Services : Letting( As a Tenant )Date: 12th Jan 2024
Worst company, avoid them. They don't pick their calls and even if they do their staff has no idea what to do.
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AVOID AT ALL COSTS! TERRIBLE ...
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1 Star Review
ELLEN
By : 'martin' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £600 Would you recommend ? : No Postcode : WS13
14 Jul 2021
People found this helpful0
AVOID AT ALL COSTS! TERRIBLE SERVICE FROM THEM. TOTALLY USELESS AT SORTING OUT ANY ISSUES. NOTHING BUT BAD EXPERIENCES WITH THEM, ESPECIALLY... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 14th Jul 2021
AVOID AT ALL COSTS! TERRIBLE SERVICE FROM THEM. TOTALLY USELESS AT SORTING OUT ANY ISSUES. NOTHING BUT BAD EXPERIENCES WITH THEM, ESPECIALLY ELLEN
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This agent worked very hard ...
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4 Star Review
By : 'Geoff' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : B75
11 Sept 2017
People found this helpful0
This agent worked very hard trying to sell my property. They communicated regularly about appointments due as well as giving feedback from the visit and helpful advice. Whilst all the staff were friendly and professional, I would mention Rebecca Corbett as being particularly energetic and positive... Read Full Review
Services : Letting( As a Owner )Date: 10th Sep 2017
This agent worked very hard trying to sell my property. They communicated regularly about appointments due as well as giving feedback from the visit and helpful advice. Whilst all the staff were friendly and professional, I would mention Rebecca Corbett as being particularly energetic and positive on my behalf.
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As a buyer I think Rebecca Corbett's attitude was disgusting and unprofessional. Whenever I told her the issues I found in the property that I was purchasing, she did not show any interests at all,...
Alex is very professional in ...
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5 Star Review
Alex
By : 'Urban' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : W9
10 Apr 2014
People found this helpful2
Alex is very professional in dealing both with us and the tenants. I had very positive experience in dealing with her and will most definitely continue to deal with her... Read Full Review
Urban Associates UK Ltd said about Green & Company
Services : Letting( As a Owner )Date: 9th Apr 2014
Alex is very professional in dealing both with us and the tenants. I had very positive experience in dealing with her and will most definitely continue to deal with her again.
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The service I received from ...
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1 Star Review
Sarah
By : 'Claire' Services : Letting( As a Owner ) Would you recommend ? : No
30 Aug 2012
People found this helpful15
The service I received from Green & Co Lettings was absolutely atrocious from start to finish. In fact, I have never received such bad service from any other company. I have had endless problems with this agency, involving all members of staff and also the manager of the branch. Issues I... Read Full Review
Services : Letting( As a Owner )Date: 29th Aug 2012
The service I received from Green & Co Lettings was absolutely atrocious from start to finish. In fact, I have never received such bad service from any other company. I have had endless problems with this agency, involving all members of staff and also the manager of the branch. Issues I have faced included:
- Payment received late, despite chasing - When payment was received, it was wrong - When I chased for the remaining amount, I was chased off the phone, told that the payment had already been processed. Days later they finally realised that it had not been processed after all, yet when I tried to tell them they would not listen to me! - They did not fulfill their contractual obligations. They were obliged to contact the local council to inform them of the new tenant details - this was not done. They also did not contact my water supplier, when this service was supposed to be included. - I specifically asked for tenants without pets. They found tenants, told me that they did not have pets, then on the MORNING OF THE DAY THEY WERE SUPPOSED TO MOVE IN, I was told that in fact, they did have pets. They knew about it but failed to inform me. - They promised to write up a new contract for me, due to the pet issue. This was not done despite the fact that they had three working days in which to get it done, because the move-in date had to be put back. - They sent me an inventory, which was incorrect. I then waited three weeks for a replacement only to be sent the same inventory AGAIN. - I asked them for a breakdown of the funds I could expect to receive and they ignored my email not once, but twice. - The move-in date had to be changed TWICE due to the agency's inefficiency and miscommunications. - I have complained about all of these issues to the company director who has rejected my complaint.
I will never be using this agency ever again, and I will be warning everybody I know to steer clear from this company if they wish to receive a hassle-free service from a lettings agency. I had to take extra time off work to deal with their mess, I had to call my suppliers using expensive 0845 numbers, simply because they did not provide the service that I have paid for. Absolutely disgraceful. They should not be able to get away with providing such a terrible service.
STAY AWAY FROM GREEN & CO!
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I write response to your review posted 30th August 2012.
With regard to payments made to Landlords, it is generally accepted that when asked by a Landlord, one can be confident to inform...
If you work for a living ...
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1 Star Review
By : 'The' Services : Letting( As a Prospective Landlord/Tenant ) Would you recommend ? : No
13 Aug 2011
People found this helpful12
If you work for a living (9-5) do not bother contacting this office. They dont do evening viewings, three times I have planned to view properties with them and all three times the property has been let before I (The working man) get a chance to view as I cant view the place until the... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 12th Aug 2011
If you work for a living (9-5) do not bother contacting this office. They dont do evening viewings, three times I have planned to view properties with them and all three times the property has been let before I (The working man) get a chance to view as I cant view the place until the Saturday.
They dont bother ringing you back, I have had to call them back to arrange viewings - all because I (Again the working man) am unable to view the property during office hours.
Whats funny is in there listings - it states NO DSS - and yet they only do viewings during office hours...
I would say 99% of other letting companies do evening viewings - so if you work 9-5 go somewhere else.
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First may I apologise you have felt it necessary to comment one an open forum before contacting us to discuss this matter. In first the instance I would suggest speaking to an office manager. In some ...
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