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John D Wood & Co Logo

Richmond, TW9

2/5, 10 Reviews
30% Recommended

33% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

29% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales33%100%£375,000£375,000
Lettings0%28.999999999999996%£1,800£2,300
Address

John D Wood & Co
31 Sheen RoadRichmond, Greater London
TW9 1AD
020 8261 7189

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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John D Wood & Co Branches (View All 36)
Appalling Property Management ...

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1 Star Review

By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £2300
Would you recommend ? : No
Postcode : W4

5 Nov 2023
People found this helpful1

Appalling Property Management in W4 5DD The John D Wood team in Richmond and Chiswick has provided nearly zero services in the three months since our move-in. We moved into the property with no professional cleaning done and a third of the lightbulbs missing. There were also many obvious errors... Read Full Review

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Property manager Stephen ...

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4 Star Review
UserName

Stephen

By : 'Marcello'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW10

8 Jan 2023
People found this helpful0

Since Stephen has been appointed as my property manager, things have turned for the better. He has proved to be responsive and caring, trying to sort things out in the most effective fashion. So far the best property manager at john D... Read Full Review

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Incompetent and ...

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1 Star Review

By : 'Lindsay'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW10

22 Apr 2020
People found this helpful3

Incompetent and rude. We gave nearly 3 months notice that we would be vacating our flat rented through JDW prior to the end of our tenancy. We paid in full through the end of the tenancy despite vacating a month early, and asked that (since we had a two week old infant daughter at the time) they... Read Full Review

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Shocking! ...

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1 Star Review

By : 'Lee'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : No
Postcode : TW9

24 Oct 2019
People found this helpful4

From the moment we were given notice John D Wood failed to give anything like a decent service - emails and calls were rarely responded to. Duplicate requests for information came from a range of staff, often no response to contact - you literally have to bombard them with emails / calls to get... Read Full Review

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I had experience of both ...

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1 Star Review

By : 'Chiswick12345'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W4

20 May 2019
People found this helpful2

I had experience of both tenancy side of lettings and buying side of sales. As arrogant as they are incompetent, they feel that access to your money is their right. Lettings are the most incompetent business unit I have ever had the displeasure of working with. Apart unnecessary hassle they put... Read Full Review

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Appalling ...

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1 Star Review
UserName

Sousan

By : 'Sousan'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW9

17 Jan 2019
People found this helpful3

An appalling experience throughout. My flat had a water leak from the start which was incompetently delay with until it caused the ceiling below to collapse onto a mother feeding her child. The issue was then incompetently dealt with for three months leaving me without a shower in the hottes summer ... Read Full Review


Comments on Agent Fees

Exorbitant even before I had to end the tenancy halfway through and be incorrectly charged for fixing the flat. It is very clear that it is in this agent’s interest to encourage tenants to terminate their tenancy mid way as it means more fees from both tenant and landlord.

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Rental ...

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1 Star Review
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Sandra

By : 'Anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TW1

12 Dec 2018
People found this helpful5

We have been using John D Wood as a letting agency for the last 5 years. We were a good tenant who never missed a payment within these 5 years. Upon giving notice, they failed to book us in for a check out and consequently was done later than we requested. 10 weeks after leaving the property,... Read Full Review

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Excellent ...

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5 Star Review

By : 'James&Mariana'
Services : Sales( As a Buyer )
Sold price : £375000
Would you recommend ? : Yes
Postcode : TW9

26 Nov 2018
People found this helpful0

We recently purchased a property through John D. Wood & Co. It was a very challenging purchase, everything that could have gone wrong pretty much did!. Jack and Edward were excellent and really helped us secure an amazing property, they went above and beyond and were there for all eventualities ... Read Full Review


Comments on Agent Fees

Very good

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Not ...

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4 Star Review

By : 'anon'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW10

18 Oct 2018
People found this helpful1

Found a flat in Richmond with John D Wood, but after moving in I found it unlivable due to noise. Expecting the worst, I contacted the agent and was pleasantly surprised — they allowed me to cancel the contract early and move out. They didn't have to do this, so it was nice to see a London ... Read Full Review

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By : James Varnfield

22 Nov 2018

I would just like to say how fantastic Jack and Ed at John D Wood in Richmond have been. We purchased a property where it seemed everything that could go wrong did, the solicitor on the other side...

Management service is a ...

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1 Star Review

By : 'Twickenham'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : TW1

1 Mar 2013
People found this helpful3

Management service is a complete joke. Money for nothing. They do not reply to e-mails for days/weeks. Received 2 quotes for work to be carried out for over 1000 pounds. Rang around even though I am based overseas (which is the whole point of having someone else manage the service) and found... Read Full Review


What agent could do to change your mind?

All I would ever ask is that they did their job properly. This did not happen!

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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John D Wood & Co
Branch-Richmond,TW9