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Morden, SM4
4.7/5, 320 Reviews
95% Recommended
92% sales valuation accuracy
90% letting valuation accuracy
89% sales fee satisfaction
89% letting fee satisfaction
Despite its close proximity to London, you dont have to look far to find some hidden pockets of green space and countryside and understand why people are choosing this area to live.
The local schools - primary schools, high schools, grammar schools and private schools are highly sought after and cater for all age
s.
The area is home to a thriving multi-cultural community and celebrates the community spirit at numerous events during the year. The Baitul Futuh Mosque is the largest Mosque in Western Europe and covers 5.2 acres of land. It is close to Morden South railway and Morden Underground station.
One of the many attractions of Morden is Morden Hall Park, a National Trust park which covers 125 acres, its main entrance is only a quarter of a mile from the Tube station. Left to the National Trust by Gilliat Edward Hatfeild, it is a tranquil space of meadows and running water and is a haven for wildlife, having originally been a deer park. Many of the estate buildings are used by local craftspeople and artisans as workshops. Theres a cafe, second hand bookshop and a living green centre as well.
Morden has a thriving high street and is also home to the Civic Centre and Library. As people look for somewhere to move out of London they regularly choose Morden and the surrounding areas. Morden has it all when it comes to transport links to London. With buses, underground, trams and trains, as well as good road links, theres every option available.
Latest Reviews
Jeanette Bryant
Lenie Grace Martinez
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92.00% | 89% | £340,000 | £52,500,000 |
| Lettings | 90% | 89% | £675 | £3,000 |
Areas covered
- SM3
- SM4
- SM5
Address
Goodfellows
101 - 103 London Road, Morden, Greater London
SM4 5HP
020 8640 3330
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Goodfellows Branches (View All 5)
I would like to extend my ...
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5 Star Review
By : 'Michael'
Services : Letting (As a Owner)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : ROYA
27 Jul 2017
People found this helpful0
I would like to extend my thanks to Goodfellows Lettings. Throughout my twenty years as a landlord they provided excellent customer service and care for both myself and my tenant. I would like to mention in particular Julie Wheatly for her professionalism and her help throughout. Nothing was ever ... Read Full Review
Comments on Agent Fees
I found the fees very competitive and fare.
Comments (0)Was this helpful?:
Hannah is a friendly, easily ...
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5 Star Review
By : 'P'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SM3
27 Jul 2017
People found this helpful0
Hannah is a friendly, easily approachable, cheerful person. Great commitment, good follow-ups and support through out the process. Thanks for Michael for his commitment to view the... Read Full Review
Comments on Agent Fees
good
Comments (0)Was this helpful?:
Sharmilla has always been ...
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5 Star Review
By : 'Stanislav'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SM4
26 Jul 2017
People found this helpful0
Sharmilla has always been extremely helpful with any issues that have arisen with my property.always polite and very... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
Michael is a very positive ...
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5 Star Review
By : 'Iurii'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SM4
21 Jul 2017
People found this helpful1
Michael is a very positive person, treated us very good and explained all the information we requested. Very good... Read Full Review
Comments (0)Was this helpful?:
I met Michael last year ...
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5 Star Review
By : 'Abdelmadjid'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SM4
21 Jul 2017
People found this helpful1
I met Michael last year trough the right move website, what I can say about him is he is fully committed to his work very professional feed back for any purpose or request ,i have already and I still recommend him to many peoples looking for properties around the... Read Full Review
Comments (0)Was this helpful?:
High levels of commitment and ...
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5 Star Review
By : 'IJ'
Services : Letting (As a Tenant)
Rent PCM : £1225
Would you recommend ? : Yes
Postcode : SM4
17 Jul 2017
People found this helpful1
High levels of commitment and support provided throughout the process of searching, securing and signing the contract for our home. Michael consistently provided a high level of professionalism, and went above and beyond to meet our needs and... Read Full Review
Comments on Agent Fees
The agents fee was reasonable in comparison to other market competitors.
Comments (0)Was this helpful?:
Sharmila is a friendly and ...
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4 Star Review
By : 'Adelaide'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW19
28 Jun 2017
People found this helpful0
Sharmila is a friendly and approachable person, who is always willing to help and resolve any issues in a professional... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
He was very supportive and ...
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4 Star Review
By : 'GEORGIOS'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SM4
23 Jun 2017
People found this helpful2
He was very supportive and explained every think in details and he was very polite. He explain every think with patient and was always smiling. He treated me... Read Full Review
Comments (0)Was this helpful?:
Rebecca was amazing and so ...
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5 Star Review
By : 'VickyN'
Services : Letting (As a Owner)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : KT3
21 Jun 2017
People found this helpful0
Rebecca was amazing and so helpful throughout a very distressing time we had with some previous tenants! All the way through she always was happy to speak to us, and went above and beyond any expectations we had! I enjoyed our chats catching up and making sure we both knew where we were at with... Read Full Review
Comments on Agent Fees
Good
Comments (0)Was this helpful?:
They were very helpful ...
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5 Star Review
By : 'Susan'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SM4
21 Jun 2017
People found this helpful1
They were very helpful throughout the process. Very happy with the property location and agency. Highly recommended if you want a smooth process and quality... Read Full Review
Comments on Agent Fees
good
Comments (0)Was this helpful?:
sharmilla has always been ...
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5 Star Review
By : 'carol'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SM4
21 Jun 2017
People found this helpful1
sharmilla has always been extremely helpful with any issues that have arisen with my property.always polite and very... Read Full Review
Comments on Agent Fees
Very much in line with other agents
Comments (0)Was this helpful?:
Sharmila has assisted me very ...
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5 Star Review
By : 'Riverside'
Services : Letting (As a Owner)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : CR4
15 Jun 2017
People found this helpful0
Sharmila has assisted me very well anytime I have had a query, or needed any assistance. I would be happy to recommend her to... Read Full Review
Comments (0)Was this helpful?:
Goodfellows have been letting ...
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5 Star Review
By : 'K'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SM4
13 Jun 2017
People found this helpful2
Goodfellows have been letting our properties for a number of years and we have received excellent service from the Morden office . They have found the type of tenants we require for our properties and provided the referencing we need. Special thanks to Sharmila and to Nelson who have looked after... Read Full Review
Comments on Agent Fees
Happy with the fees.
Comments (0)Was this helpful?:
Thanks Michael your the best. ...
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5 Star Review
By : 'George'
Services : Letting (As a Tenant)
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SM4
8 Jun 2017
People found this helpful2
Thanks Michael your the best. He is organised and friendly. He had all the answers and all solutions to help us .... Read Full Review
Comments (0)Was this helpful?:
Sharmilla gave a set off my ...
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1 Star Review
By : 'Darshna'
Services : Letting (As a Owner)
Rent PCM : £1400
Would you recommend ? : No
Postcode : SM5
7 Jun 2017
People found this helpful1
Sharmilla gave a set off my spare keys to the ex tenants and didn't get it back in time for eviction. I had to get a locksmith. Now she is demanding I pay for the locksmith rather than accepting if she had not been negligent in her job by collecting the key I wouldn't have needed to pay a... Read Full Review
Comments on Agent Fees
Based on this it's really bad
Comments (2)Was this helpful?:
By : tracey-anne green
9 Jun 2017Thank you for your comment. Your tenants approached Goodfellows, as they were locked out of their property. As they have small children it was the ethical thing to do, Goodfellows as you aware chased ...
Thank you, Marion, for the ...
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5 Star Review
By : 'Raynes'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SW20
7 Jun 2017
People found this helpful1
Thank you, Marion, for the amazing support you have given me as a first time landlord. Nothing was ever too much for you and you were always available on the other end of the phone or by email. It gave me a lot of confidence knowing that you were managing my... Read Full Review
Comments on Agent Fees
Good.
Comments (0)Was this helpful?:
Michael is very friendly and ...
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5 Star Review
By : 'Sonia'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : CR4
30 May 2017
People found this helpful4
Michael is very friendly and approachable person,he always do his best to pleased you in a professional way.He knows what property to recommend that is suitable for us.Were very satisfied and contended in his job we cant thank him enough for helping us to get our place.Many thanks Michael for all... Read Full Review
Comments (0)Was this helpful?:
Laura has been professional ...
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5 Star Review
By : 'Stephen'
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SM5
20 May 2017
People found this helpful0
Laura has been professional in all issues we have had as a tenant and made us feel so at ease when dealing with the landlord who also is very professional All we can say Laura has been a total star throughout the time we were tenants Kind regards Stephen and Jane... Read Full Review
Comments on Agent Fees
Very good
Comments (0)Was this helpful?:
When we first met Michael he ...
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5 Star Review
By : 'Nelson'
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : CR4
12 May 2017
People found this helpful0
When we first met Michael he is very friendly and approachable kind of guy.He help us in all our needs and I noticed that he is giving he's very best all the time making sure we get the right house that we need...We are very thankful and happy that you help us,I'm 100% that anyone who's looking for ... Read Full Review
Comments (0)Was this helpful?:
I found Michael very helpful ...
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5 Star Review
By : 'Dan'
Services : Letting (As a Owner)
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : SM6
12 May 2017
People found this helpful0
I found Michael very helpful , friendly and an amazing personality! He has a professional style ,second to none and his email content was to be compared with that of author Jk Rowling. Bravo Michael , ill recommend you and your team all day... Read Full Review
Comments on Agent Fees
Like all fees a bit painful- but everyone has to get a living.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers\' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c\/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk
Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk
Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a \"without prejudice\" basis to avoid late-payment charges and\/or further action.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 11/8/2017, 10:42:40 AM by allAgents
