At the heart of everything we do is really good customer service. Things like reliability, transparency, and friendliness infuse every interaction you’ll have with us. It’s the little things that matter… We’ll phone when we say, respect your time, and serve really good coffee when you pop in for a chat. We don’t give inflated valuations to secure your business, and we make it easy for buyers to view properties. In short, we’ll be hands on and bend over backwards to do whatever we can to accommodate requests – so that buying or selling a home becomes fun. We’ve been doing property for a very long time. Hern & Crabtree originally opened over 160 years ago. This makes us the most established agent in the region – a fact of which we’re very proud. But it’s not just our rich heritage that gets people talking. We’re an award-winning agency too. At this year’s Cardiff Life Awards, the judges said we are, “easily regarded as one of the strongest Estate Agents in Cardiff.” Talking of credentials… We choose to be members of the National Association of Estate Agents, The Association of Residential Lettings Agents, and The Property Ombudsman scheme. We hope that reassures you of our professionalism and our desire to serve you well. So if attention to detail, extensive local knowledge, and fair valuations are important to you, then you’d better pop in for a cuppa! With four local branches across the city and a brand new homes showroom, we’re on your doorstep and ready to help you get moving.