : BR6
I wish i could give zero star, cursed the day i met them, i pay £1400 a month ruin my health, moved in every body happy, smooth process big house big garden. i had a 1 month old baby. over 6 weeks in black mould was coming out of the wallpapers, i quickly reported to leaders, who in turn gave me a ... Read Full Review


By : 'Kirsten'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR3
Toni and Lisa are just wonderful. I have been with Leaders, Bromley for 6 years, until I moved recently. Prior to this I rented from other estate agents. I have never felt as safe and respected as a tenant, as I did with Toni Hartwell dealing with any request professionally, effectively and... Read Full Review

By : 'Ruth'
Services : Letting( As a Tenant )
Rent PCM : £961
Would you recommend ? : No
Postcode : BR3
I would like to thank the staff at the Bromley leaders office for their professional behavior in all my interaction with them since the start to the end of my tenancy. I especially wish to recognize Toni Hartwell who was my property manager for the rental I had with Leaders. She was very helpfull... Read Full Review

By : 'David'
Services : Property Management
Would you recommend ? : Yes
Postcode : SM2
Had an issue with my heating and hot water. Absolutely fantastic service. 5 Stars all round for Toni Hartwell. Dealt with the problem professionally, informatively, quickly & friendly. Thanks... Read Full Review

By : 'Ella'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BR2
Will M was a pleasure throughout whole process of renting a Property. Professional, efficient and genuine. Highly recommend and an Asset to the... Read Full Review

By : 'Martin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR3
Had a problem in the property that we rent. Toni in the office got it sorted ultra quick. Also thanks to the plumbers Eddie and Jodie for good... Read Full Review

By : 'Alleena'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR1
Leaders let my property for me in a quick and timely fashion and I’m super happy with the tenants they found. The Lettings Manager Fiona Minnett was extremely helpful throughout with her wealth of knowledge and kept me updated throughout the whole process. She knew exactly what was... Read Full Review
By : 'Heats'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BR3
The sales team are very helpful, friendly and knowledgeable and throughout the whole buying process this really made it easier - I have friends that have had bad experiences with other agents, I would definitely recommend using... Read Full Review
By : 'D'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR1
I have been a tenant in a Leaders managed property since 2013. The service I have received has been efficient, helpful and friendly at all times throughout my tenancy. In particular, the Property Management Officer in charge of my premises, Nikita Gibson, has always dealt with any issues or... Read Full Review
Reasonable
By : 'carl'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : BR2
I have had nothing but aggro from the first day we moved in to the property.briefly incomplete inventory,staff always unavailable or in meeting when you want them, always to be told they will ring back which they don't, always chasing them, the contractors they use are all cowboys & when you... Read Full Review
extremely high

By : 'nadia'
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : SE23
When I move into the property the there was a broken blinds in the bedroom which was not fixed for 6 months The property was leaking, toilet could not flushed properly, the property was damp (mould on bedroom walls) reported but no action was taken . poor communication, attitude on the... Read Full Review
Communicate and follow up issues raised
By : 'mark15'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BR1
As a landlord I used leaders for over 8 years to rent out and managed my flat generally they did an ok job of taking the commission and finding tenants they were poor at invoicing, several times ive had to remind them, they were poor at looking after my money, replacement and maintenance... Read Full Review
get organised and have enough staff who think to do the job
By : 'rose030372'
Services : Letting( As a Tenant )
Would you recommend ? : No
Terrible terrible Agents. PLEASE PLEASE AVOID THEM AT ALL COST. The previous tenant came to the property i rent from Leaders to pick his letters and warned me about them. Terrible, greedy agents, they will not repair anything in the property and battle with you on your deposit. The worst agents... Read Full Review

By : 'underthesea11'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BR1
I have been renting through Leaders (formerly Curtis Haines) for 5 years. In that time, I was never able to speak directly to anyone about any maintenance issues I had. Emails went unanswered, staff were rude, I was forever being given misleading information ie. "we will send some" and... Read Full Review
I never received any sort of service from Leaders whatsoever. If they wanted to change my mind about them, then they should have provided me with at least a proper service as a tenant. Disrepair issues went un-resolved, I was never able to speak to anyone, emails were completely ignored and the staff lied on numerous occassions. I am also still awaiting the return of my deposit, so technically they are witholding money from me too.
By : 'Caroline'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BR2
I have no issue with the actual branch when it comes to the lettings and Toni and Amy were both helpful. I did, however, find the fees to be rather excessive... £30 for a reference seems somewhat money grubbing! I have had a few issues since moving in but after emailing a couple of days ago I... Read Full Review
Do something about the fees. Charging a tenant £30 if they don\'t show up at an appointment is fine as long as you afford them the same courtesy. increase the \'check out charge\' and don\'t charge a separate fee for the reference. Get back to people with a holding reply so people know that you aren\'t just ignoring them. Maybe just be a bit more considerate towards the tenants as well as the landlords.

By : 'Brent'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Steve Love assisted myself and my partner in finding a rental property in Brighton. Steve was fantastic! He brought a down to earth attitude to our meeting and to the viewings asking us the right questions to help us understand what we wanted out of a property.This is the first time that my partner ... Read Full Review
By : 'Hilary'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I have just rented out my flat for the first time, and used Leaders. I found all the staff inboth Bromley and Beckenham really helpful friendly and efficient. The communication was excellent and I felt they worked really hard on my behalf to find a tenant. I would certainly recommend them and... Read Full Review
By : 'Anon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Leaders in bromley which was formerly know as Curtis Haines Having lived in a property rented by leaders for 3 years all i can say is at every hand it has been a very bad experience Moving into the property was very quick and efficent almost a pleasent experience but once in the property thats... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.