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Carshalton Beeches, Sutton SM5
4.8/5, 480 Reviews
97% Recommended
94% sales valuation accuracy
94% letting valuation accuracy
97% sales fee satisfaction
92% letting fee satisfaction
Carshalton Beeches is a leafy suburb which has many listed and historic buildings including Honeywood Museum which is next to the two ponds in Carshalton and opposite the Grade II listed All Saints Church. The Sutton Ecology Centre and annual Environmental Fair in Carshalton Park are representative of the variety
of things on offer in the local area. Nearby Oaks Park is home to a golf course, indoor climbing wall and is also popular with dog walkers.
The local Lavender Fields are popular all year round and is an amazing sight during the summer before the lavender is harvested.
There are the essential shops in Carshalton Beeches itself, a butcher, baker, newsagent, chemist and gift shops; as well as bigger shops in Carshalton High Street with cafes, gift boutiques and supermarkets.
The local schools - primary schools, high schools, grammar schools and private schools are highly sought after and cater for all ages.
The surrounding area offers a choice of sports centre, including swimming pools at Westcroft Leisure Centre, local football, rugby, cricket and tennis clubs are popular with all ages.
Travel links to London can be made via train to London Victoria or St Pancras in just over half an hour, or other London stations via Clapham Junction. Everything is within easy reach road access to city and countryside is easy via the A3, A24, M23 and M25.
Latest Reviews
Katie Rosenberger
Anne & Andrea
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94.00% | 97% | £24,000 | £1,300,000 |
| Lettings | 94% | 92% | £700 | £2,500 |
Areas covered
- CR0
- SM2
- SM5
- SM6
Address
Goodfellows
3 Beeches Avenue, Sutton, Greater London
SM5 3LB
020 8773 2424
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Goodfellows Branches (View All 5)
Great service and ...
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5 Star Review
By : 'Sara'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SM5
10 May 2019
People found this helpful0
Louise was positive and confident, making us feel she knew exactly what she was doing and that we could trust her to get a fair deal with future tenants - she kept us up to date with all viewings and prospective tenants. She found us suitable tenants within a few weeks, weeding out unsuitable... Read Full Review
Comments on Agent Fees
seemed to be a fair amount
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Fantastic ...
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5 Star Review
By : 'Ian'
Services : Sales( As a Vendor )
Sold price : £510
Would you recommend ? : Yes
Postcode : SM5
27 Apr 2019
People found this helpful0
The whole branch were brilliant. However Sarah was exceptional, we had an easy chain , or so it should have been , but we had quite a few struggles along the way with the legal process . Sarah listened remained professional but helped in achieving prompt and effective solutions , thank you... Read Full Review
Comments on Agent Fees
Reasonable
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Smooth Application ...
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5 Star Review
By : 'Rachel'
Services : Letting( As a Tenant )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : SM2
26 Apr 2019
People found this helpful0
Found a flat we loved, viewed it on a Saturday and Louise submitted our offer and notified us that we were approved on the following Monday. Super quick team and very friendly, best estate agent experience I've... Read Full Review
Comments on Agent Fees
Eh - a bit steep at £300+ per person for a 2 bed flat
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Renting ...
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4 Star Review
By : 'Danny'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM5
26 Apr 2019
People found this helpful0
I would say everything ran pretty smoothly with the move, the only issue I could flag up was that my details, instead of the owners, were given to maintenance companies to arrange quotes for replacing a garage door prior to us moving in. Other than this, I'm happy with the whole... Read Full Review
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Excellent ...
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5 Star Review
By : 'Julie'
Services : Letting( As a Owner )
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : SM5
24 Apr 2019
People found this helpful0
Louise was extremely helpful and knowledgeable, keeping us updated throughout the process of renting our flat. I would not hesitate to recommend Goodfellows based on the service I... Read Full Review
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Thank ...
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5 Star Review
By : 'Frances'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SM5
16 Apr 2019
People found this helpful0
Thank you for the excellent service you gave us through out the two years it took to finally sell our house. Your positive attitude and ongoing communication kept us sane. Once again, thank you very... Read Full Review
Comments on Agent Fees
They earned their money.
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Moving house was a stress ...
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5 Star Review
By : 'Clive'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM5
11 Apr 2019
People found this helpful0
The whole experience from finding the property to moving in was so straight forward. Louise made the process effortless. Her professional, friendly and genuine concern for me and my five year old son's need to find a property we were happy with made me feel I was in good hands. Even after... Read Full Review
Comments on Agent Fees
Good
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One stop ...
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5 Star Review
By : 'Paul'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SM5
27 Mar 2019
People found this helpful0
Once strategy decised upon, Louise was key in ensuring all compliance paper work was taken care of and was ultra-reaponsive. V... Read Full Review
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Louise has been fantastic ...
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5 Star Review
By : 'Nick'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SM6
26 Mar 2019
People found this helpful0
Louise has been fantastic always happy and cheerful and communicating well and keeping us informed with all steps of the... Read Full Review
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Excellent service. Very ...
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5 Star Review
By : 'Saraharvey'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SM5
23 Mar 2019
People found this helpful0
Louise was so helpful throughout our search for a property and was always on call to answer my many... Read Full Review
Comments on Agent Fees
Ok
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36 Park ...
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5 Star Review
By : 'RobG'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : SM5
13 Mar 2019
People found this helpful0
Louise was super professional and attentive from the outset for me in finding the property at 36 Park Hill. Throughout the process she's been on the... Read Full Review
Comments on Agent Fees
good
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Very good ...
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5 Star Review
By : 'Mike'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SM5
4 Mar 2019
People found this helpful0
A recommended sales negotiator. Sarah was prompt, efficient and on the ball with the sale of the property. The work was carried out as per instructions and to the satisfaction of this... Read Full Review
Comments on Agent Fees
No complains about the fees.
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10 ...
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5 Star Review
By : 'Marian'
Services : Letting( As a Tenant )
Rent PCM : £1395
Would you recommend ? : Yes
Postcode : SM5
23 Feb 2019
People found this helpful0
Thank you Louise Jobson for your help!!! With your help everything was quick and easy.Thanks again,very good... Read Full Review
Comments on Agent Fees
Very good
Comments (0)Was this helpful?:
Good and ...
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4 Star Review
By : 'Andy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SM2
18 Feb 2019
People found this helpful0
i supposed want to find long term tenant, she managed gave me short term tenant. However, she does adjustment on the fees where I am... Read Full Review
Comments on Agent Fees
Reasonable
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Louise Jobson ...
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5 Star Review
By : 'Mirella'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SM6
18 Feb 2019
People found this helpful0
She has made this process so easy moving from our home of 37 years in South Africa to the UK. I can not fault her or her service. All i can say is a BIG THANK... Read Full Review
Comments on Agent Fees
Amazing and earned her stripe with us. Cant wait to meet her in person. Big hug coming her way
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one bedroom ...
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5 Star Review
By : 'Olivia'
Services : Letting( As a Tenant )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : SM6
12 Feb 2019
People found this helpful0
Myself and partner used Goodfellows to find our first rental property. Louise helped us find our flat. She offered great customer service, was very kind and helped with any queries whilst going through the process of finding our first... Read Full Review
Comments on Agent Fees
good
Comments (0)Was this helpful?:
House ...
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4 Star Review
By : 'Karen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SM5
11 Feb 2019
People found this helpful0
Lee was very helpful not only in matters relating to the sale of my property, but assisting with any other issues I was having in relation to me getting ready for the move. Great service at the beginning however felt a little bit pressured as completion was coming to a close. However, that said,... Read Full Review
Comments on Agent Fees
Very good fees
Comments (0)Was this helpful?:
Great ...
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5 Star Review
By : 'Kerrie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM5
5 Feb 2019
People found this helpful0
Both Lee and Vince were very helpful throughout the buying process. Always contactable and useful for giving solicitors a nudge when... Read Full Review
Comments (0)Was this helpful?:
Helpful and ...
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5 Star Review
By : 'Tom'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SM5
27 Jan 2019
People found this helpful0
Louise has been helpful, efficient and to the point. She is up-front and reliable and I'd recommend working with her to either tenants or... Read Full Review
Comments on Agent Fees
Fees are on the high side but service seems good
Comments (0)Was this helpful?:
Good Experience, ...
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5 Star Review
By : 'Shahid'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SM6
23 Jan 2019
People found this helpful0
Very happy with the service received. Overall a pleasant experience and Louise helped us and accommodated our request from the first time when I went to view the property till the end. We also requested for additional help post completion which was catered... Read Full Review
Comments on Agent Fees
Fee structure is same across the board with most agents. These guys sit at higher end on the fee structure.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Goodfellows is a member of The Property Ombudsman Scheme (TPOS) and we aim to provide the highest standards of service to all our customers. To ensure that your interests are safeguarded we have the following complaints procedure in place.
The aim of this process is to resolve all customer issues or concerns as quickly as possible. In the majority of cases we hope that any issues can be resolved quickly and amicably to customers\' satisfaction at branch level.
Stage One - Branch Manager
Complaints should, in the first instance, be directed to the Manager of the estate agency branch you have been dealing with. They will endeavour to liaise with you quickly and resolve your complaint immediately, no later than 5 working days from first notification.
Stage Two - Director
Should the local manager not be able to resolve your complaint to your satisfaction, you can refer the matter to the Sales or Lettings Director at head office. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
Stage Three - Managing Director
If, after you have dealt with the division director, you remain dissatisfied you may address your concerns, in writing, to the Managing Director. Once received your letter will be acknowledged within 3 working days and you will receive a response within 15 working days from receipt of your letter.
The address to write to is:
Tracey-Anne Green,
c\/o Goodfellows Estate Agents Limited,
10, The Axis Centre,
Cleeve Road,
Leatherhead,
SURREY,
KT22 7RD
Or email: tracey-anne.green@goodfellows.co.uk
Stage Four - The Property Ombudsman
If you still remain dissatisfied with the outcome of your complaint after dealing with the Directors, and once you have received a Final Viewpoint letter from the Managing Director, you may approach the Property Ombudsman.
The Property Ombudsman
Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333 306
Email: admin@tpos.co.uk
Details of how to contact the Property Ombudsman will be contained within the Final Viewpoint letter sent as the final response to your complaint. Information can also be found online at www.tpos.co.uk.
- You must make your complaint to the Property Ombudsman within 12 months of the date of our Final Viewpoint letter.
- The Property Ombudsman will not consider your complaint until our internal complaints procedure has been exhausted and you have received our Final Viewpoint letter.
- The Property Ombudsman recommends paying any outstanding fees on a \"without prejudice\" basis to avoid late-payment charges and\/or further action.
Please be aware that a complaint cannot be sent direct to the Ombudsman without first following the internal complaints procedure.
Last updated at 11/8/2017, 10:40:04 AM by allAgents
