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Leeds, LS1
1/5, 3 Reviews
0% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
50% letting fee satisfaction
No Description Found
Latest Reviews
Dylan Llewellyn
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £124,000 | £124,000 |
| Lettings | 0% | 50% | £550 | £550 |
Address
Hunters Estate Agents
15 Park Place, Leeds, West Yorkshire
LS1 2SJ
01132 182433
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Hunters Estate Agents Branches (View All 219)
Nightmare from start to ...
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1 Star Review
By : 'Rebecca'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LS27
14 Jun 2019
People found this helpful2
Poor service from start to finish. My flatmate and I ( 2 young professionals) rented a flat through Hunters and I cannot begin to reiterate how much I would not use their services. We regularly reported issues and maintenance problems which were either not dealt with or on a rare occasion dealt... Read Full Review
Comments on Agent Fees
Fees were ridiculous considering all the paperwork is generic and online
Comments (0)
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Rebecca Beech said about Hunters Estate Agents
Services : Letting( As a Tenant )Date: 13th Jun 2019
Poor service from start to finish. My flatmate and I ( 2 young professionals) rented a flat through Hunters and I cannot begin to reiterate how much I would not use their services. We regularly reported issues and maintenance problems which were either not dealt with or on a rare occasion dealt with months later. On one occasion after reporting a faulty glass shower door (twice) they failed to tell me it had still not been fixed and this shattered on me, which as you can imagine cause all sorts of cuts. There was not even an apology for this or an offer to clean up the glass. Further we deep cleaned the flat and left it in a much better state than we found it. Hunters are now trying to claim money from our deposit for a 'weathered balcony' and for 'removal of 3 plastic bags on top of the fridge'. This is just some examples of their poor service, lack of communication and general failure at giving at reasonable standard of service. Letting with them is a nightmare so I would stay well away!
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APPALLING SERVICE We used ...
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1 Star Review
By : 'Dylan'
Services : Sales( As a Vendor )
Sold price : £124000
Would you recommend ? : No
Postcode : LS28
22 Nov 2014
People found this helpful1
APPALLING SERVICE We used Hunters in Pudsey to sell our property. During our dealings with them the levels of service were appalling. Mismanagement and total lack of communication resulted in us attending the office to try and resolve the issue. while at the office we were shown on their... Read Full Review
What agent could do to change your mind?
They could have tried apologising in the first instance, rather than first ignoring it, and then apologising for us having reading it, as it was intended for us, as if it was fully okay for them to write insulting language about their customers as long as they didn\'t show them? since then they could have some regard to what customer service is and tried to resolve the matter, instead of trying to bully us.
Comments on Agent Fees
They refused to even try and achieve the minimum value they set for the house, and they expect a full fee,knowing that that left their customers in a bad position. demanding interest, without providing details, and while the matter is being reviewed by the the Property Ombudsmen, instead of waiting for the complaints process to finish. disgusting as we are not refusing to pay, so are not in default, merely not paying until we know the outcome of the complaint they failed to deal with themselves?
Comments (0)APPALLING SERVICE
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Dylan Llewellyn said about Hunters Estate Agents
Services : Sales( As a Vendor )Date: 22nd Nov 2014
APPALLING SERVICE
We used Hunters in Pudsey to sell our property. During our dealings with them the levels of service were appalling. Mismanagement and total lack of communication resulted in us attending the office to try and resolve the issue.
while at the office we were shown on their system an internal memorandum made after my had called to discuss and offer on our property with them. In this note, the member of staff at hunters had used insulting language towards my wife.
We were shown this due to the manager not having read the note prior to our arranged meeting. since this insult, hunters have attempted to deny any wrongdoing, and are still demanding their full fee.
This is despite their own managing director Glynis Frew admitting the insult, but being unwilling to take action. and a initial ruling from the ombudsmen in our favour. After this ruling the Ombudsmen demanded they make a goodwill gesture, which they promptly did, which was they demanded the full price and are now demanding interest?
i have since this ruling also asked on what specific date they are intending to try and charge interest, to which they have continually refused to reply.
So whatever you do, do not use this service, the service is not just bad it is disgusting. I have never dealt with a more rude and obstructive organisation. and they have no concern for what service they provide once you have signed an agreement, as once signed they then see themselves as having a legal right to be paid regardless of anything they do or you say.
AVOID AT ALL COSTS!
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I had appointment to view a ...
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1 Star Review
By : 'E'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : LS1
28 Jul 2014
People found this helpful1
I had appointment to view a flat, this was at 1600. The staff called me at 1540 to confirm the appointment but she insisted that it was at 1745. So I had to cancel another appointment I had at 1800 because I was more interested in this flat. I arrived at 1740 and waited until 1805 but no one... Read Full Review
Comments (0)I had appointment to view a flat, this was at 1600. The staff called me at 1540 to confirm the appointment but she insisted that it was at 1745. So I had to cancel another appointment I had at 1800 because I was more interested in this flat. I arrived at 1740 and waited until 1805 but no one showed!!!!
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E Abasher said about Hunters Estate Agents
Services : Letting( As a Tenant )Date: 27th Jul 2014
I had appointment to view a flat, this was at 1600. The staff called me at 1540 to confirm the appointment but she insisted that it was at 1745. So I had to cancel another appointment I had at 1800 because I was more interested in this flat. I arrived at 1740 and waited until 1805 but no one showed!!!!
So I called the office and informed them, they tried to contact her but they didn't get a response. They said they will try again and called me back. I waited until 1830 but again no sign of anyone neither the office called me back!!! They never did again.
I tried to contact the staff by email to understand what happened as I thought maybe it was unforeseen circumstances that led to this. She replied to this!!! I think any civilized decent person would have had replied and apologized for wasting my time!! I think this the least I deserve!!!
I am sure I will never deal not I will recommend in one to deal with this agency in the future.
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