By : 'Eugene' Services : Letting( As a Tenant ) Rent PCM : £2000 Would you recommend ? : No Postcode : SE10
28 Nov 2024
People found this helpful0
I have been living in the building managed by JLL for the last 2 years. Unfortunately, I have seen a steady decline of building quality and complete indifference from JLL's side. A couple of examples: non-functional front door lock, no answers from building manager even after several emails... Read Full Review
Services : Letting( As a Tenant )Date: 28th Nov 2024
I have been living in the building managed by JLL for the last 2 years. Unfortunately, I have seen a steady decline of building quality and complete indifference from JLL's side. A couple of examples: non-functional front door lock, no answers from building manager even after several emails and miscommunications regarding building works timeframe.
Even after contacting JLL directly I have seen no actions from their side. Would not advise to interact with them.
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The team at JLL went above ...
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5 Star Review
Jonathan
By : 'CD' Services : Sales( As a Buyer ) Sold price : £600000 Would you recommend ? : Yes Postcode : SE10
14 Oct 2024
People found this helpful0
The team at JLL went above and beyond for my purchase and sale! I offered (and it got accepted) on my dream apartment on a bit of a whim — basically, without even having considered putting my place on the market — and within a week, my own apartment was photographed,... Read Full Review
The team at JLL went above and beyond for my purchase and sale! I offered (and it got accepted) on my dream apartment on a bit of a whim — basically, without even having considered putting my place on the market — and within a week, my own apartment was photographed, listed, and sold for my asking price. We then embarked on a few months of dealing with conveyancers (yay, leaseholds) but all the way through this the JLL team were extremely helpful, communicative and empathetic. They went above and beyond by chasing solicitors and providing updates and information when my own legal team, apparently, didn't feel like doing so ? I would absolutely recommend them for buying and selling in the Greenwich area. A huge thank you to Jonathan, Michael and Sam!
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Excellent Sales Support from ...
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5 Star Review
Michael
By : 'Maurice' Services : Sales( As a Vendor ) Sold price : £655000 Would you recommend ? : Yes Postcode : SE10
19 Sept 2023
People found this helpful1
The JLL team in Greenwich have an excellent insights into all the factors influencing the local property market, as well as direct knowledge of each development or locality, along with its advantages and disadvantages for prospective buyers. Despite receiving an early offer, it took longer than we... Read Full Review
Services : Sales( As a Vendor )Date: 19th Sep 2023
The JLL team in Greenwich have an excellent insights into all the factors influencing the local property market, as well as direct knowledge of each development or locality, along with its advantages and disadvantages for prospective buyers. Despite receiving an early offer, it took longer than we thought to sell my property but they supported me all the way. I have no hesitation in recommending their services, especially if you are selling a property on the peninsula.
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We rented from Eilis Moloney ...
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5 Star Review
Eilis
By : 'Rubens' Services : Letting( As a Tenant ) Rent PCM : £2425 Would you recommend ? : Yes Postcode : SE3
16 May 2022
People found this helpful1
We rented from Eilis Moloney who is a very proactive young agent who is eager to get things sorted... Read Full Review
Services : Letting( As a Tenant )Date: 15th May 2022
We rented from Eilis Moloney who is a very proactive young agent who is eager to get things sorted asap.
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Worst Agency Experience ...
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1 Star Review
By : 'J' Services : Letting( As a Tenant ) Rent PCM : £2000 Would you recommend ? : No Postcode : SE16
21 Feb 2022
People found this helpful1
Worst Agency Experience Ever!!
Our Experience with JLL has been TERRIBLE from start to finish. Isobel from the agency gave us our first viewing of the flat and as soon as we walked in it smelt of sewage. Isobel said that it was because the bathrooms hadn't been used and the smell would go... Read Full Review
Services : Letting( As a Tenant )Date: 21st Feb 2022
Worst Agency Experience Ever!! Our Experience with JLL has been TERRIBLE from start to finish. Isobel from the agency gave us our first viewing of the flat and as soon as we walked in it smelt of sewage. Isobel said that it was because the bathrooms hadn't been used and the smell would go once we moved in. That was a lie; the sewage smell from the downstairs en-suite bathroom was permanent for our entire stay at the flat. We did everything we could think of to get rid of it even calling out Aspect and they couldn't get rid of that awful smell. I feel bad for the new tenants of 18 Guild house because now they will have to deal with that smell and it never goes away. We moved into Guild House on 24/12/2020 and it was just one thing after another with this agency. Firstly the flat had no heating or hot water at all. We realised after much searching that it was a pay as you go meter that needed to be topped up with a specific card ONLY. The agency never mentioned this and never gave us a card with any instructions. So we couldn't actually stay in the flat because it was ICE cold and as it was the Christmas period JLL were closed. We spent Christmas and New Years living in another accommodation as still by New Years JLL had done nothing with regards to the heating. There was a huge pile of post in the flat and if it wasn't for my partner going through it just by chance he wouldn't of found the top up card in one of the letters. JLL never explained that to activate hot water we NEEDED this card. We got the meter topped up despite it already being -£20 from the previous tenant the agency should of at least left it on £0 but we had to pick up the previous tenants expenses. Finally we had hot water but we still couldn't live in the flat as the heating was broken and in the middle of winter it was FREEZING. JLL didn't get the heating fully working until the first week of February 2021. We had to bombard them with emails and practically beg them to get us temporary heaters which they only did in mid January which only allowed us to be in one bedroom and the living room. We couldn't use downstairs at all until the heating was finally fixed. After not being able to actually live in this flat for over a month we didn't think it was right to still be made to pay the first months rent as we had no heating whatsoever and no actual help from JLL unless we chased and chased them up for it. They refused to deduct a months rent for all the inconvenience they caused. We had issues with the heating all the way until End of March 2021; new thermostats were needed, new parts for the boiler were needed, and it needed to be cleaned and fully pumped out. You would think that as a responsible agency one of the first things you'd do before renting out a flat is check that everything is in working order but that boiler was faulty until we moved out on 31/01/2022. If one of us was showering and the other cooking the boiler would cut out and all the power would go this happened every month. When we finally moved out we left that flat super clean as we used CLEANZY for the end of tenancy clean CLEANZY are fantastic they get 5/5 excellent service. Despite the flat being left so clean JLL still deducted £200 from our deposit for minimal wall scuff marks and rust on a shower tap (which was already there from when we moved in) despite us having to paint the kitchen and bathroom ourselves because the walls were covered in stains, I no longer wanted anything to do with JLL they were just the headache that wouldn't end I agreed to the £200 deduction. We just wanted out of there. Finally when the deposit was going to be paid out I get an email from Omar the property manager saying that we still owed an invoice for one of the plumbers that came out because of the boiler. This plumber had said that all the boiler needed was topping up. We had to request another plumber because the boiler was still broken as the second plumber that came out confirmed. He had to install new parts and pump out the boiler to get it working and even then we still needed new thermostats. So because the first plumber stated that it was just a top up that was needed even though he clearly didn't know what he was doing JLL were charging us another £237.60 for this plumbers incompetence. So now after they have deducted us a total of £437.60 from our deposit they are ignoring my emails and refuse to pay back the £237.60 that was the plumbers error not ours. I also had to chase them up for our deposit because no one had gotten back to me after 2 weeks of checking out. I had to chase them up and ask what was happening with our deposit as we needed that money back. Please STAY AWAY from this agency AVOID at all cost. They do not care about their tenants at all and will keep your money. THE WORST SERVICE FROM JLL
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Keely Wesley was appointed as ...
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5 Star Review
Keely
By : 'Imran' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SE10
7 Dec 2021
People found this helpful2
Keely Wesley was appointed as my new property manager. She was very helpful in getting necessary works required in the flat to be completed on time and her proactive approach in keeping me informed of the expenses involved and process involved helped me to relax knowing my property was in good... Read Full Review
Services : Letting( As a Owner )Date: 7th Dec 2021
Keely Wesley was appointed as my new property manager. She was very helpful in getting necessary works required in the flat to be completed on time and her proactive approach in keeping me informed of the expenses involved and process involved helped me to relax knowing my property was in good hands. Well done to you Keely. Keep up the great service.
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Prompt actions and excellent ...
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5 Star Review
Joana
By : 'D' Services : Letting( As a Owner ) Rent PCM : £1500 Would you recommend ? : Yes Postcode : SE8
27 May 2021
People found this helpful2
Prompt actions and excellent follow-up service provided. Joana has taken over from the previous manager to look after our property recently. She is very helpful and had arranged a proper site visit for us with the tenants recently. Everything go very smoothly for us in these few months. ... Read Full Review
Services : Letting( As a Owner )Date: 26th May 2021
Prompt actions and excellent follow-up service provided. Joana has taken over from the previous manager to look after our property recently. She is very helpful and had arranged a proper site visit for us with the tenants recently. Everything go very smoothly for us in these few months. Well-done and excellent service provided by her.
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Adam Tindides from ...
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5 Star Review
Adam
By : 'YM' Services : Sales( As a Vendor ) Sold price : £560000 Would you recommend ? : Yes Postcode : N4
7 Mar 2021
People found this helpful1
I have worked with Adam Tindides from JLL to sell my flat. Adam was very creative and helpful. He found us a buyer and helped both of us to secure solicitors and the sale went through right before what used to be the initial deadline before the stamp duty had to rise. Adam is very client-focused,... Read Full Review
I have worked with Adam Tindides from JLL to sell my flat. Adam was very creative and helpful. He found us a buyer and helped both of us to secure solicitors and the sale went through right before what used to be the initial deadline before the stamp duty had to rise. Adam is very client-focused, he knows how to convince the other side. A true pleasure to work with. I highly recommend working with Adam.
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I cannot thank Isobel enough ...
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5 Star Review
Isobel
Bruna
By : 'Fiona' Services : Letting( As a Tenant ) Rent PCM : £1900 Would you recommend ? : Yes Postcode : SE10
28 Nov 2019
People found this helpful2
I cannot thank Isobel enough for finding me the perfect home after relocating back from the US and making my move as seamless as it could be. Isobel took in to consideration my needs/ desire and appreciated the time she spent showing me the different options. Everything was clearly communicated... Read Full Review
Services : Letting( As a Tenant )Date: 28th Nov 2019
I cannot thank Isobel enough for finding me the perfect home after relocating back from the US and making my move as seamless as it could be. Isobel took in to consideration my needs/ desire and appreciated the time she spent showing me the different options. Everything was clearly communicated and organised meaning a smooth move in! Thank you again Isobel and Bruna for all your help!
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We have been a landlord ...
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5 Star Review
Bruna
Isobel
By : 'Bernie' Services : Letting( As a Owner ) Rent PCM : £1900 Would you recommend ? : Yes Postcode : SE10
12 Nov 2019
People found this helpful2
We have been a landlord client of JLL in Greenwich now for more than 5 years and have in that time been very happy with the service provided. JLL have always marketed the property well and found us quality tenants in a reasonable time frame and at a good market rental. Isobel and Bruna have always... Read Full Review
Services : Letting( As a Owner )Date: 12th Nov 2019
We have been a landlord client of JLL in Greenwich now for more than 5 years and have in that time been very happy with the service provided. JLL have always marketed the property well and found us quality tenants in a reasonable time frame and at a good market rental. Isobel and Bruna have always provided an efficient and professional service, executing documentation and procedures accurately and in a timely fashion, taking much of the worry and complexity out of the transaction for us. Great team; great service.
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Excellent ...
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5 Star Review
Yasmin
By : 'Pravin' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SE13
3 Sept 2019
People found this helpful2
Excellent service provided, very helpful - especially Yasmin and her team who made everything go very smoothly for us and our... Read Full Review
Services : Letting( As a Owner )Date: 2nd Sep 2019
Excellent service provided, very helpful - especially Yasmin and her team who made everything go very smoothly for us and our tenants.
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JLL did great job with ...
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5 Star Review
Charlotte
By : 'Paula' Services : Sales( As a Vendor ) Sold price : £50 Would you recommend ? : Yes Postcode : SE13
26 Aug 2019
People found this helpful0
JLL did great job with selling my flat. Charlotte was an absolute star, very helpful, responsive and very very efficient, thank you... Read Full Review
Services : Sales( As a Vendor )Date: 25th Aug 2019
JLL did great job with selling my flat. Charlotte was an absolute star, very helpful, responsive and very very efficient, thank you P
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Helpful ...
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5 Star Review
Jasmine
Bruna
By : 'Tenant' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SE10
28 Mar 2019
People found this helpful3
Jasmine and Bruna have both been very helpful and supportive throughout the process which helped us to complete all the necessary steps to enable us to move into our new home within our very tight timeline. Thank... Read Full Review
Services : Letting( As a Tenant )Date: 28th Mar 2019
Jasmine and Bruna have both been very helpful and supportive throughout the process which helped us to complete all the necessary steps to enable us to move into our new home within our very tight timeline. Thank you!
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Great customer focused ...
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5 Star Review
Bruna
Isobel
By : 'DF' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SE13
7 Sept 2018
People found this helpful2
I have recently completed my first move with the help of these lovely agents in Greenwich. They have provided a great very customer focused service. Isobel has taken a lot of time to go through all the essentials to know with me and Bruna made sure all the paperwork is done to the upmost standard.... Read Full Review
Comments on Agent Fees
Agent fees are pretty fair, not the most expensive but you can find more budget solutions in town. It was good value for money.
Services : Letting( As a Tenant )Date: 6th Sep 2018
I have recently completed my first move with the help of these lovely agents in Greenwich. They have provided a great very customer focused service. Isobel has taken a lot of time to go through all the essentials to know with me and Bruna made sure all the paperwork is done to the upmost standard. I can only recommend using JLL.
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Assessing the investment ...
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5 Star Review
ELIE
By : 'Dr.' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SE10
10 Oct 2016
People found this helpful4
Assessing the investment feasibility in a new building just a few weeks before the EU referendum was rather challenging. Yasmin Forster provided a rational, objective, convincing, and professional assessment of the factors involved.
Yasmin's team proved efficient, courteous, and... Read Full Review
Services : Letting( As a Owner )Date: 9th Oct 2016
Assessing the investment feasibility in a new building just a few weeks before the EU referendum was rather challenging. Yasmin Forster provided a rational, objective, convincing, and professional assessment of the factors involved. Yasmin's team proved efficient, courteous, and knowledgeable.
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The day after agreeing to ...
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5 Star Review
Macaila
Oscar
By : 'Lridgeon' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SE10
19 Sept 2016
People found this helpful2
The day after agreeing to list my property with JLL Macaila phoned to confirm she had found ideal tenants with great guarantors who wanted to move in the day after my current tenant moved out and were prepared to pay the full asking price! The paperwork was produced in a timely fashion and we were ... Read Full Review
Comments on Agent Fees
I was very happy with the fees negotiated on this occasion.
Services : Letting( As a Owner )Date: 18th Sep 2016
The day after agreeing to list my property with JLL Macaila phoned to confirm she had found ideal tenants with great guarantors who wanted to move in the day after my current tenant moved out and were prepared to pay the full asking price! The paperwork was produced in a timely fashion and we were able to sign everything electronically through their online system which was great as we were abroad at the time. Oscar and Eleanor were also very helpful in organising the check-out and check-in of the tenants in my absence. Everything went very smoothly and I was very impressed.
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Michael was a pleasure to ...
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5 Star Review
Michael
By : 'Stephen' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : GREE
20 May 2016
People found this helpful3
Michael was a pleasure to deal with. He was polite, honest and listened to what we wanted. The best letting agent I have met.
Thank you
Regards
Steve... Read Full Review
Thanks for your great comments Steve. I will make sure that Michael sees your...
Worst service EVER. Just ...
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1 Star Review
By : 'sonia' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : SE10
24 Aug 2015
People found this helpful5
Worst service EVER. Just spoke with the rudest woman in the world (greenwich branch) who laughed at me ad made me seem silly while I was explaining my issues with JLL and at the end she hung up the telephone in my face because 'she was busy'... Read Full Review
Services : Letting( As a Tenant )Date: 23rd Aug 2015
Worst service EVER. Just spoke with the rudest woman in the world (greenwich branch) who laughed at me ad made me seem silly while I was explaining my issues with JLL and at the end she hung up the telephone in my face because 'she was busy' .
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.