sition of trust amongst a sea of corporate agencies; our independence and accessibility a welcome change of pace from our often inflexible competitors. West End Office 2014 sees us launch our West End office, under the directorship of Richard Douglas and Alex Bourne, covering Prime Central London including Marylebone, Mayfair and Knightsbridge. This will allow us to take advantage of the natural synergy and migration of both international and domestic clients between these two offices. Peace Of Mind As members of the National Association of Estate Agents, Association of Residential Letting Agents and The Property Ombudsman, we operate to the highest of industry standards. This ensures that every client receives a highly professional service. Personal Service We are genuinely passionate and enthusiastic for every instruction we undertake; with the Directors of Hanover Residential being available and active in the entire process. Our belief is that our availability and involvement is the key to our success. Having identified the need for a different approach to Estate Agency, we are proud of our growth; growth fuelled by our customer’s satisfaction, our professionalism and our attention to detail.