By : 'Claire' Services : Sales( As a Vendor ) Sold price : £450000 Would you recommend ? : Yes Postcode : EN8
24 Jan 2022
People found this helpful1
I have recently sold my property with Lanes (Cheshunt) and would highly recommend using them! This is my second sale with Lanes and both times they have exceeded my expectations with constant updates and guidance.
I'd like to give an extra thanks to Andy Xyrizos for his amazing support and... Read Full Review
Services : Sales( As a Vendor )Date: 24th Jan 2022
I have recently sold my property with Lanes (Cheshunt) and would highly recommend using them! This is my second sale with Lanes and both times they have exceeded my expectations with constant updates and guidance.
I'd like to give an extra thanks to Andy Xyrizos for his amazing support and professionalism throughout. You have been a star!
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Disgusting Service ...
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1 Star Review
By : 'carol' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : EN10
10 Mar 2021
People found this helpful0
Decided to put my house with them Nov 2020. Bit slow before Xmas but had couple viewing. Picked up a bit late Jan. Their agent never seemed very enthusiastic when showing people around. Also didn't return calls or send through confirmations of bookings or changes. Crux came when not told ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 10th Mar 2021
Decided to put my house with them Nov 2020. Bit slow before Xmas but had couple viewing. Picked up a bit late Jan. Their agent never seemed very enthusiastic when showing people around. Also didn't return calls or send through confirmations of bookings or changes. Crux came when not told about a cancellation and when both my daughter tried to speak to the inappropriately named Lord, he was so rude he spoke over the top of us and was actually downright rude. and they want 1% plus VAT of a sizeable sale price for that kind of service!! I don't think so. So sellers beware of incompetence, inefficiency and downright rudeness in dealing with the Cheshunt branch of Lanes.
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The ...
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5 Star Review
By : 'Esin' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : N17
31 Jul 2018
People found this helpful0
Liam, Excellent negotiator very knowledgeable, professional and efficient good contact to know.
Has been very helpful and kind. Thank you so... Read Full Review
Liam, Excellent negotiator very knowledgeable, professional and efficient good contact to know. Has been very helpful and kind. Thank you so much
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I arranged a viewing for a ...
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1 Star Review
By : 'Disgusting' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : EN7
23 Jan 2016
People found this helpful3
I arranged a viewing for a property and was told details would be sent to me; nothing was. Just as well I called the day before my viewing to confirm and was told nothing was booked in and if I could come earlier in the day instead. I Got there at the agreed time and 5 minutes later I rang the... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 23rd Jan 2016
I arranged a viewing for a property and was told details would be sent to me; nothing was. Just as well I called the day before my viewing to confirm and was told nothing was booked in and if I could come earlier in the day instead. I Got there at the agreed time and 5 minutes later I rang the agency as I couldn't see any sign of the agent. I was told to knock as someone was already inside. A couple of minutes later a very young girl came to door. She didn't introduce herself, shake our hand or insinuate any interaction whatsoever and was dressed in an unprofessional manner. She just told us to come in and handed us the brochure with details of the property. We asked to see the garden and she bluntly replied that she didn't have the key. We went upstairs and had a little look around. When we came down we asked about the energy usage certificate/council tax band to which we were told
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Never turned up on viewing ...
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1 Star Review
By : 'Anon' Services : Sales( As a Vendor ) Would you recommend ? : No
25 Feb 2012
People found this helpful6
Never turned up on viewing when they said they would. Turned up once without letting me know at 9:30 AM on a saturday morning! when i said everyone was still asleep he told me i must not be very bothered about selling my house! they never gave me any calls after viewings to let me know how it went. ... Read Full Review
Services : Sales( As a Vendor )Date: 25th Feb 2012
Never turned up on viewing when they said they would. Turned up once without letting me know at 9:30 AM on a saturday morning! when i said everyone was still asleep he told me i must not be very bothered about selling my house! they never gave me any calls after viewings to let me know how it went. they put a board up when i specifically asked them not to. They nearly mucked up my sale as they gave the purchaser the wrong information about my situation and how quickly I could exchange. When i complained to Neil about this his reply was "well you know what you can go and do then"
Would never use and recommend people to steer clear.
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