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Chiswick, London W4
1.8/5, 5 Reviews
60% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
No Description Found
Latest Reviews
Unhappy KFH Renter
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,750 | £1,750 |
Areas covered
- TW8, TW7, W3, W4, W12, W5, W3, W13, W6
Address
Kinleigh Folkard & Hayward
64 Turnham Green Terrace, London, Greater London
W4 1QN
020 8742 8686
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Kinleigh Folkard & Hayward Branches (View All 71)
Unfair KFH Fees for ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W45N
9 Jan 2019
People found this helpful1
Watch out for the fees from KFH - many of which are NOT highlighted within your Contract. For example, Cost for resigning a new lease agreement (via digital signature) cost was £210 last year. Upon leaving my property before end of contract, I was charged £900 in fees, ... Read Full Review
Comments (0)
Watch out for the fees from KFH - many of which are NOT highlighted within your Contract.
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Unhappy KFH Renter said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 9th Jan 2019
Watch out for the fees from KFH - many of which are NOT highlighted within your Contract.
For example, Cost for resigning a new lease agreement (via digital signature) cost was £210 last year.
Upon leaving my property before end of contract, I was charged £900 in fees, even though the property lost NO rentral income - it had new tenants taking over the day afterI handed over property.
This cost was all fees for KFH - and nowhere within my lease agreement were these specific fees highlighted. Just the usual 'ambiguous clauses' with no specific terms/amounts/time periods explained.
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I have just been to check ...
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1 Star Review
Oliver
By : 'Libby'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : No
Postcode : W4
28 Jan 2018
People found this helpful2
I have just been to check into my new flat in Chiswick, managed by KFH only to find the heating doesn't work, the cleaning was substandard with food debris still in the fridge and dishwasher, cupboards were left full of the previous tenants rubbish, a faulty sink plug in the bathroom, the... Read Full Review
Comments (0)I have just been to check into my new flat in Chiswick, managed by KFH only to find the heating doesn't work, the cleaning was substandard with food debris still in the fridge and dishwasher, cupboards were left full of the previous tenants rubbish, a faulty sink plug in the bathroom, the living room blind lying on the floor and other issues. Very unhappy, if I could leave I would as this is clearly an indication of how my tenancy will be managed for the next few years. Am still to find a property agent in Chiswick which can live up to the standard of similar agencies in Hong Kong and Australia.
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Libby said about Kinleigh Folkard & Hayward
Services : Letting( As a Tenant )Date: 28th Jan 2018
I have just been to check into my new flat in Chiswick, managed by KFH only to find the heating doesn't work, the cleaning was substandard with food debris still in the fridge and dishwasher, cupboards were left full of the previous tenants rubbish, a faulty sink plug in the bathroom, the living room blind lying on the floor and other issues. Very unhappy, if I could leave I would as this is clearly an indication of how my tenancy will be managed for the next few years. Am still to find a property agent in Chiswick which can live up to the standard of similar agencies in Hong Kong and Australia.
15/01/18. Despite the following reply from KFH nothing has been done and we have been without hot water since 11/01/17. All issues, up to twenty of them, remain outstanding. In over twenty years of renting in four countries this is our worst experience ever, including a developing country. I am a landlord in two countries and despite working full time, time zones and distances, I always ensure my tenants' problems are addressed within 24 hours. I also ensure my properties are clean and everything is in full working order before handing over to tenants. My properties are not just my investments, they are my tenants' homes and I treat them with respect. As someone who works on a daily basis with a large number of professionals and their families in the Chiswick area, I will not be recommending KFH.
25/01/18 So this is where we are at two weeks after moving in:
Fixed:
Debris left in cupboards has been collected
Heating is now working
Hot water is now working
Heating is now connected in the second bedroom
Still outstanding:
Landlord's furniture has still not been removed
Hot water timer is faulty
Dishwasher is faulty
Mixer taps in bathroom and kitchen are faulty and there is a problem with water pressure so it is difficult to wash dishes by hand
Mixer tap in bath has come off
Bathroom sink plug won't go up and down
Bathroom window will not open to release steam
Shower screen seal is old and brittle (as identified by check-in agent) and leaks water onto the floor
Toilet seat needs replacing and toilet itself is loose
Pilot light button is missing on hob
Fridge bulb is not working
Bottle shelf in fridge was cracked and as a result fell off smashing two bottles of housewarming champagne (don't feel like house warming anyway!)
Living room blinds still uninstalled
We still do not have a functioning key for the front entrance of the block
Pipes under kitchen sink blew overnight and whole kitchen and kitchen cupboards flooded
Added bonuses:
TV antenna jack does not work
No phone jack in the living area
Have discovered the landlord is flouting a number of building management regulations
Apparently we are waiting for landlord approval for all the outstanding issues. In my previous experience this has always been given within a forty-eight hour period, unless a request is unreasonable. However, checking everything was in working order before we moved in would have no doubt made a significant difference to our current situation. Lets see what the next two weeks bring.
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I dealt with almost every ...
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1 Star Review
richard
Paul
By : 'Jo'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : W4
22 Jul 2013
People found this helpful0
I dealt with almost every estate agent in Chiswick when looking for a property to buy recently. Some agents were good, some were terrible (Foxtons never, ever returned my calls), but Richard and Paul from KF&H were outstanding. They were both really proactive. They understood exactly... Read Full Review
Comments (0)I dealt with almost every estate agent in Chiswick when looking for a property to buy recently.
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Jo said about Kinleigh Folkard & Hayward
Services : Sales( As a Buyer )Date: 21st Jul 2013
I dealt with almost every estate agent in Chiswick when looking for a property to buy recently.
Some agents were good, some were terrible (Foxtons never, ever returned my calls), but Richard and Paul from KF&H were outstanding.
They were both really proactive. They understood exactly what I wanted and as soon as something came onto the market that was right for me, they were straight on the phone. Unlike most agents in Chiswick, I never had to chase them, not once.
They were both brilliant to deal with and clearly have their finger on the Chiswick property pulse. I felt that they were really on my side. They're probably the best at what they do in the area.
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I had a very good valuation ...
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1 Star Review
Paul
Tadas
By : 'Edensorman'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W4
20 Jun 2013
People found this helpful0
I had a very good valuation of the potential price of my property. The agency rate was very competitive and the office seemed small with staff who were keen to sell. I never felt pushed to sell at a certain level and was able to discuss the asking price with Paul. I was impressed by the... Read Full Review
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Edensorman said about Kinleigh Folkard & Hayward
Services : Sales( As a Vendor )Date: 20th Jun 2013
I had a very good valuation of the potential price of my property. The agency rate was very competitive and the office seemed small with staff who were keen to sell. I never felt pushed to sell at a certain level and was able to discuss the asking price with Paul. I was impressed by the photographs that were taken of my property. The one I did not like was removed on my request. I was amazed to receive offers within a few days and was able to accept an excellent offer and take my property off the market within 7 days placing it with the agency. Once the offer had been accepted I was contacted every week by KFH to update me on the progress of the sale. All the staff were positive, polite, enthusiastic and professional. Exchange and completion were achieved with no difficulties. I would recommend this office to anyone selling a property in the Chiswick area.
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I was very impressed with ...
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5 Star Review
Paul
Mark
By : 'lj'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
17 Dec 2012
People found this helpful0
I was very impressed with service at KFH. Both Paul and Mark were very personable, professional, consultative and got us the right result. As a family with small children they made the experience pain free and were a good business... Read Full Review
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lj said about Kinleigh Folkard & Hayward
Services : Sales( As a Vendor )Date: 17th Dec 2012
I was very impressed with service at KFH. Both Paul and Mark were very personable, professional, consultative and got us the right result. As a family with small children they made the experience pain free and were a good business partner.
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