Hudson Moody Wass

Terrible, slow service. Failed to sort repairs within a reasonable time. I have detailed some of the many issues we had below. Under Hudson Moody Wass's own contract it states that emergency repairs will be attended to within 48 hours. The boiler broke during winter and they didn't even ... Read Full Review

I just called up to find out what properties they had to buy and was told they did not have anything available and the phone was hung up. I'm not sure if they are interested in selling, but it is not the way I would consider approaching a potential customer. Being an active investor and having ... Read Full Review

Hudson Moody Wass have provided me with excellent customer service and property response over the last 18 months. The have an extremely convenient area on their site to report property issues at ease and always respond within 24 hours. Over the last year I have had a variety of small property ... Read Full Review

Worst agency by far, STAY AWAY! They are just impossible to deal with, very very very dodgy people!!! Exeptionally rude (you'd think they get trained for that or don't hire agents with good manners), worst system of operation, as other people have reported here, not efficient at all and don't ... Read Full Review

The service I received from Hudson Moody Wass both as a landlord and in trying to sell my house was appalling. They failed to keep me udpated about the condition of my house, failed to undertake necessary repairs, failed to respond to the tenants requests, and used sub-standard contractors whose ... Read Full Review

We paid our rent on time each month for over 3 years and now that we have moved out they are claiming we paid late a number of times and saying we owe them in the region of 400 pounds charging 25 pounds + VAT for letters that were not sent, even checking my bank records and proving that the rent ... Read Full Review

I am appalled with the service I have received from Hudson Moody Wass. The flat I moved in to was not cleaned, there were bin bags left on the balcony, broken furnitures in the rooms and most of the light fittings left hanging from the ceiling. Having reported this we had to wait a week for ... Read Full Review

I have been 18 months with this agency and it is the best one I have dealt with, so far. Everyone has always been polite and helpful from the very beginning. All the repairs have been sorted immediately, regardless their urgency. Also logging issues through the website is a very clever idea as you ... Read Full Review

I have been a tenant through this agent for nearly two years. They offer an excellent service and if there is ever a problem it is fixed within 24 hours if not on the day. The staff are always friendly and ... Read Full Review

Never had an issue with them as an agent and any issues with the property have been handled very efficiently and effectively. would recommend them to ... Read Full Review

Can't be trusted. I went to a viewing on an apartment who was supposed to be available from the 13th of September. But when I arrived at the viewing I was told that I could not move in before the 17th of September. He said they had to make sure that the apartment was clean an that all electronics ... Read Full Review

Hudson Moody Wass are a terrible letting agent. They are slow to respond to repeated issues with a property and have no issues in lying to you. The owner of the company is unprofessional and egotistical. He shows little feeling towards his tenants. ... Read Full Review

I am very satisfied with the service that I receive from Hudson Moody. I have been letting out my properties for the past 4 years. They are reliable and efficient and have not let me down. Payments are also always made on time and they are always ready to help and advise ijf necessary. I would ... Read Full Review

Absolutely the worst letting agents - ever! Totally unresponsive to complaints and legitimate requests. Do not follow up on standard repairs that need to be done. Kristian in particular is arrogant, rude and quite incompentent at his job. If you want to let a flat DO NOT work with this ... Read Full Review

At the time of first moving in, Hudson Moody Wass let the previous tenant stay longer than agreed which caused me to have no where to go with all of my belongings. I had to store everything, re arrange my moving truck, and stay in a hotel for 2 days. They claimed this was 'not their fault'. The ... Read Full Review

I have used Hudson Moody Wass for over 8 years and have always found them to be first class, they look after 8 properties for me and I have never had a gap in lettings of more the a couple of weeks, if tenants ever have problems they are dealt efficiently and without fuss. Would not hesitate to ... Read Full Review

They have been renting out an aprtment of mine in the city centre and I've always had a good service, would ... Read Full Review

Just moved out after 6 months the questionnaire they sent me to fill in prompted me to do this. They were great agents and have only moved out as in moving to Manchester. I have rented through 2 other agents in Leeds and these guys wer by far the best. Always dealt with issues , kept me informed ... Read Full Review

Electric points have not worked in the past one year. Despite the Frequent calls and requests, there has been no response at all. Note sure why these agents have no regulatory body to check ... Read Full Review

During my time living in the property i came to realise that Hudson Moody couldn't care less about the state that my house mate and I were living in. Upon first arriving at the property we were assured that a deep clean would be conducted and that the place would be in good shape by the time we ... Read Full Review