The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.9/5, 20 Reviews
20% Recommended
67% sales valuation accuracy
100% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 67.00% | 100.00% | £180,000 | £180,000 |
haart
18-20 Head Street, Colchester, Essex
CO1 1NY
01206 546432




By : 'Gosple'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : CO4
Thank you @ haart letting, thank you@Samantha for prompt response. You guys... Read Full Review
By : 'Alexandra'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CO4
The communication was great with Samantha Beyers! The whole procedure was very smooth and she helped me a lot to get what I wanted. I would highly... Read Full Review

By : 'Lokman'
Services : Online Auctions
Would you recommend ? : No
Postcode : CO16
I will never deal with Spencer again .I am a landlord with 20 plus properties always looking to expand. Tried to purchase a property in Hawthorn avenue completely messed about by... Read Full Review
By : Spencer Bartley
20 Apr 2022Good Morning Lokman, Many thanks for your comments and feedback of any kind is always welcome here at haart. However I would like to clarify a couple of points if I may. The property in...

By : 'Poppy'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CO6
Absolutely disgusting service from Spencer Bartley. The most arrogant, rude and obnoxious man I’ve ever met. Knows nothing about the estate agency business clearly. Be... Read Full Review
By : Simon Andrews
20 Nov 2021Hello Poppy. Spencer has 25 years serving the community in this business and is a standard bearer for the industry. I would be keen to talk to you more about your comments/feedback here, would you...


By : 'JL'
Services : Sales( As a Vendor )
Sold price : £180000
Would you recommend ? : Yes
Postcode : CO10
Literally can't praise the Colchester team enough . Our house was on the market within 48 hours of signing with them . Professional, efficient….. viewings by the plenty & offer made on third viewing & sold !! Each member of Haart was a pleasure to deal with especially Alex , Sarah ,... Read Full Review
By : 'Roger'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : PL4
Warning to sellers and buyers! Please read. Stay away from this company. Disloyal, dishonest, untrustworthy and atrocious ethics all round. I was selling my property with this agent and was told the Covid-19 would not effect the sale and that the staff were working from home. However I eventually... Read Full Review

By : 'DEATH'
Services : Letting( Accounts )
Rent PCM : £595
Would you recommend ? : No
Postcode : ME7
My son was found dead at one of the properties that Haart was the letting agent for. The way I was dealt with in trying to deal with his affairs was totally inhuman in compassionate and downright disgraceful. . There was no understanding of the way I was feeling having lost my son the only... Read Full Review
appalling
By : Carolyn Holt
19 Jun 2019Good Afternoon. Firstly I would like to extend our sincerest condolences to you. I believe your son was renting a property outside of Colchester, so we have passed your comments to the relevant...

By : 'Danielle'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CO4
Haart have been amazing in the selling of our home and the purchase of our new home. They kept us up to date with any relevant information and were more than happy to help answer any questions we had. The service provided was excellent, staff we always polite and helpful. Marcus was in touch with... Read Full Review
Good
By : ross
9 Mar 2018Hi there, Thanks for your kind words and thank you for the 5-star feedback. Have a wonderful...


By : 'filiz'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : N14
The service is terrible. I do not have heat at home for almost three moths and I am a pregnant woman who is going to give birth within two weeks. Two radiators in bedrooms do not work since I moved the house and none fixed them. The one in the living room also broken down last September,even though ... Read Full Review
By : 'Very'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : No
Postcode : CO2
This experience has been HORRIBLE!!! When coming over from Sweden to the Uk to view, they messed up my viewing and didn't tell me! I ended up coming here, spending lots of money and wasn't able to see ANY of the properties they were going to show me. Once we moved in it didn't become better,... Read Full Review
By : Customer Relations Manager
5 Mar 2015Hello I am very sorry to hear about your experience. Please email help@haart.co.uk so we can investigate this for you and ensure there are no further delays. Many thanks Melanie...

By : 'Jane123'
Services : Sales( As a Buyer )
Sold price : £180000
Would you recommend ? : No
Postcode : CM0
I was left feeling disappointed and lied to by the Chelmsford branch of Haart estate agents . After having and offer accepted we expected all to run smoothly. We were first time buyers and the vendors had no chain. After months of hearing nothing and chasing the agent for information I ended up... Read Full Review
Been honest
By : Customer Relations Manager
12 Dec 2014Hi Jane I'm really sorry to hear about these issues you faced. I will ensure your feedback is passed on, if there's anything else I can do to help please don't hesitate to contact me via email at...
By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £1
Would you recommend ? : No
Postcode : RM15
Iam at this moment waiting to hear when an agent will visit my tenant who is being evicted today. I have been told by the local office in Grays they no nothing about it and there is only one person in the office, therefore no person to visit my tenant. Colchester office, every time you want to... Read Full Review
The agent could have returned my calls, as a legal team they should have the answers to legal questions not say I will have to come back to you which they never did. I would like to have dealt with one person but the turnover of staff seems to make this impossible ,as a managing agent your company do not manage
I think the fee is far to high ,as I seem to be chasing Haarts to do there job
By : Customer Relations Manager
24 Nov 2014Dear Mr and Mrs Boorman, I am so sorry to hear about the issues you have faced. Please email me at help@haart.co.uk so I can look into this for you. Many thanks Melanie Smith Customer...
By : 'MN'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CO5
WARNING: to anyone thinking of using Haarts, Colchester - Do not even consider it. From the moment we moved in (when the rental house was filthy, there was no one available to do the check-in, we then had to beg for the check in report and request a visit from the branch because of the state of... Read Full Review
By : Customer Relations Manager
1 Oct 2014Dear MN, I am so sorry to hear about your experience and the service you received. I will make sure to pass on your feedback. If you need any further help with this please do email me at...
By : 'Wallace'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CO1
Haart have been useless since we first decided to rent through them 4 years ago. The first day we moved in I was clamped in my car parking space because haart didn't tell me I needed a permit. We didn't hear anything from them the whole time I lived there except when we renewed our contract and... Read Full Review
By : Customer Relations Manager
29 Aug 2014Hi Wallace, Really sorry to hear about your experience. Please could you email the details to customercare@haart.co.uk so we can look in to this. We will also be able to look in to your deposit for...
By : 'Ruby'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CO2
Impossible to get through to the agents and always dealing with different people. Fees are way too high and are for made up things. Had to chase the agents constantly to make sure they sent out the right forms and they never kept me informed or updated with my application. Appalling customer... Read Full Review
By : 'I'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : CO1
Whatever you do, do not let Haart manage your property for you, they are totally useless. Last year, I used their "full management service" to manage the letting of a property I own in Colchester as I live too far away to manage it myself. The service is an absolute joke, they don't... Read Full Review
By : 'Sarah'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG12
I have received a shockingly bad service for the past three years from Spicehaarts Colchester, in every aspect of service. To top it off I have recently left the property to be told the landlord didn't want a final inspection, despite me pushing for an inspection they said he didn't want one and... Read Full Review
The maintenance team never phone you back or tell you to ring back tomorrow when you have water pouring through your ceiling. The whole company has communication issues, they dont speak to each other let alone to you. It would be good if they could stick to their word and give me my deposit back.
By : 'Unhappy'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CO5
In what Capacity did you use the - It says Sold a property using them. that should read they are unable to sell property after signing 20wk contract they took over 2 weeks to get the advert displayed as we wanted it photos epc etc prommised to do all viewings ( but have attended none ) only... Read Full Review
They could doe some of the things they prommised when they signed us up
By : 'Nicholas'
Services : Letting( As a Owner )
Would you recommend ? : No
Dreadful service all round. Local agent poor but customer service at Colchester about as bad as it could be. Have now given them notice. Liz Nelson - all your promises have come to nothing. No communication, excessive quotations for works, incorrect inventory reviews, constant changing of... Read Full Review
By : 'Unhappy'
Services : Letting( As a Owner )
Would you recommend ? : No
The property management in Colchester is terrible. They do not return the calls, nor e-mails. No matter how many times I have to call them or write to them for over 2 months. Things have not been resolved. Their answers are: either he is not in or he is not available. One person passed along the... Read Full Review
By : haart customer service
31 May 2012I am very sorry to hear that we have failed to meet your expectations at haart. We pride ourselves on our level of service and take it extremely seriously if we fall short in anyway. I would be...
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Last updated at 11/30/2, 12:00:00 AM by allAgents