I have have been with this unethical company for a few years now. I have come to realise a few things about them, for starters they absolutely do not have their clients at heart and if in any way possible will try and unfortunately succeed in extorting their "clients" as we the bill... Read Full Review

Ian is the rudest man and most inarticulate man I have the misfortune to have to waste oxygen on, he clearly clearly has delusions of grandeur and that customers are little more than serfs. Avoid like the plague or sack them if you... Read Full Review

Absolutely shocking company. And they have the cheek to have the word "management" in their title. Had numerous run ins with them over the past 22 years. Latest is them carrying out work without consultation with homeowners. Property manager decided that £10 per property was... Read Full Review

Anyone had the charge of £5 for training H&P staff due to Scottish Government changing Code of Conduct? This can not be right. The amount of money this company will make from this is a total... Read Full Review

The worse service ever! No communication, ridiculous amounts of money and no idea where the money goes as the cleaners don't even seem to clean my landing (they just lift the mats and leave), nothing seems to be covered under insurance, no one informs you of what work is to be done and no one ... Read Full Review

If I could give 0 stars, I would have done so. Worst factors I have ever dealt with. AVOID AVOID AVOID buying any property that has Hacking and Paterson as... Read Full Review

An absolute ?% sh** show of a company only interested in printing bills hide behind the law when common sense should be of the... Read Full Review

Watch out for this company. They have been factors at a property I own in Glasgow. Initially I did not receive their invoices and so they apply administration and late payment fees. When I contest these they ignore my communications and then they charge some more fees. Then every quarter... Read Full Review

extreme charges, no communication prior to authorising contractor repairs .. they wait until it's done and therefore due.. suspect they have a commission on repairs, possibly the buildings insurance too as this is extortion... Read Full Review

These guys should not be allowed to trade... I sincerely don't how they're still in business, if they're in business to screw people over, over charge, not take any reasonable care for their customers (ie. Landlords, Owners and tenants/residents). This is the most... Read Full Review

Hacking & Paterson are the worst management company I have ever dealt with, we are charged a lot of money for sub standard gardening work, also we in our estate have been trying to get an area on our oval dug out and have some small shrubs put in at the owners cost , we have had quotes we... Read Full Review

Craig Cosgrove is all that is wrong with Property Factoring. Terrible service, terrible attitude and contempt for his customers. Wouldn’t know good service if it bit his backside. AVOID AT ALL... Read Full Review

Never use this company. Total ripoff. Inherited the property. Had I known how much these people were extorting out of my family, I'd have tried to get them to sell long... Read Full Review

I did write a very scathing review of H&P but I was contacted by a whiny voiced peon of theirs named Gordon Buchanan who threatened legal action if I didn't remove it. So here's a point by point version of why they suck (you asked for it, Gordie): No close cleaning or communal area... Read Full Review

Terrible service. Our manager Craig Cosgrove is abhorrent and smug. If he is the future of H&P then your company has no hope. He lies and hope to not get caught out then blames his “overseeing Director” when caught out but won't give me his Directors details to talk about... Read Full Review

would give them no stars if i could - total rip off merchants. insurance charges are utterly ridiculous. They charge 3 times the amount to insure a two bedroom flat (buildings only) than it costs to insure a 4 bedroom detched home (contencts &... Read Full Review

I wish I had read their reviews before I bought my property!!! Undeniably the worst company I have ever had the misfortune of dealing with. Even before COVID, they were unconcerned, arrogant and often rude with any and all communications. During COVID I have been threatened with legal action ... Read Full Review

Greedy, incompetent and arrogant. AVOID THESE GRASPING UNSCRUPULOUS SHYSTERS! They‘re not interested in organising anything other than lining their... Read Full Review

**** Taking advantage of people and using a lack of PROPER NEEDED Government Legislation as far as they could. They do literally NOTHING for their exorbitant monthly fees af between £80 &£180 a MONTH. They lie. They use their agreed engineers and workers in roofing, close cleaning,... Read Full Review

If i could give a -10 then i would, worst company i have dealt with in all my life. I'm a tenant and called them to find out when a contractor would be out. We are in lockdown and we all have no tvs working as we have no signal. Alistair should not be in a customer service role, very abrupt... Read Full Review