The UK's Largest Customer Review Website for the Property Industry
Leicester, LE1
1.2/5, 12 Reviews
0% Recommended
100% letting valuation accuracy
50% letting fee satisfaction
This company is no longer in business.
No Description Found
Latest Reviews
Disgruntled Tenant
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 50.00% | £495 | £795 |
Address
Harrison Murray
7-9 Halford Street, Leicester, Leicestershire
LE1 1JA
0116 2537722
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Harrison Murray Branches (View All 31)
Well what can I say!! An ...
Share On : 
2 Star Review
By : 'STEVE'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : LE67
16 Mar 2020
People found this helpful1
Well what can I say!! An absolute joke!!! I have just enquired about a property they are advertising for sale, and the possibility to view. Because I didn't want to share my personal details with a voice on the end of the phone I was told I can't view the said property!! I have never ... Read Full Review
Comments (0)Was this helpful?:
I have used HM lettings for a ...
Share On :
1 Star Review
By : 'Mike'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LE3
16 Feb 2020
People found this helpful0
I have used HM lettings for a while but found them to be unsatisfactory. I get the impression that though this is my property the agency is more concerned about two things a] the concerns of the tenant are paramount. b] keeping the tenant in so that they can get their percentage. After making the ... Read Full Review
Comments (0)Was this helpful?:
Awful! Arranged for a ...
Share On :
1 Star Review
By : 'farrah'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : LE1
29 Aug 2019
People found this helpful0
Awful! Arranged for a viewing, no followup text for confirmation. tried calling but no one picks the phone up, A few days later, found that the property has been let. No contact from them to cancel the... Read Full Review
Comments (0)Was this helpful?:
Poor ...
Share On :
1 Star Review
By : 'Kumar'
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : No
Postcode : LE18
19 Jun 2019
People found this helpful0
I used HM to be the letting agent. The initial contact was very good. The letting manager came promptly and put the house on the market promptly. However, thereafter the response was poor. They claimed a tenant was interested and would take it on if I could get some work done. I agreed but had no... Read Full Review
Comments on Agent Fees
The quoted fee was fine, but is only meaningful if the work is done to satisfaction.
Comments (0)Was this helpful?:
I am 32 year old, employed ...
Share On :
1 Star Review
By : 'Disgruntled'
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : No
Postcode : LE3
24 Nov 2015
People found this helpful10
I am 32 year old, employed woman, living on my own and had taken the property on for 6 months pending the purchase of my own house. Lets put it this way, if I ran my department like this I would have lost my job 100 times over - the worst letting agent I have ever had the displeasure of dealing... Read Full Review
What agent could do to change your mind?
Remove themselves from the letting market entirely pending a complete shake up of their staff and service levels - a new maintenance department ( i'm not sure if this is outsourced but they are horrendous) and perhaps an education on how to treat their clients?
Comments (0)Was this helpful?:
Harrison Murray is a joke. ...
Share On :
1 Star Review
By : 'Darth'
Services : Letting( As a Tenant )
Rent PCM : £495
Would you recommend ? : No
Postcode : LE18
1 Oct 2015
People found this helpful6
Harrison Murray is a joke. When we first rented our property last year, they said that the place was cleaned. Particularly the stove. That was false, the stove was caked with grim and grease. We ended up purchasing an oven of our own, because we refused to use that nasty thing they left us. Not to... Read Full Review
What agent could do to change your mind?
Answer their phones, hire competent staff and competent builders, and get repairs done quickly and properly when tenants need them. Communicate with your builders and inspectors, and stop giving people the run around.
Comments (0)Was this helpful?:
This agency is an absolute ...
Share On :
1 Star Review
By : 'Sietse'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : LE9
23 Jun 2015
People found this helpful4
This agency is an absolute joke! Customer service is non-existent and I would advise people to stay away from them as far as possible. Unfortunately I only found this website after signing the contract with them. If I would have seen the reviews on this website prior to signing the contract I would ... Read Full Review
Comments (0)Was this helpful?:
I was a tenant with them ...
Share On :
1 Star Review
By : 'Manuela'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : No
Postcode : LE2
8 Jun 2014
People found this helpful0
I was a tenant with them until March 2014 and when I left the property they tried to make me pay for a bunch of structural problems. I had to dispute the issue with TDS, which I won but they still refuse to return the deposit, leaving me no option than take further legal... Read Full Review
Comments (0)Was this helpful?:
Using Harrison Murray ...
Share On :
1 Star Review
By : 'leicesterfan'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LE3
29 Apr 2014
People found this helpful3
Using Harrison Murray Lettings to "manage" the letting of my house has been the most miserable, tiring and worst customer experience of my life. The level of incompetency from start to finish with these people is astounding. The entire letting was mismanaged from the offset with incorrect ... Read Full Review
Comments (0)Was this helpful?:
We were renting a property ...
Share On :
2 Star Review
By : 'JJ'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PE14
19 Aug 2013
People found this helpful2
We were renting a property for two and a half years and had never been late paying once. We were told out of the blue by our landlord that he may have to sell the property and that he wanted agents too come in and value the place. He said he would let us know ASAP if he decided too go ahead with... Read Full Review
What agent could do to change your mind?
We all understand a contract. But as a tenant that has paid rent on time without fail and maintained the property too a good standard they could have had the decency to let us out of the last two weeks of notice. They were quick enough with the excuses for cheating us out of a whole weeks notice. I wouldn\'t deal with this company. This is our lives they are messing with.
Comments (0)Was this helpful?:
Harrison Murray have no idea ...
Share On :
1 Star Review
By : 'Very'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : NN1
20 Mar 2013
People found this helpful2
Harrison Murray have no idea of the concept of service let alone the ability to deliver it. They say they fully checked the tenant but he turned out to be self employed and only paid the rent on time ONCE in six months. They allowed him to pay by debit/credit card and the funds were never received ... Read Full Review
Comments (0)Was this helpful?:
I would never recomend this ...
Share On :
1 Star Review
By : 'Dissapointed'
Services : Letting( As a Tenant )
Would you recommend ? : No
24 Mar 2012
People found this helpful8
I would never recomend this agency to anyone. There are never there when you need them and always behind your feet when they need something from you. They were talking to me one things in person and writing completely the opposite! I am so dissapointed and I am hoping that I will never cross... Read Full Review
Comments (0)Was this helpful?:
1 - 12 of 12 items
No Staff Registered
NaN - NaN of items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
