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Newport, NP20
4/5, 23 Reviews
78% Recommended
83% sales valuation accuracy
100% letting valuation accuracy
86% sales fee satisfaction
75% letting fee satisfaction
No Description Found
Latest Reviews
Caroline Adaway
Alan Hopwood
Gareth L Davies
Kat Cline
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 83.00% | 86% | £22,000 | £100,000 |
| Lettings | 100% | 75% | £600 | £1,300 |
Address
haart
11 Bridge Street, Newport, Gwynedd
NP20 4AL
01633 222255
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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haart Branches (View All 173)
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1 Star Review
By : 'Jamie'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NP19
19 Jun 2024
People found this helpful0
I wouldn't recommend Haart Estate Agents. They are not transparent and they lie. 1) They don't tell you about the 2 week cooling off period. They tell you that you will have no viewings for the first two weeks then they will hold an open day on week 3. Then no one turns up. 2)... Read Full Review
Comments (0)
I wouldn't recommend Haart Estate Agents. They are not transparent and they lie.
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Jamie said about haart
Services : Sales( As a Vendor )Date: 18th Jun 2024
I wouldn't recommend Haart Estate Agents. They are not transparent and they lie.
1) They don't tell you about the 2 week cooling off period. They tell you that you will have no viewings for the first two weeks then they will hold an open day on week 3. Then no one turns up.
2) They massively over price your home. My home was £60k over market value. Let me think why there where no viewings?
3) Plans where on their site where all wrong .
4) We had to reduce the value of the house before any viewings where booked in. 3 viewings in 7 weeks.
5) We would check in weekly as we had no viewings. Suddenly there was interest but never materialised and no viewing. Lies!!
6) The Manager of the Estate Agents called my wife a liar. Which is great service!
7) Because of the poor service, over valuation, and tactics used to sign their contract we lost our dream home and are still stuck in a contract with Haart even though we have requested to take it off the market.
8) Haart is the most expensive of all Estate Agents and in my experience the worst service.
Please stay away from Haart and choose someone else. Sellers be warned.
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Viewings ...
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5 Star Review
Harry
By : 'Karen'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NP19
18 Mar 2024
People found this helpful0
Sherhys Griffths have been so helpful in everything on my current viewings, she is still ongoing to help me find my forever home, a credit to Harry Estate... Read Full Review
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Karen Short said about haart
Services : Letting( Property Management )Date: 18th Mar 2024
Sherhys Griffths have been so helpful in everything on my current viewings, she is still ongoing to help me find my forever home, a credit to Harry Estate Agents.
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Do not ...
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1 Star Review
By : 'Caroline'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : NP20
7 Feb 2024
People found this helpful0
I am a landlord with haart in Newport. I strongly advise against using this service. Their communication is awful. They mislead, or are unclear. Or just ignore messages and emails. They are very difficult to get hold of. It is also impossible to leave without paying a massive amount of money. Do... Read Full Review
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Caroline Adaway said about haart
Services : Letting( Property Management )Date: 7th Feb 2024
I am a landlord with haart in Newport. I strongly advise against using this service. Their communication is awful. They mislead, or are unclear. Or just ignore messages and emails. They are very difficult to get hold of. It is also impossible to leave without paying a massive amount of money. Do not use
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Excellent service and ...
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5 Star Review
David
By : 'Alan'
Services : Other
Would you recommend ? : Yes
Postcode : NP20
23 Nov 2023
People found this helpful0
Excellent service and friendly staff, most welcoming, thanks for your... Read Full Review
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Alan Hopwood said about haart
Services : Other( )Date: 23rd Nov 2023
Excellent service and friendly staff, most welcoming, thanks for your help
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Leanne was fantastic, ...
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5 Star Review
Leanne
By : 'Gareth'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NP20
10 Aug 2023
People found this helpful0
Leanne was fantastic, friendly and everything was explained very thoroughly. She’s obviously very knowledgeable of her job and extremely professional. As a representative of Haart you couldn’t ask for a better person. Thank you Leanne and thank you Haart for your excellent... Read Full Review
Comments (0)Leanne was fantastic, friendly and everything was explained very thoroughly. She’s obviously very knowledgeable of her job and extremely professional. As a representative of Haart you couldn’t ask for a better person.
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Gareth L Davies said about haart
Services : Letting( Property Management )Date: 10th Aug 2023
Leanne was fantastic, friendly and everything was explained very thoroughly. She’s obviously very knowledgeable of her job and extremely professional. As a representative of Haart you couldn’t ask for a better person.
Thank you Leanne and thank you Haart for your excellent service as always.
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DO NOT USE. This agency ...
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1 Star Review
By : 'Kat'
Services : Letting( As a Owner )
Rent PCM : £1300
Would you recommend ? : No
Postcode : NP19
29 Jun 2023
People found this helpful0
DO NOT USE. This agency caused costly damage to our home during an “inspection”, said they would pay for the damage, and later refused to honour their promise. Haart is the absolute worst estate agent you can find and cost us thousands of pounds and serious mental... Read Full Review
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Kat Cline said about haart
Services : Letting( As a Owner )Date: 29th Jun 2023
DO NOT USE. This agency caused costly damage to our home during an “inspection”, said they would pay for the damage, and later refused to honour their promise. Haart is the absolute worst estate agent you can find and cost us thousands of pounds and serious mental anguish.
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Good ...
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4 Star Review
Shauna
By : 'Giuseppe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NP20
18 Apr 2023
People found this helpful0
I spoke with kayden which was helpful and very kind helping me with my issue and giving me good... Read Full Review
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Giuseppe said about haart
Services : Letting( As a Tenant )Date: 18th Apr 2023
I spoke with kayden which was helpful and very kind helping me with my issue and giving me good advice
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5 star service from zara in ...
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5 Star Review
zara
By : 'Lloyd'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NP10
25 Mar 2021
People found this helpful0
5 star service from zara in the newport office always sorts everything out and very helpful and as a tennant i wouldn't rent from anyone else thanks again! Definitely recommend haarts estate... Read Full Review
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Lloyd Sweetingham said about haart
Services : Letting( As a Tenant )Date: 25th Mar 2021
5 star service from zara in the newport office always sorts everything out and very helpful and as a tennant i wouldn't rent from anyone else thanks again! Definitely recommend haarts estate agents
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Excellent service from Heart ...
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5 Star Review
Shauna
By : 'Chris'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NP19
24 Feb 2021
People found this helpful0
Excellent service from Heart throughout! In particular Shauna who gave us outstanding service and managed to sell our property in very good time! Thank... Read Full Review
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Chris Pugh said about haart
Services : Sales( As a Vendor )Date: 24th Feb 2021
Excellent service from Heart throughout! In particular Shauna who gave us outstanding service and managed to sell our property in very good time! Thank you
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House ...
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5 Star Review
Jasmine
By : 'lauren'
Services : Sales( As a Vendor )
Sold price : £79000
Would you recommend ? : Yes
Postcode : NP20
2 Apr 2019
People found this helpful0
Jasmine Heath and Lauren and the team have been amazing through our buying and selling of Gaer road and Oak Tree Drive, thanks also to Laura who dealt with our mortgage... Read Full Review
Comments on Agent Fees
good
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lauren said about haart
Services : Sales( As a Vendor )Date: 1st Apr 2019
Jasmine Heath and Lauren and the team have been amazing through our buying and selling of Gaer road and Oak Tree Drive, thanks also to Laura who dealt with our mortgage deal.
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Efficient and ...
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4 Star Review
By : 'R'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NP10
21 Jan 2019
People found this helpful0
I have used Haart since Dec 13 for one property which has had 4 tenants. For every change of tenant the process has been smooth and on the occasion of queries or repairs I have found them to be courteous and efficient. Most of my dealings were with Ash, and he was... Read Full Review
Comments on Agent Fees
Fine.
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R Harris said about haart
Services : Letting( As a Owner )Date: 21st Jan 2019
I have used Haart since Dec 13 for one property which has had 4 tenants. For every change of tenant the process has been smooth and on the occasion of queries or repairs I have found them to be courteous and efficient. Most of my dealings were with Ash, and he was excellent.
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Quality ...
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5 Star Review
Sam
By : 'Pay'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NP44
6 Jan 2019
People found this helpful0
Sam was very professional and helpful, making the service they provide hassle free. Would have no problem recommending the... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Pay said about haart
Services : Letting( As a Owner )Date: 6th Jan 2019
Sam was very professional and helpful, making the service they provide hassle free. Would have no problem recommending the service.
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Tenant ...
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5 Star Review
By : 'Pete'
Services : Letting( As a Owner )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : NP19
5 Dec 2018
People found this helpful0
Fast and friendly, dealt with everything to do with our property and tenants professionally and proficiently would definitely recommend to other... Read Full Review
Comments on Agent Fees
Reasonable, lower end when compared to others
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Pete said about haart
Services : Letting( As a Owner )Date: 5th Dec 2018
Fast and friendly, dealt with everything to do with our property and tenants professionally and proficiently would definitely recommend to other landlords.
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Great ...
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5 Star Review
Zoe
By : 'Siobhan'
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : NP20
28 Nov 2018
People found this helpful0
Haart were great when I was looking for a house uregently, and I feel like Zoe went out of her way to be extremely helpful and keep me up to date on the whole... Read Full Review
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Siobhan said about haart
Services : Letting( As a Tenant )Date: 28th Nov 2018
Haart were great when I was looking for a house uregently, and I feel like Zoe went out of her way to be extremely helpful and keep me up to date on the whole process.
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Personable, flexible, ...
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5 Star Review
Zoe
David
By : 'Ann'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NP20
27 Nov 2018
People found this helpful0
I have been very happy working with Haart staff. Being new to the rental business, I found it very helpful to be guided into and through the process. The staff who dealt with my two rentals (apart from Zoe and David, I'd also like to mention Jack, Ash and Vicky) were very forthcoming and... Read Full Review
Comments on Agent Fees
Lower fees would be brilliant, but I appreciate there is a lot of work involved in setting up a tenancy, and it was a relief not to have to deal with this. The fees are in line with those of other estate agents, and I was able to save some money by putting together the Inventory myself. Getting the first (part-)rent for the first flat took a little bit of time, but this was also partly my own fault because I had not spotted an error in the original calculation. The first part-rent for the second flat was transferred very promptly and now that the rents are set up, I look forward to receiving subsequent transfers speedily.
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Ann Heilmann said about haart
Services : Letting( As a Owner )Date: 27th Nov 2018
I have been very happy working with Haart staff. Being new to the rental business, I found it very helpful to be guided into and through the process. The staff who dealt with my two rentals (apart from Zoe and David, I'd also like to mention Jack, Ash and Vicky) were very forthcoming and provided an individualised package that took account of my particular needs and concerns in order to find the 'right' tenants for me. This has worked out really well. There was also flexibility in the system in terms of adjusting the package to suit my needs. This also applied to the tenancy agreements.
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Jonathon has been very ...
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5 Star Review
Jonathan
By : 'S'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NP20
16 Aug 2018
People found this helpful0
I would highly recommend Jonathon and if in the future I purchase or sell another property I will not hesitate to contact him. Thanks for a great... Read Full Review
Comments on Agent Fees
Reasonable
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S Evans said about haart
Services : Sales( As a Vendor )Date: 15th Aug 2018
I would highly recommend Jonathon and if in the future I purchase or sell another property I will not hesitate to contact him. Thanks for a great service
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Spicerhaart DO NOT TOUCH WITH ...
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1 Star Review
By : 'Christine'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : SA10
17 Oct 2017
People found this helpful1
Spicerhaart DO NOT TOUCH WITH A BARGEPOLE, IGNORANT, RUDE, ARRIGANT. Even after you leave a property you have rented they still want rent from you, what an absolutely shower of useless people to deal with, no communication from one person to the... Read Full Review
Comments on Agent Fees
Rubbish
Comments (1)Was this helpful?:
Christine said about haart
Services : Letting( As a Tenant )Date: 16th Oct 2017
Spicerhaart DO NOT TOUCH WITH A BARGEPOLE, IGNORANT, RUDE, ARRIGANT. Even after you leave a property you have rented they still want rent from you, what an absolutely shower of useless people to deal with, no communication from one person to the next.
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By : ross
9 Mar 2018Hi there, We apologies for the poor experience you received with us, please email in to help@haart.co.uk so we can look into your experience. Thank...
I recently had dealings with ...
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5 Star Review
Sam
By : 'Diane'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SA5
22 Sept 2017
People found this helpful0
I recently had dealings with your agent Sam McAllister in relation to a letting via your company. Sam was extremely professional and courteous at all times and more importantly, returned my calls promptly(and trust me there were many), in order to ensure my bond was returned. I have been very... Read Full Review
Comments (1)I recently had dealings with your agent Sam McAllister in relation to a letting via your company.
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Diane Jones said about haart
Services : Letting( As a Tenant )Date: 21st Sep 2017
I recently had dealings with your agent Sam McAllister in relation to a letting via your company.
Sam was extremely professional and courteous at all times and more importantly, returned my calls promptly(and trust me there were many), in order to ensure my bond was returned.
I have been very impressed by him and based on this observation and his clear commitment and enthusiasm for his job I would have no hesitation in recommending your company to my friends and colleagues.
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By : ross
9 Mar 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...
I am the owner of multiple ...
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1 Star Review
By : 'Unhappy'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NP20
18 Aug 2017
People found this helpful2
I am the owner of multiple properties and was recommended this company by a friend. I unfortunately had dealings with Dan Comber who I found to be unhelpful, rude and wanting to cut corners. He didn't even know what the DPS was or how it worked. If you do chose to use this company then ask to... Read Full Review
Comments on Agent Fees
No comment
Comments (1)I am the owner of multiple properties and was recommended this company by a friend. I unfortunately had dealings with Dan Comber who I found to be unhelpful, rude and wanting to cut corners. He didn't even know what the DPS was or how it worked.
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Unhappy Client said about haart
Services : Letting( As a Prospective Landlord/Tenant )Date: 17th Aug 2017
I am the owner of multiple properties and was recommended this company by a friend. I unfortunately had dealings with Dan Comber who I found to be unhelpful, rude and wanting to cut corners. He didn't even know what the DPS was or how it worked.
If you do chose to use this company then ask to deal with someone else
Not impressed
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By : Steve np19
27 Aug 2017I let my property twice through Haart. Should have learnt the first time. They are all talk. Property trashed twice while In there care. Certainly would NOT recommend,stay well clear,they caused me...
Haart did a fantastic job ...
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5 Star Review
Charlotte
By : 'T'
Services : Sales( As a Vendor )
Sold price : £22000
Would you recommend ? : Yes
Postcode : NP20
26 Jun 2017
People found this helpful0
Haart did a fantastic job with selling my first house, it was such a quick sale and would definitely recommend using haart. I would like to say a big thank you to every body involved, such a quick sale and really happy Thank you again every... Read Full Review
Comments on Agent Fees
Good
Comments (0)Haart did a fantastic job with selling my first house, it was such a quick sale and would definitely recommend using haart.
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T j mcdonnell said about haart
Services : Sales( As a Vendor )Date: 25th Jun 2017
Haart did a fantastic job with selling my first house, it was such a quick sale and would definitely recommend using haart.
I would like to say a big thank you to every body involved, such a quick sale and really happy
Thank you again every body
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