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The UK's Largest Customer Review Website for the Property Industry

3.7/5, 23 Reviews
68% Recommended
67% letting valuation accuracy
81% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 67% | 81.00% | £925 | £1,785 |
Kings Lettings
16 Church Street, Staines, Surrey
TW18 4EP
01784 464040
By : 'Cyrus'
Services : Letting( As a Tenant )
Would you recommend ? : No
ABSOLUTELY TERRIBLE!! A GIRL CALL JAZMI CONTACT ME, 0 INTERES IN RENTING ABSOLUTE CHEEKY ,SHE ASK ME HOW MONY I HAVE SAVED...AND THEN SHE ASK ABOUT LTD,I HAVE TO EXPLAIN HER,UNBELIEVABLE THAT THEY ARE PAYING A SALARY TO SOME ONE SO UNPROFESSIONAL !! IM SURPRISED YOU ARE STILL MAKING MONY IN THIS... Read Full Review

By : 'George'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : No
Postcode : TW18
AVOID! If there was a zero star, then I would give zero. Kings Lettings normally undervalue the rental value and try to arrange as many viewings with no quality tenant criteria. They purposefully lie to prospective tenants in order to get the deal. They use a model like agent as a way to TRAP any... Read Full Review

By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £1785
Would you recommend ? : No
Postcode : TW15
DO NOT USE. Appalling customer service. We let a property with our small dog and two small children. The day we moved in it was apparent that it had not been properly cleaned or made safe. The garden was a tip and was unable to let my dog or children out for months. We realised very quickly that... Read Full Review

By : 'Joe'
Services : Property Management
Sold price : £1300
Would you recommend ? : No
Postcode : TW19
Excellent services from Kings Letting for 10 years in a row..Very professional, straight forward, caring people of Kings Lettings. Trustworthy... Read Full Review
By : 'Charlotte'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : No
Postcode : TW15
Let a property knowing the heating and hot water wasn't working adequately. Worst experience of my life. Don't touch with a bargepole. Four months later I'm still in a position with no... Read Full Review
By : 'Sabina'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW18
Very poor communication skills from the front staff! I popped in couple months ago as I saw an amazing add about this property that I was interested in. Spoke to one of the ladies that was at the front desk there, she had confirmed that it was still available, and she will contact me ones she... Read Full Review

By : 'John'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : TW18
Very poor customer service from Jeanette Nugent. Was essentially told I am on too low earnings for them to be bothered with! Despite me being in full time work and interested in a property well within my price range, and having savings and a guarantor. Rude and unfriendly. I would not recommend... Read Full Review
By : 'Diego'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW18
I was very impressed about the efficiency of the Kings Letting in Staines, very capable and helpful in every... Read Full Review
By : 'Joël'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW18
My landlady uses Kings Lettings services. As a tenant, I have always been backed by them to solve the flat ' problems. They will try their best to convince the owner to take action for the good of their property, and, whether there is an emergency, they will react immediately to send you as... Read Full Review


By : 'Nicole'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW18
I would like to say a massive thank you to the team at Kings lettings staines for all of their support, patience and kindness helping me in my first time moving out. They have been amazing and helped me so much with what I need and answering all the questions I had making me feel comfortable and... Read Full Review


By : 'Sheila'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW15
Thank you kings letting for finding us a perfect home.and also thankyou Jade.Sandra and jeanette for always being on the end of the phone to help me.i will definitely use them again if I ever need a new home.(hopefully that won't happen)we love... Read Full Review

By : 'Natalia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW18
It was nice to work with Kings Lettings. Many thanks to agent Sandra. My partner and I arranged viewing on Saturday, and as we were happy with the property, decided to proceed. Sandra promptly sent us the application forms. In one week agency managed to finish all the paperwork. Next Saturday we... Read Full Review


By : 'Mrs'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW18
Using Kings Lettings Staines for 10Yrs +. Their staff I have also known for the same period, and because of that Sandra, Jeanette and Jade are extremely knowledgeable. They will know your property, and your requirements, so you don't need to explain again. They know Staines and local areas... Read Full Review
By : 'VijayK'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : TW17
My experience with Kings Lettings, Staines Branch: On a Saturday, I viewed a property listed by them, and I really liked it. On the following Monday afternoon, I told them that I would like to apply to rent the property. I was sent across the application form, via email, shortly afterwards. I ... Read Full Review
Agent fees, although high, are in-line with what other agencies are charging in this area
By : STEVE
10 Sept 2020very bad service. i was calling since 1 week, every day, and every time they've been telling me that the agent who is dealing with the specific property is not in the office and they will pass my...

By : 'Paul'
Services : Letting( As a Owner )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : TW18
Well, once again I have had to return to Kings Lettings and get them to find me a tenant in a hurry and once again they have not disappointed with a new set of tenants found and placed in a relatively short space of time, unlike the competition who once again showed themselves to be great at... Read Full Review
Their fee structure is fair compared to the competition in Staines especially against those who talk a good game but inevitably come up with nothing as I alluded to above.


By : 'Chris'
Services : Letting( As a Owner )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : TW18
After some particularly poor experiences with other local agents dealing with Kings was a real pleasure. Paul and his team provide a friendly, efficient and professional service that met all my needs as a landlord. Any issues myself or the tenant had were sorted out promptly and economically to... Read Full Review
Simple, clear and upfront.
Simple, clear and upfront.


By : 'Jatin'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : TW18
It feels good to write a testimony for your letting agent with whom I have been associated for almost a year now. Words are less but thoughts too many to write down. KINGS are really professional and soft spoken people. Always helpful and quick to respond to your calls/emails. I know most of the... Read Full Review
By : 'Chris'
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : TW18
Kings has been recommended to me by several friends. The agency (particularly the manager) is very knowledgeable (with lots of useful experience) and helpful. I am... Read Full Review

By : 'Sam'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : SL3
I used Kings services as a landlord and highly recommend them. They have always been attentive and provided sound business advice with regard to letting property. They treat Landlords and tenants fairly and equally and deserve the high reputation earned over their years of... Read Full Review

By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : TW18
We have been letting our flat for 5 years with Kings and have had 5 tenants during that time with hardly a gap. Kings letting agents are friendly, efficient and thorough. Paul and his team screen potential clients very well and have been helpful in providing contacts with contractors for proper... Read Full Review
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