By : 'Tracy' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : SE21
26 Nov 2020
People found this helpful3
We placed our mother's house with Hamptons and it was a huge mistake. The agent, Mel Carter, valued our house too highly. It took nearly 3 weeks from signing our contract to be placed on line. We were threatened with taking the house off the market (it hadn't even been advertised) if ... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 26th Nov 2020
We placed our mother's house with Hamptons and it was a huge mistake. The agent, Mel Carter, valued our house too highly. It took nearly 3 weeks from signing our contract to be placed on line. We were threatened with taking the house off the market (it hadn't even been advertised) if we didn't get an EPC. The advert was eventually placed on line and we were not happy with the description. We were not asked for approval of the advert so we could provide feedback. We called for an update and someone else in the East Dulwich office basically told us the house was over valued. Seven weeks later, we are still not happy with the advert. Mel Carter could not handle assertive people and accused my husband, myself and our 19 year old daughter of being aggressive. Mel Carter almost broke down when we gave feedback, not in an aggressive way, just calmly assertive. She told us that photos and a floorplan sell a house! Our fees were over £36,000, we expect a bit more for our money but apparently we are not allowed to give feedback! The area manager agrees that the service we had was not good enough but only offered to provide us with a different agent. We have declined and now have moved our business to another estate agent. I have never come across this before and all I can say is STAY AWAY from Hamptons. They are absolutely appalling and do not provide any type of service. We have wasted 7 weeks and lost 2 fantastic houses to buy in the process
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Harriet has been helpful, ...
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Harriet
By : 'HH' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SE24
29 Aug 2017
People found this helpful0
Harriet has been helpful, courteous and professional throughout the letting experience. We would definitely use her and Hamptons again for letting or... Read Full Review
Services : Letting( As a Owner )Date: 28th Aug 2017
Harriet has been helpful, courteous and professional throughout the letting experience. We would definitely use her and Hamptons again for letting or sales.
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Both Harriet and Alan were ...
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Harriet
Alan
By : 'Jacqueline' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : SE27
20 Oct 2016
People found this helpful1
Both Harriet and Alan were very helpful in our search for a temporary home. They were honest in what they could find for us in the limited time we had to play with and efficient. Hopefully we won't be in a similar position again (had to move due to a house fire) but I would use them again if the... Read Full Review
Services : Letting( As a Tenant )Date: 19th Oct 2016
Both Harriet and Alan were very helpful in our search for a temporary home. They were honest in what they could find for us in the limited time we had to play with and efficient. Hopefully we won't be in a similar position again (had to move due to a house fire) but I would use them again if the situation arose.
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We met Alan last year when he ...
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Alan
Harriet
By : 'Mounzer' Services : Letting( As a Tenant ) Rent PCM : £3950 Would you recommend ? : Yes Postcode : SE22
15 Sept 2016
People found this helpful0
We met Alan last year when he showed us few properties in East Dulwich, he kept following up with us for almost a year and sending us new properties for rent, then he showed us few new ones when we decided finally to rent a house in this area, he was very honest with us, he understood exactly what... Read Full Review
Mounzer and Sara said about Hamptons International
Services : Letting( As a Tenant )Date: 14th Sep 2016
We met Alan last year when he showed us few properties in East Dulwich, he kept following up with us for almost a year and sending us new properties for rent, then he showed us few new ones when we decided finally to rent a house in this area, he was very honest with us, he understood exactly what we were looking for and he didn't west our time in showing us what we don't need, finally we decided to rent the first house that Alan showed us in Therapia Road. Latter on, Alan and Harriet followed up with us on daily basis till we finalized the paperwork in a very professional and helpful way. We had a very good experience with both of them and we highly recommend Hamptons for every one who need professional trustworthy agent, we will be using them again in the future.
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Dear Hamptons,
I wanted to ...
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5 Star Review
Alan
Harriet
By : 'Matt' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : N
29 Aug 2016
People found this helpful0
Dear Hamptons,
I wanted to write this review to thank Alan and Harriet for their professional, sincere and efficient service in securing a family to rent out home in West Dulwich.
Having worked with many estate agents through the years, I was very impressed by the work ethic and sincerity in... Read Full Review
Services : Letting( As a Owner )Date: 28th Aug 2016
Dear Hamptons, I wanted to write this review to thank Alan and Harriet for their professional, sincere and efficient service in securing a family to rent out home in West Dulwich. Having worked with many estate agents through the years, I was very impressed by the work ethic and sincerity in dealing with the move appreciate we too as owners we moving abroad and had a lot of paperwork to deal with. The tenants secured by Alan and Harriet have proven to be excellent and we are extremely happy with service overall and will certainly recommend the team in Red Post Hill to friends and family. Well done to you once again and many thanks!!! Keep up the great work! Kind regards Matt
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Alan and Harriet were ...
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Alan
Harriet
By : 'Half' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SE24
8 Apr 2016
People found this helpful1
Alan and Harriet were extremely professional, thorough and supportive in helping us let our house on Half Moon Lane. We live abroad and it was very reassuring to know they were there taking care of things for... Read Full Review
Half Moon Lane house said about Hamptons International
Services : Letting( As a Owner )Date: 7th Apr 2016
Alan and Harriet were extremely professional, thorough and supportive in helping us let our house on Half Moon Lane. We live abroad and it was very reassuring to know they were there taking care of things for us.
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My wife and I were looking ...
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Alan
Harriet
By : 'Tony' Services : Letting( As a Tenant ) Rent PCM : £1850 Would you recommend ? : Yes Postcode : SE21
2 Dec 2015
People found this helpful1
My wife and I were looking for comfortable rental accommodation near to the downsize house we were buying in Dulwich. We had already lost two fairly suitable properties because of delays with the exchange of contracts on our old house. Alan Van came up with an ideal property, a maisonette with two... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Dec 2015
My wife and I were looking for comfortable rental accommodation near to the downsize house we were buying in Dulwich. We had already lost two fairly suitable properties because of delays with the exchange of contracts on our old house. Alan Van came up with an ideal property, a maisonette with two bedrooms and a small room suitable for an office, and most importantly, a lock-up garage to store our overflow possessions such as garden furniture, tools etc. Mr Van kept the property for us until we were finally able to exchange contracts and make a commitment on the maisonette, for one year. Mr Van and Ms Francis did an excellent job for us and we are thus far pleased with the maisonette, which is only a few hundred yards from our new house, which will be renovated over the coming months.
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Very professional and ...
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Alan
Harriet
By : 'PT' Services : Letting( As a Owner ) Rent PCM : £5800 Would you recommend ? : Yes Postcode : SE21
20 Jul 2015
People found this helpful1
Very professional and diligent service resulted in us getting a tenant very quickly at the price range we were looking... Read Full Review
Services : Letting( As a Owner )Date: 19th Jul 2015
Very professional and diligent service resulted in us getting a tenant very quickly at the price range we were looking at.
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