The UK's Largest Customer Review Website for the Property Industry
Glasgow, G3
1.4/5, 107 Reviews
13% Recommended
0% sales valuation accuracy
50% letting valuation accuracy
0% sales fee satisfaction
33% letting fee satisfaction
No Description Found
Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £28,000 | £190,000 |
| Lettings | 50% | 33% | £265 | £1,400 |
Address
Hacking & Paterson
1 Newton Terrace
Charing Cross, Glasgow, City of Glasgow
G3 7PL
0141 248 5693
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
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Latest Properties
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Hacking & Paterson Branches (View All 2)
If i could give a -10 then i ...
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1 Star Review
Alastair
By : 'Mark'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PA4
28 Apr 2020
People found this helpful8
If i could give a -10 then i would, worst company i have dealt with in all my life. I'm a tenant and called them to find out when a contractor would be out. We are in lockdown and we all have no tvs working as we have no signal. Alistair should not be in a customer service role, very abrupt... Read Full Review
Comments (1)
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Mark said about Hacking & Paterson
Services : Letting( As a Tenant )Date: 27th Apr 2020
If i could give a -10 then i would, worst company i have dealt with in all my life. I'm a tenant and called them to find out when a contractor would be out. We are in lockdown and we all have no tvs working as we have no signal. Alistair should not be in a customer service role, very abrupt and unhelpful. It felt like he could not be bothered.
The UK's Largest Customer Review Website for the Property Industry
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would be interested in meeting with you to discuss the problem you had/are experiencing with...
If I could give zero stars I ...
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1 Star Review
By : 'Suz'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G20
16 Apr 2020
People found this helpful14
If I could give zero stars I would. They sent someone round 3 weeks into lock down to wipe our stair banister with a dirty cloth. After 3 weeks it's a bit late, never mind we did not give permission and it's not essential so they are breaking the law. They make up things, contract... Read Full Review
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Suz Walton said about Hacking & Paterson
Services : Letting( Property Management )Date: 15th Apr 2020
If I could give zero stars I would. They sent someone round 3 weeks into lock down to wipe our stair banister with a dirty cloth. After 3 weeks it's a bit late, never mind we did not give permission and it's not essential so they are breaking the law. They make up things, contract people without our permission. Apparantly we've had squirrel management services. I think this refers to them and their financial practises not anything to do with wildlife! Dreadful company do not use!!
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Very disappointed in ...
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1 Star Review
By : 'BDempsey'
Services : Property Management
Would you recommend ? : No
Postcode : ML6
15 Apr 2020
People found this helpful1
Very disappointed in H&P as they felt the need to have the ground's team out during lockdown! Cutting the grass is not essential work especially as they had no ppe and spent six hours in our street which normally takes two hours. Absolute... Read Full Review
Comments (0)Very disappointed in H&P as they felt the need to have the ground's team out during lockdown!
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BDempsey said about Hacking & Paterson
Services : Property Management( )Date: 14th Apr 2020
Very disappointed in H&P as they felt the need to have the ground's team out during lockdown!
Cutting the grass is not essential work especially as they had no ppe and spent six hours in our street which normally takes two hours.
Absolute disgrace!
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Very disappointed in ...
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1 Star Review
By : 'BDempsey'
Services : Property Management
Would you recommend ? : No
Postcode : ML6
15 Apr 2020
People found this helpful1
Very disappointed in H&P as they felt the need to have the ground's team out during lockdown! Cutting the grass is not essential work especially as they had no ppe and spent six hours in our street which normally takes two hours. Absolute... Read Full Review
Comments (0)Very disappointed in H&P as they felt the need to have the ground's team out during lockdown!
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BDempsey said about Hacking & Paterson
Services : Property Management( )Date: 14th Apr 2020
Very disappointed in H&P as they felt the need to have the ground's team out during lockdown!
Cutting the grass is not essential work especially as they had no ppe and spent six hours in our street which normally takes two hours.
Absolute disgrace!
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VERY POOR CUSTOMER SERVICE. ...
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1 Star Review
By : 'Peter'
Services : Property Management
Would you recommend ? : No
Postcode : G3
14 Mar 2020
People found this helpful13
VERY POOR CUSTOMER SERVICE. Having dealt with H&P for a number of years if you have a choice I would strongly recommend that you go elsewhere. Their customer service and attitude is absolutely appalling. I recently had a drip coming through the ceiling in my flat, a small 5mm crack. ... Read Full Review
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Peter Ferguson Collier said about Hacking & Paterson
Services : Property Management( )Date: 14th Mar 2020
VERY POOR CUSTOMER SERVICE. Having dealt with H&P for a number of years if you have a choice I would strongly recommend that you go elsewhere. Their customer service and attitude is absolutely appalling. I recently had a drip coming through the ceiling in my flat, a small 5mm crack. H&P instructed their chosen contractor to attend. The contractor turned up with no key to the loft, duly cut the padlock and entered the loft with no contact with myself. First I knew they had been was when the knocked the door to say they were finished. When informed there was now a hole (5 inch) in my ceiling they said they must have disturbed the ceiling when they were in the loft. They then without authority put a bigger hole in the ceiling ( baseball size ) and stapled a plastic bag to my ceiling and coving. I then contacted H&P to get help in having this rectified. The property manager didn't want anything to do with it. Stated that this was a temp repair and the ceiling damage was nothing at all to do with H&P. Even though their chosen contractor damaged the ceiling. The property manager was arrogant, cheeky and bullied me on the phone - I do not wish to deal with them again. I have sent in a formal complaint and await a response. I was left to then contact the contractor myself and to their credit they accepted fully that they had damaged the ceiling and were not surprised at H&P. They turned up 3 days later and fully repaired the ceiling. A company that listened and put the customer first - very unlike H&P. All I was asking for was help from H&P and what I got was cheek and intimidation from their property manager. I do not normally complain and don't write this review lightly. Please be aware and if possible I would go elsewhere and avoid H&P very poor treatment of their customers.
The UK's Largest Customer Review Website for the Property Industry
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would like to meet with you and discuss the problems you are having with H&P. I can e...
One star each for Compliance, ...
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1 Star Review
By : 'Paul'
Services : Property Management
Would you recommend ? : No
Postcode : PA4
6 Feb 2020
People found this helpful25
One star each for Compliance, Integrity, Ability, Transparency and Ethics. That’s the only way this company could ever get 5 stars. The most devious, dishonest and unethical company I have ever come across. In a telephone call Hacking and Paterson (HPMS) advised they would update... Read Full Review
Attached Files
Comments (1)One star each for Compliance, Integrity, Ability, Transparency and Ethics. That’s the only way this company could ever get 5 stars. The most devious, dishonest and unethical company I have ever come across.
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Paul Burgess said about Hacking & Paterson
Services : Property Management( )Date: 6th Feb 2020
One star each for Compliance, Integrity, Ability, Transparency and Ethics. That’s the only way this company could ever get 5 stars. The most devious, dishonest and unethical company I have ever come across.
In a telephone call Hacking and Paterson (HPMS) advised they would update the block buildings insurance policy under which my property was insured to reflect my property would remain vacant until sold. Five months later when my property was flooded the insurance company rejected my claim as Hacking and Paterson hadn’t bothered to inform them which as policy holder only they could.
Using the General Data Protection Regulations (GDPR) to obtain a copy of the telephone call I was twice refused a copy (illegal), misled as to the reason the insurance was rejected, issued with a partial transcript which turned out to be misleading in any case, on multiple occasions received financial demands to release transcripts which had not been sought, advised that releasing a copy of my telephone call would be a security threat (we are talking about my personal telephone call here) but refused to elaborate further if this was a national or public security threat and finally my complaint was rejected as it was not an exact fit to their own code of conduct. Fraud never would be.
A quick recap, instead of sending me a copy of my original telephone call HPMS elected to issued 37 pages of edited transcript, 3 formal letters, 35+ emails and commission an independent report on my telephone calls from a 3rd Party even though it is highly illegal to share my Personal Data. Nothing to hide in the original telephone call then?
The Information Commissioner’s Office (ICO) took a different view and a ‘copy’ of my telephone call was eventually released to me as an MP3 file 225 days after it was first sought however instead of having a created date in the properties only a ‘Modified’ date of 12 Dec 2018 was recorded, this is 180 days after the call was made on 14th Jun 2018. Not unexpectedly 3 – 4 minutes of the call dealing with the insurance had been deleted which clears HPMS of voiding my insurance with me picking up a bill of £11,000 instead of HPMS.
The ICO found HPMS to be non-compliant with the GDPR however they explained they would only take action if they received 10 - 20 complaints. The ICO advised I may wish to consider court action to obtain the original telephone call. Just how many more people have been on the wrong end of HPMS’s negligence only to be shut down with the threat to national/public security being cited and their GDPR rights violated?
Like most people, I do not have the financial means to take HPMS to court, something they are well aware of. I have therefore set up a GoFundMe page (https://www.gofundme.com/f/exserviceman-seeking-gdpr-justice) to pay for a court petition to obtain the original telephone call. The various solicitors I have spoken with have all advised any Petition would be appealed by Hacking and Paterson so sufficient funds would be required to counter the appeal. Estimated costs are £7 – 8,000. Please support my appeal by publicising this review and donating if possible.
I have raised a complaint with the Parliamentary Ombudsman relating to the above and a further complaint to the ICO regarding the illegal sharing of my personal data with a 3rd Party.
Thank you in advance for your support.
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By : Alastair Hodgson
9 Feb 2020Change your factor to 91...
Satisfied ...
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4 Star Review
By : 'Graham'
Services : Property Management
Would you recommend ? : Yes
Postcode : ML6
20 Nov 2019
People found this helpful1
Personnally I have no negative comments to date and have always had a good rapport with both representatives Angela and Fraser. Any concerns or issues regarding repairs, maintenance and general upkeep of all grounds have been dealt with professionally. I feel I have been supported on all... Read Full Review
Comments (1)Personnally I have no negative comments to date and have always had a good rapport with both representatives Angela and Fraser.
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Graham Simpson said about Hacking & Paterson
Services : Property Management( )Date: 20th Nov 2019
Personnally I have no negative comments to date and have always had a good rapport with both representatives Angela and Fraser.
Any concerns or issues regarding repairs, maintenance and general upkeep of all grounds have been dealt with professionally. I feel I have been supported on all communications and both have been obliging and prompt in resolving any matters.
I am more than confident that they will continue to do their best and I am very satisfied with the service received.
Many Thanks
Graham
(Airdrie)
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By : Hacking and Paterson Management Services
21 Nov 2019Dear Mr Simpson Thank you for taking the time to offer a positive review of the service delivered by our firm. We truly appreciate this. We strive daily to offer an excellent Property Factoring...
Well ...
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5 Star Review
Colin
gordon
By : 'Anne'
Services : Property Management
Would you recommend ? : Yes
Postcode : G61
2 Nov 2019
People found this helpful3
I am astonished at the negative views for Hackimg and Paterson. I am Chairman of our Residents' Committee and am in very regular contact with our Property Manager, Allan MacLean. I find him hard-working, responsive and willing. He answers e-mails promptly, visits the site regularly and... Read Full Review
Comments (4)Was this helpful?:
Anne Ritchie said about Hacking & Paterson
Services : Property Management( )Date: 2nd Nov 2019
I am astonished at the negative views for Hackimg and Paterson. I am Chairman of our Residents' Committee and am in very regular contact with our Property Manager, Allan MacLean. I find him hard-working, responsive and willing. He answers e-mails promptly, visits the site regularly and attends our committee meetings.
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By : Hacking and Paterson Management Services
21 Nov 2019Dear Ms Ritchie Thank you for taking the time to offer a positive review of the service delivered by our firm. We truly appreciate this. We strive daily to offer an excellent Property...
As everyone else has said, ...
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1 Star Review
By : 'Tony'
Services : Property Management
Would you recommend ? : No
Postcode : G73
5 Sept 2019
People found this helpful8
As everyone else has said, this company are nothing but * and ** masquerading as a legitimate company. Extorting money for services not provided, no upkeep of the shared communal spaces, "fees" created for non-existent works that are never carried out. I'd move property rather... Read Full Review
Comments on Agent Fees
The fees were grossly inflated considering that no maintenance services were provided.
Comments (1)As everyone else has said, this company are nothing but * and ** masquerading as a legitimate company. Extorting money for services not provided, no upkeep of the shared communal spaces, "fees" created for non-existent works that are never carried out.
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Tony said about Hacking & Paterson
Services : Property Management( )Date: 4th Sep 2019
As everyone else has said, this company are nothing but * and ** masquerading as a legitimate company. Extorting money for services not provided, no upkeep of the shared communal spaces, "fees" created for non-existent works that are never carried out.
I'd move property rather than use these crooks as factors.
The UK's Largest Customer Review Website for the Property Industry
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with residents whose factor is H&P. I would like to meet and discuss the problems you had/are experiencing with H&P. I can be contacted at:...
Hacking & ...
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1 Star Review
By : 'Dawn'
Services : Property Management
Would you recommend ? : No
Postcode : PA1
4 Sept 2019
People found this helpful6
I totally agree with the other review. Hacking& Paterson are truly awful. The so called property manager for the development never answers emails, when you call they never know know anything. I asked them to look into a simple matter about the development about a month ago and... Read Full Review
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Dawn Dickson said about Hacking & Paterson
Services : Property Management( )Date: 3rd Sep 2019
I totally agree with the other review. Hacking& Paterson are truly awful. The so called property manager for the development never answers emails, when you call they never know know anything. I asked them to look into a simple matter about the development about a month ago and I’m still waiting for a reply. Far too expensive as they do absolutely nothing apart from cut grass.
The UK's Largest Customer Review Website for the Property Industry
By : Paul Burgess
6 Feb 2020Hi Liz, I recently found the allagents.co.uk website and have just read your review. I may have been a contributing factor to HPMS having little time to reply to clients emails. Please read my...
Wish it could be 0 stars! ...
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1 Star Review
By : 'Sarah'
Services : Property Management
Would you recommend ? : No
Postcode : G44
30 Aug 2019
People found this helpful7
Wish it could be 0 stars! Truly awful factors, constantly messing things up, sending letters with the wrong information/sending letters too late, insurance taken out with company who gives them best cut of the money, not insurance that is cheapest for us residents. My husband is a lawyer who keeps ... Read Full Review
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Sarah Byrne said about Hacking & Paterson
Services : Property Management( )Date: 29th Aug 2019
Wish it could be 0 stars! Truly awful factors, constantly messing things up, sending letters with the wrong information/sending letters too late, insurance taken out with company who gives them best cut of the money, not insurance that is cheapest for us residents. My husband is a lawyer who keeps tabs on them thankfully as they’d take the piss even more otherwise. So expensive too!
The UK's Largest Customer Review Website for the Property Industry
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would like to meet up and discuss your experience with H&P and can I just say how lucky there...
1 resident costs the others ...
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1 Star Review
By : 'Angella'
Services : Property Management
Would you recommend ? : No
Postcode : ML2
8 Aug 2019
People found this helpful4
A tree surgeon has just cut a tree in 2 minutes costing £260. The inept factors sent a letter asking for objections but the neighbours has no idea which tree. It turns out it is not the largest tree but it was annoying 1 person so we are duty bound to lay for thus? I don't think so! Inept... Read Full Review
Comments (0)A tree surgeon has just cut a tree in 2 minutes costing £260.
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Angella O\'Donnell said about Hacking & Paterson
Services : Property Management( )Date: 7th Aug 2019
A tree surgeon has just cut a tree in 2 minutes costing £260.
The inept factors sent a letter asking for objections but the neighbours has no idea which tree.
It turns out it is not the largest tree but it was annoying 1 person so we are duty bound to lay for thus? I don't think so!
Inept company taking in money.
Any other factor please feel free to contact us , sick of this company and their underhand methodology.
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Con ...
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2 Star Review
Alastair
By : 'Angry'
Services : Property Management
Sold price : £190000
Would you recommend ? : No
Postcode : KA1
23 May 2019
People found this helpful6
H&P are total con artists and should be shut down, their customer service is shocking. Anybody buying a new house should walk away if H&P are the factors its the only way this appalling company will stop trading. They want to charge me £150 to get my £100 float... Read Full Review
Comments on Agent Fees
Bad
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Angry Customer said about Hacking & Paterson
Services : Property Management( )Date: 22nd May 2019
H&P are total con artists and should be shut down, their customer service is shocking. Anybody buying a new house should walk away if H&P are the factors its the only way this appalling company will stop trading. They want to charge me £150 to get my £100 float returned. I'll see them in court!!
The UK's Largest Customer Review Website for the Property Industry
By : Jamie Elder
24 May 2019Thank you for taking the time to offer a review of the service delivered by our firm. I am disappointed to learn that our performance has fallen below your level of expectation. We take these...
Worst firm in Scotland - ...
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1 Star Review
By : 'idemandarefund'
Services : Property Management
Would you recommend ? : No
Postcode : G12
7 Apr 2019
People found this helpful13
Possibly the worst firm in Scotland. It's never nice to see someone lose their job but everyone at H&P deserves this as they are so useless, and I can't honestly see how they could be employable elsewhere one this shambles is deservedly put out of its... Read Full Review
Comments on Agent Fees
Fees are extremely high in relation to the service provided, because no service is provided at all. Don\'t fall for this scam - go elsewhere.
Comments (3)Possibly the worst firm in Scotland. It's never nice to see someone lose their job but everyone at H&P deserves this as they are so useless, and I can't honestly see how they could be employable elsewhere one this shambles is deservedly put out of its misery.
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idemandarefund said about Hacking & Paterson
Services : Property Management( )Date: 6th Apr 2019
Possibly the worst firm in Scotland. It's never nice to see someone lose their job but everyone at H&P deserves this as they are so useless, and I can't honestly see how they could be employable elsewhere one this shambles is deservedly put out of its misery.
We've just got rid of these monkeys as our factors after years of mismanagement. Here's how it works with H&P - they take your money, and provide no service in return. As in, they literally do nothing. It's a scam. Our new factors have remedied a backlog of about 2 years of work in the 3 months since they were appointed - such a huge change from the H&P days.
Andrew Harvey is a particularly useless individual. Given a simple list of tasks to follow on your behalf, he fails to deliver, time and again. Then stops maintaining the list, and loses it. So you don't even have a record of what he was supposed to be doing. It's so mindbendingly stupid, it seems like a deliberate ploy of his.
And they keep on charging you for this dross.
As almost all others have said here - AVOID!
Easily Scotland's worst firm, and thoroughly deserve to go out of business for being awful. We took our business elsewhere and are delighted - it's such a refreshing change from dealing with these scammers.
The UK's Largest Customer Review Website for the Property Industry
By : Paul Burgess
6 Feb 2020Dear, I Demand a Refund, I read your review with interest. Believe me, you got off lightly. Please read my review, No Integrity, No Ethics but Plenty of Foul Play" posted 5 Feb 2020 on the...
Robbers ...
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1 Star Review
Alan
By : 'Fergus.'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G64
22 Mar 2019
People found this helpful3
HPMS are indeed money grabbers. They do not do anything to your property unless you pay over priced companies THEY use who do sub standard work / repairs etc. Tried to recommend local trusted traders, they refused many times. We terminated HPMS and they charged for a further 3 months of insurance... Read Full Review
Comments on Agent Fees
Bad.
Comments (1)Was this helpful?:
Fergus. said about Hacking & Paterson
Services : Letting( Property Management )Date: 22nd Mar 2019
HPMS are indeed money grabbers. They do not do anything to your property unless you pay over priced companies THEY use who do sub standard work / repairs etc. Tried to recommend local trusted traders, they refused many times. We terminated HPMS and they charged for a further 3 months of insurance / management fees after termination. They also did not refund deposits without a lengthy fight, They still owe residents money nearly a year after.
The UK's Largest Customer Review Website for the Property Industry
By : Jamie Elder
27 Mar 2019Thank you for taking the time to offer a review of the service delivered by our firm. I am disappointed to learn that our performance has fallen below your level of expectation. We take these...
THIEFS ...
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1 Star Review
Colin
Gordon
By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G31/
11 Feb 2019
People found this helpful7
We deal with numerous factors at our own property and the flats we let. We sold three properties recently that were factored by Hacking and Paterson. We paid our final bills on the first two flats at Tollcross Road and were charged an extra £75 each for an "Apportionment... Read Full Review
Comments on Agent Fees
BAD
Comments (0)Was this helpful?:
Paul Robinson said about Hacking & Paterson
Services : Letting( As a Owner )Date: 11th Feb 2019
We deal with numerous factors at our own property and the flats we let. We sold three properties recently that were factored by Hacking and Paterson. We paid our final bills on the first two flats at Tollcross Road and were charged an extra £75 each for an "Apportionment fee" given no explanation what this was. The next flat at Ibrox Street sold 6 months later again after paying our final bill their APPORTIONMENT FEE this time was £150. Fortunately we have no flats that are factored by Hacking and Paterson. So to finish my farewell words are AU REVOIR YOU THIEVING SCUM
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Theives, cowboys and rip off ...
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1 Star Review
Barry
By : 'HP'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : PA4
30 Nov 2018
People found this helpful11
If I could give them zero stars, I would without hesitation. One of the worst companies I have ever had the unfortunate pleasure of dealing with. Con artists! They were the chosen factors when I moved into my development some time ago and they are the main reason I decided to sell up and get... Read Full Review
Comments on Agent Fees
Scandalous. Don’t know how they can justify their extortionate fees. Don’t know how they can live with themselves either. Theives!
Comments (1)If I could give them zero stars, I would without hesitation. One of the worst companies I have ever had the unfortunate pleasure of dealing with. Con artists!
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HP Hater said about Hacking & Paterson
Services : Letting( As a Tenant )Date: 30th Nov 2018
If I could give them zero stars, I would without hesitation. One of the worst companies I have ever had the unfortunate pleasure of dealing with. Con artists!
They were the chosen factors when I moved into my development some time ago and they are the main reason I decided to sell up and get away. I'm gutted about selling my beautiful flat but I'm now in a nice new house and don't have to worry about pissing my money against wall with this lot. I can now put 'MY' hard earned cash into my own property and surroundings and change a lightbulb for free. They are total cowboys and rip off merchants!
When I first moved into my property I was assured that the monthly bills would be approximately £50 per month.......very good, didn't last long. Quickly escalated over the coming months to over £300 per quarter and the most being over £500. Tried to scam the whole development for over £100,00 also, by this point I had had enough of them.
They provide a mediocre to non existent service, take days/weeks to get anything done and then charge a fortune for the privilege with very little or no communication.
If this company provide you with your factoring services, get shot of them pronto as they'll bankrupt you otherwise. Never resented any company so much in my entire life.
Since moving, I feel a big Hacking and Paterson weight off my shoulders. Good bye and GOOD RIDDANCE!!!!
The UK's Largest Customer Review Website for the Property Industry
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would be interested in meeting with you to discuss your history with H&P. I can be contacted...
DISFRACEFUL SCAM ...
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1 Star Review
By : 'UNLAWFUL'
Services : Property Management
Would you recommend ? : No
Postcode : ML6
14 Sept 2018
People found this helpful7
These people are supposed to deliver a service for the payments we make but after living in the same estate for the last 4 years I have yet to see it. Just moved toa new house in the same estate and low and behold there are more charges for work that they have clearly not done. Absolute... Read Full Review
Comments on Agent Fees
Rediculous is an understatement
Comments (1)Was this helpful?:
UNLAWFUL said about Hacking & Paterson
Services : Property Management( )Date: 13th Sep 2018
These people are supposed to deliver a service for the payments we make but after living in the same estate for the last 4 years I have yet to see it. Just moved toa new house in the same estate and low and behold there are more charges for work that they have clearly not done. Absolute disgrace
The UK's Largest Customer Review Website for the Property Industry
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would like to meet with you and hear your story. I can be contacted at:...
Shocking ...
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1 Star Review
By : 'G41'
Services : Property Management
Would you recommend ? : No
Postcode : G41
24 Aug 2018
People found this helpful11
Disgraceful. Bought property in January, received a quarterly bill in May for £850, followed by £700 âprivate repairâ bill in July for an external broken pipe which apparently not part of communal maintenance fees. Forced their own contractor on me by sending them round uninvited with their... Read Full Review
Comments (1)Was this helpful?:
G41 said about Hacking & Paterson
Services : Property Management( )Date: 23rd Aug 2018
Disgraceful. Bought property in January, received a quarterly bill in May for £850, followed by £700 âprivate repairâ bill in July for an external broken pipe which apparently not part of communal maintenance fees. Forced their own contractor on me by sending them round uninvited with their quote for the work. Then a further £550 quarterly bill in August therefore a total of over £2000 in space of 3 months. They don't seek the owners permission before incurring costs on our behalf. Avoid like the plague.
The UK's Largest Customer Review Website for the Property Industry
By : Barrie Reid
21 Oct 2021I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would like to meet with you and hear your experiences with H&P. I can be contacted at:...
Scam ...
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1 Star Review
By : 'Mike'
Services : Property Management
Would you recommend ? : No
Postcode : G42
16 Jul 2018
People found this helpful12
Do not employ these incompetent clowns otherwise you will be ripped off and never get rid of them. They truly deserve to be called Factor which is a dirty word in Scottish property management. Indeed they know all the dirty tricks since 1922 and will readily use that against you if they don't... Read Full Review
Comments (1)Was this helpful?:
Mike Rudd said about Hacking & Paterson
Services : Property Management( )Date: 15th Jul 2018
Do not employ these incompetent clowns otherwise you will be ripped off and never get rid of them. They truly deserve to be called Factor which is a dirty word in Scottish property management. Indeed they know all the dirty tricks since 1922 and will readily use that against you if they don't get their fees. Expect to be charged recurring fines until you are taken to court by them for their belligerence and greed. They do not do site visits so will not inspect your premises instead provide a purely admin role. The contractors they nominate are "preferred" so are in each others pockets. They take a 25% commission on any block buildings insurance at the expense of owners. Do not expect to get your deposit back as some excuse will be given for its confiscation. In the years we had them they caused more harm by their shoddy contractors botching jobs. Lastly when you finally sack them they will go kicking and screaming: it took us six months to get free of them! You have been warned....
The UK's Largest Customer Review Website for the Property Industry
By : Rosalind Boyd
7 Aug 2018Agree. Final quarterly fees £354 instead of £250 which is bad enough. They also added on £70 to finalise our bill!. Over £400. Guess what our deposit of £250. Hardly saw any of...
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