Holden Heal

I very rarely bother to write reviews but having dealt with so many dodgy, greedy, unlawful and downright horrible estate agents in my time (mainly in London) I thought it only fair to comment when an estate agency actually surprises me. Holden Heal have been a pleasure to deal with throughout our ... Read Full Review

Whoever said estate agents were frightful people, clearly haven't dealt with Amanda Smith and her team at Holden Heal. They were professional, friendly, kept me updated, chased solicitors and supported me through selling my house..... whilst also feeding me biscuits each time I went into the ... Read Full Review

If only you could give 0 stars The service from this company was absolutely shocking, staff training on how to be polite would be advisable (then again the company owner was the rudest person I've ever spoken to) This company will try and take every penny they can, we moved out a few ... Read Full Review

This is my first time writing a review as it's not something I take lightly. I'm writing this as my tenancy was handled in the most horrendous ways. So I decided to use this agent when I first moved to the UK from Ireland. They initially seemed friendly but when I ran into issues within ... Read Full Review

I have just ended a conversation with a very unpleasant member of the team at Frome. My daughter had placed a £200 deposit to try and hold a property for her and her partner. She did this in good faith . Her partner has not completed the forms required, so I asked the agent if they would kindly ... Read Full Review

I have dealt with Holden heal over many years now. Personally for myself and recently 2 of my children. Amanda knew what type of property would be suitable for myself and has been very helpful in making the process smooth and the least stressful. Debbie Holden has been fair with any deposit issues ... Read Full Review

Amanda and her team had looked after our property whilst it was let out so when we decided to sell we placed it in their hands. Thank goodness we did as the service we have received has been tremendous (despite a buyer who was somewhat demanding). Amanda in particular went above and beyond the call ... Read Full Review

Holden Heal, Frome, has been my letting agent since 1997. As I do not live in England, I have depended solelyon them to deal with renting out my property, fixing anything that breaks, filing insurance claims and a myriad of other jobs. They have done this efficiently and with a helpful and ... Read Full Review

What fantastic support I have received throughout the whole process of selling my property. You made it all seem very easy for me. I would use them again without hesitation. They went beyond the call of duty ! Mrs ... Read Full Review

Holden Heal is the only Estate agent I would use in Frome. I have just sold my property portfolio with Holden Heal and the service was excellent from start to finish, with Debbie, Amanda and the team. Debbie even arranged some tree surgery with a neighbouring house that had a tree overhanging my ... Read Full Review

i am not somebody who likes complaining but for the sake of future tenants using this agency I would like to at least warn future tenants to be very mindful of your tennant rights. I experienced these unprofessional people who run the agency as being unethical in their approach and did things in a ... Read Full Review

Firstly, I wouldn't give them a single start but you have to. Secondly, Do not go near these people. I have never known a company so disrespectful, rude and unprofessional. Diabolical attitude, unresponsive and unhelpful. Nothing gets done when you ask, they don't respond unless you keep on and ... Read Full Review