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Bristol, BS8
2/5, 8 Reviews
25% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
No Description Found
Latest Reviews
Bristol Landlord
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £900 | £900 |
Address
JJFox Property Ltd
Clifton Heights, The Triangle, Bristol, North Somerset
BS8 1EJ
0117 945 3402
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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JJFox Property Ltd Branches (View All 2)
My experience with this ...
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5 Star Review
By : 'Javi'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : BS1
20 Apr 2015
People found this helpful0
My experience with this Letting Agency was very good, in fact it is the best agency I have been dealing with so far hence I would recommend it without hesitation. Good points: they are polite and always answered to my emails within a day and took into consideration my comments/requests; and they... Read Full Review
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Javi said about JJFox Property Ltd
Services : Letting( As a Tenant )Date: 19th Apr 2015
My experience with this Letting Agency was very good, in fact it is the best agency I have been dealing with so far hence I would recommend it without hesitation. Good points: they are polite and always answered to my emails within a day and took into consideration my comments/requests; and they were flexible when required!
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This is one of the worst ...
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1 Star Review
By : 'Professional'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS2
14 Apr 2014
People found this helpful1
This is one of the worst agencies in Bristol. The agent that dealt with our property went so far as to promise us things that in the end we did not get. In particular, we were promised a garage which the agency did not put in the contract and thus the landlord didn't feel like emptying after we... Read Full Review
What agent could do to change your mind?
The agent should have made sure that the property was in descent state (functional windows-furniture and clean) before renting it to people and not promised features that were not available. Also, should have responded to phone calls and emails and not ignored them. Finally, should not have given an offer without specifying the \'small letters\'.
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Professional said about JJFox Property Ltd
Services : Letting( As a Tenant )Date: 13th Apr 2014
This is one of the worst agencies in Bristol. The agent that dealt with our property went so far as to promise us things that in the end we did not get. In particular, we were promised a garage which the agency did not put in the contract and thus the landlord didn't feel like emptying after we signed the contract. Continuing to the property itself, it was given to us in unacceptable condition (extremely dirty, mould on the walls, stains of sauces on sofas, black stains and wax on the carpets, broken wardrobe, mattresses with coils that hurt your body etc). The problems still remain as the agency's response was that we saw the property before we rent it. Of course when we saw the property, sofas were covered and we were told that cleaners would clean the place before we go in. The worst part of it was that one of the bedrooms had a broken window from day 1 of the tenancy! This was probably the only issue they addressed and to do so it took them almost two months! Meanwhile, there was scaffolding in front of the window which gave free access to anyone on the street. As if the problems we were facing were not enough, the agent that handled our property was often dismissive and in some cases rude (when he remembered to get back to us). Seemed that they only thing the agency cared was to be paid the rent without providing the services they were paid for. Even more, although we made it clear that we want to be present when someone enters the property, he would insist entering freely with the agency's extra key not respecting our privacy. After a series of arguments they said that we can leave the property if we give a month's warning. When asking to do so, we were told that they have already found new tenants to start when our contract was over and thus cannot let us off the contract. Seriously, this agency is a nightmare and would not recommend it to anyone.
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Awful. I rented a room in a ...
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1 Star Review
By : 'Jon'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS3
28 Mar 2014
People found this helpful2
Awful. I rented a room in a house JJfox managed. The house was dirty when I moved in and rodent infested. They claimed the rats were not their problem, despite the council pest control officer saying there were structural issues in the house allowing in pests. Generally the staff were rude and... Read Full Review
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Jon said about JJFox Property Ltd
Services : Letting( As a Tenant )Date: 28th Mar 2014
Awful. I rented a room in a house JJfox managed. The house was dirty when I moved in and rodent infested. They claimed the rats were not their problem, despite the council pest control officer saying there were structural issues in the house allowing in pests. Generally the staff were rude and unwilling to listen (there were several other issues too). Worst letting agency I have ever had the misfortune of dealing with.
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I just came across the ...
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5 Star Review
By : 'Bristol'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS8
11 Mar 2014
People found this helpful2
I just came across the reviews on this website and found them to be completely different to my experience. I have been a landlord for over 10 years with properties in London, Wales and Bristol. I found jjFOX staff to be keen and enthusiastic with a real motivation to match properties with... Read Full Review
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Bristol Landlord said about JJFox Property Ltd
Services : Letting( As a Owner )Date: 11th Mar 2014
I just came across the reviews on this website and found them to be completely different to my experience. I have been a landlord for over 10 years with properties in London, Wales and Bristol. I found jjFOX staff to be keen and enthusiastic with a real motivation to match properties with tenants, something which many Bristol agents seem to lack! I have had no problems whatsoever and would not hesitate in recommending them to other landlords.
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Unprofessional, rude and no ...
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1 Star Review
By : 'MG'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS8
12 Oct 2013
People found this helpful3
Unprofessional, rude and no communication skills. Did not receive the promised call back, so phoned later again later in the day and the sales rep hung up on me! Avoid if... Read Full Review
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MG said about JJFox Property Ltd
Services : Letting( As a Prospective Landlord/Tenant )Date: 12th Oct 2013
Unprofessional, rude and no communication skills. Did not receive the promised call back, so phoned later again later in the day and the sales rep hung up on me! Avoid if possible!
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Worst estate agents in ...
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1 Star Review
By : 'CYUILL'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : BS6
18 Feb 2013
People found this helpful2
Worst estate agents in Bristol, unhelpful, unorganised, massive lack of internal communications / systems, they book viewing appointments and then don't turn up and then claim ignorance. AVOID LIKE THE PLAGUE!!! If you want to deal with cowboys then call JJ, if you want a shred of... Read Full Review
What agent could do to change your mind?
Worst estate agents in Bristol, unhelpful, unorganised, massive lack of internal communications / systems, they book viewing appointments and then don\'t turn up and then claim ignorance. AVOID LIKE THE PLAGUE!!! If you want to deal with cowboys then call JJ, if you want a shred of professionalism or slightly knowledgeable staff - look elsewhere. So many better estate agents out there, don\'t waste your time or money with this lot, the team sounds like the average age is 18, they don\'t know what they\'re talking about, as I said, bunch of cowboys, avoid.
Comments (1)Worst estate agents in Bristol, unhelpful, unorganised, massive lack of internal communications / systems, they book viewing appointments and then don't turn up and then claim ignorance.
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CYUILL said about JJFox Property Ltd
Services : Letting( As a Prospective Landlord/Tenant )Date: 18th Feb 2013
Worst estate agents in Bristol, unhelpful, unorganised, massive lack of internal communications / systems, they book viewing appointments and then don't turn up and then claim ignorance.
AVOID LIKE THE PLAGUE!!! If you want to deal with cowboys then call JJ, if you want a shred of professionalism or slightly knowledgeable staff - look elsewhere.
So many better estate agents out there, don't waste your time or money with this lot, the team sounds like the average age is 18, they don't know what they're talking about, as I said, bunch of cowboys, avoid.
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By : jjFOX
19 Feb 2013I do apologies for the individual not being able to see the property before it being was let, however the youthful team at jjFOX works from 8 till 8 allowing longer viewing times for customers,...
I was a mature student ...
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1 Star Review
By : 'Richard'
Services : Letting( As a Tenant )
Would you recommend ? : No
18 Oct 2012
People found this helpful3
I was a mature student renting a shared property for a year managed by JJFox. Initially they were extremely professional and friendly - while showing me round they promised to fix the extremely untidy garden, and replace a missing pane of glass from the missing front door. However, they did neither ... Read Full Review
Comments (0)I was a mature student renting a shared property for a year managed by JJFox. Initially they were extremely professional and friendly - while showing me round they promised to fix the extremely untidy garden, and replace a missing pane of glass from the missing front door. However, they did neither of these things throughout the whole year, despite several reminders. They did send a gardener round to give a quote for the garden, but clearly they did not like the quote, because no work was ever done! I had huge trouble getting them to replace the decrepit sagging bed in my room - eventually it snapped completely and they had to (but they would not replace the mattress, which was entirely unsuitable for the new bed, so I had to buy my own). They never replaced the missing glass. In their words the house was "just a student property", despite the fact that we were paying at least as much as similar houses on the street. I have lived in many shared houses over the previous ten year, both as a student and professional, and have never been treated with such contempt.
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Richard said about JJFox Property Ltd
Services : Letting( As a Tenant )Date: 18th Oct 2012
I was a mature student renting a shared property for a year managed by JJFox. Initially they were extremely professional and friendly - while showing me round they promised to fix the extremely untidy garden, and replace a missing pane of glass from the missing front door. However, they did neither of these things throughout the whole year, despite several reminders. They did send a gardener round to give a quote for the garden, but clearly they did not like the quote, because no work was ever done! I had huge trouble getting them to replace the decrepit sagging bed in my room - eventually it snapped completely and they had to (but they would not replace the mattress, which was entirely unsuitable for the new bed, so I had to buy my own). They never replaced the missing glass. In their words the house was "just a student property", despite the fact that we were paying at least as much as similar houses on the street. I have lived in many shared houses over the previous ten year, both as a student and professional, and have never been treated with such contempt.
Upon leaving, they tried to charge us for a gardener, for the work they promised to do throughout the whole year but never did. They lied to me on the phone, saying the house was professionally cleaned when we moved in, despite the third party inventory saying the house was dirty and needed to be cleaned, and attempted to charge us for this too.
Overall, an extremely poor experience - I was lied to, my requests ignored, they attempted to steal our deposit money and treated with overall contempt.
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Member of staff marketing our ...
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1 Star Review
By : 'Jane'
Services : Conveyancing
Would you recommend ? : No
6 Sept 2011
People found this helpful4
Member of staff marketing our house was rude, unprofessional and... Read Full Review
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Jane Finn said about JJFox Property Ltd
Services : Conveyancing( )Date: 5th Sep 2011
Member of staff marketing our house was rude, unprofessional and inefficient.
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