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Glasgow, G3

1.4/5, 107 Reviews
13% Recommended

0% sales valuation accuracy

50% letting valuation accuracy

0% sales fee satisfaction

33% letting fee satisfaction

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales0.00%0%£28,000£190,000
Lettings50%33%£265£1,400
Address

Hacking & Paterson
1 Newton Terrace Charing CrossGlasgow, City of Glasgow
G3 7PL
0141 248 5693

Services offered
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  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Hacking & Paterson Branches (View All 2)
A horrific experience in ...

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1 Star Review

By : 'Sam'
Services : Letting( As a Owner )
Rent PCM : £200000
Would you recommend ? : No
Postcode : G41

22 Sept 2022
People found this helpful7

A horrific experience in every sense. But I'll keep the review short and limited to the financial side. On an invoice for £340, they have applied a late payment charge taking it to £1,300. Having tried to explain this is wholly unreasonable, they have responded by... Read Full Review

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modern day ...

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1 Star Review
UserName

Heather

By : 'Rob'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G40

5 Sept 2022
People found this helpful7

I have have been with this unethical company for a few years now. I have come to realise a few things about them, for starters they absolutely do not have their clients at heart and if in any way possible will try and unfortunately succeed in extorting their "clients" as we the bill... Read Full Review

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Ian is the rudest man and ...

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1 Star Review
UserName

Ian

By : 'Maisie'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G41

22 Jun 2022
People found this helpful6

Ian is the rudest man and most inarticulate man I have the misfortune to have to waste oxygen on, he clearly clearly has delusions of grandeur and that customers are little more than serfs. Avoid like the plague or sack them if you... Read Full Review

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Daylight ...

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1 Star Review

By : 'Kay'
Services : Property Management
Would you recommend ? : No
Postcode : ML8

27 Feb 2022
People found this helpful12

Absolutely shocking company. And they have the cheek to have the word "management" in their title. Had numerous run ins with them over the past 22 years. Latest is them carrying out work without consultation with homeowners. Property manager decided that £10 per property was... Read Full Review

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By : C ELLINGTON

9 Mar 2023

Horrendous company. No proper invoicing, random bills with no details of work carried out, can't set up direct debit, don't respond to queries unless you pester them. Billed us £200 when we...

Anyone had the charge of £5 ...

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1 Star Review

By : 'Paula'
Services : Land & New Homes
Would you recommend ? : No
Postcode : ML1

23 Nov 2021
People found this helpful17

Anyone had the charge of £5 for training H&P staff due to Scottish Government changing Code of Conduct? This can not be right. The amount of money this company will make from this is a total... Read Full Review

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By : Mrs Angry

30 Nov 2021

Absolutely agree! There is so much in how they try to justify this charge that could be viewed as being somewhat disingenuous! Many in my area are refusing to pay...

The worse service ever! No ...

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1 Star Review

By : 'Natalie'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G64

11 Nov 2021
People found this helpful14

The worse service ever! No communication, ridiculous amounts of money and no idea where the money goes as the cleaners don't even seem to clean my landing (they just lift the mats and leave), nothing seems to be covered under insurance, no one informs you of what work is to be done and no one ... Read Full Review

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If I could give 0 stars, I ...

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1 Star Review

By : 'Um'
Services : Property Management
Would you recommend ? : No
Postcode : G3

13 Aug 2021
People found this helpful11

If I could give 0 stars, I would have done so. Worst factors I have ever dealt with. AVOID AVOID AVOID buying any property that has Hacking and Paterson as... Read Full Review

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An absolute ?% sh** show of a ...

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1 Star Review
UserName

Craig

UserName

Colin

By : 'Craig'
Services : Letting( Property Management )
Rent PCM : £550
Would you recommend ? : No
Postcode : ML1

30 May 2021
People found this helpful16

An absolute ?% sh** show of a company only interested in printing bills hide behind the law when common sense should be of the... Read Full Review

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Crooked and ...

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1 Star Review

By : 'Terrence'
Services : Property Management
Would you recommend ? : No
Postcode : G3

18 May 2021
People found this helpful11

Watch out for this company. They have been factors at a property I own in Glasgow. Initially I did not receive their invoices and so they apply administration and late payment fees. When I contest these they ignore my communications and then they charge some more fees. Then every quarter... Read Full Review

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don;t ...

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1 Star Review

By : 'jimmy'
Services : Letting( As a Owner )
Rent PCM : £370
Would you recommend ? : No
Postcode : G51

10 May 2021
People found this helpful12

extreme charges, no communication prior to authorising contractor repairs .. they wait until it's done and therefore due.. suspect they have a commission on repairs, possibly the buildings insurance too as this is extortion... Read Full Review

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These guys should not be ...

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1 Star Review
UserName

Graham

By : 'NA'
Services : Property Management
Would you recommend ? : No
Postcode : G42

4 Mar 2021
People found this helpful9

These guys should not be allowed to trade... I sincerely don't how they're still in business, if they're in business to screw people over, over charge, not take any reasonable care for their customers (ie. Landlords, Owners and tenants/residents). This is the most... Read Full Review

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By : A

26 Apr 2021

I agree with every single one of the one star comments on here. If you are looking to buy a property please make sure this is not the factoring company as they will rob you blind. Yours sincerely...

Hacking & Paterson ...

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1 Star Review

By : 'David'
Services : Property Management
Would you recommend ? : No
Postcode : G69

11 Jan 2021
People found this helpful7

Hacking & Paterson are the worst management company I have ever dealt with, we are charged a lot of money for sub standard gardening work, also we in our estate have been trying to get an area on our oval dug out and have some small shrubs put in at the owners cost , we have had quotes we... Read Full Review

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By : William McGonigle

19 Jan 2021

We now utilise a company called Fior Property who are excellent. They offered us free advice and read through our Deeds and showed us our options and how to changed Factor all free of charge. We...

Craig Cosgrove is all that is ...

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1 Star Review
UserName

Craig

By : 'Emma'
Services : Letting( Property Management )
Rent PCM : £180000
Would you recommend ? : No
Postcode : FK7

17 Dec 2020
People found this helpful11

Craig Cosgrove is all that is wrong with Property Factoring. Terrible service, terrible attitude and contempt for his customers. Wouldn’t know good service if it bit his backside. AVOID AT ALL... Read Full Review

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Never use this company. Total ...

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1 Star Review

By : 'My'
Services : Property Management
Would you recommend ? : No
Postcode : PA2

12 Dec 2020
People found this helpful7

Never use this company. Total ripoff. Inherited the property. Had I known how much these people were extorting out of my family, I'd have tried to get them to sell long... Read Full Review

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By : Barrie Reid

21 Oct 2021

I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would be interested in meeting with you to discuss the problems you had/are experiencing. I can...

I did write a very scathing ...

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1 Star Review
UserName

gordon

By : 'Roslynn'
Services : Property Management
Would you recommend ? : No
Postcode : G31

27 Nov 2020
People found this helpful11

I did write a very scathing review of H&P but I was contacted by a whiny voiced peon of theirs named Gordon Buchanan who threatened legal action if I didn't remove it. So here's a point by point version of why they suck (you asked for it, Gordie): No close cleaning or communal area... Read Full Review

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By : Elizabeth Waddell

4 Dec 2020

Property owners beware - your initial deposit to them will be held when you sell your property - supposedly to cover legal fees. Nothing but a shower of robbers without the masks. Get money for...

Avoid Craig ...

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1 Star Review

By : 'A'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : G1

10 Oct 2020
People found this helpful1

Terrible service. Our manager Craig Cosgrove is abhorrent and smug. If he is the future of H&P then your company has no hope. He lies and hope to not get caught out then blames his “overseeing Director” when caught out but won't give me his Directors details to talk about... Read Full Review

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By : Barrie Reid

21 Oct 2021

I am an investigative journalist in contact with a group of residents whose factor is H&P. I would be interested in meeting with you to discuss your experience with H&P. I can be contacted...

would give them no stars if i ...

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1 Star Review

By : 'Derek'
Services : Property Management
Sold price : £120000
Would you recommend ? : No
Postcode : G31

1 Oct 2020
People found this helpful6

would give them no stars if i could - total rip off merchants. insurance charges are utterly ridiculous. They charge 3 times the amount to insure a two bedroom flat (buildings only) than it costs to insure a 4 bedroom detched home (contencts &... Read Full Review

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By : Barrie Reid

21 Oct 2021

I am an investigative journalist and in contact with a group of residents whose factor is H&P. I would like to meet and discuss your problems with H&P. I can be contacted at:...

I wish I had read their ...

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1 Star Review

By : 'Furious'
Services : Property Management
Would you recommend ? : No
Postcode : G40

16 Sept 2020
People found this helpful6

I wish I had read their reviews before I bought my property!!! Undeniably the worst company I have ever had the misfortune of dealing with. Even before COVID, they were unconcerned, arrogant and often rude with any and all communications. During COVID I have been threatened with legal action ... Read Full Review

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By : Barrie Reid

21 Oct 2021

I am an investigative journalist in contact with a group of residents whose factor is H&P. I would like to meet to discuss the problems you had/are experiencing. I can be contacted...

Greedy, incompetent and ...

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1 Star Review

By : 'Mr'
Services : Property Management
Would you recommend ? : No
Postcode : G3

6 Jul 2020
People found this helpful12

Greedy, incompetent and arrogant. AVOID THESE GRASPING UNSCRUPULOUS SHYSTERS! They‘re not interested in organising anything other than lining their... Read Full Review

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These are renowned Gangsters ...

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1 Star Review

By : 'L.W.'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : G42

30 Jun 2020
People found this helpful8

**** Taking advantage of people and using a lack of PROPER NEEDED Government Legislation as far as they could. They do literally NOTHING for their exorbitant monthly fees af between £80 &£180 a MONTH. They lie. They use their agreed engineers and workers in roofing, close cleaning,... Read Full Review


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By : joe bloggs

8 Nov 2020

so what??? we all have to make a...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11/30/2, 12:00:00 AM by allAgents

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