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Ealing, London W5

2.5/5, 20 Reviews
35% Recommended

100% sales valuation accuracy

67% sales fee satisfaction

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At Foxtons Ealing our expert sales and lettings teams are dedicated to helping you buy, sell, rent and let your property in Ealing and the surrounding areas, including Acton, Brentford, Northfields and Poet's Corner.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sale100.00%67.00%£0£0
Areas covered
  • TW8
  • W13
  • W3
  • W5
Address

Foxtons
54 The MallLondon, Greater London
W5 3NE
020 8799 4550

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Foxtons Branches (View All 68)
I agree with other posts, ...

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1 Star Review
UserName

andrew

By : 'Camilla'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W3

12 May 2022
People found this helpful1

I agree with other posts, once signed the T&Cs they don't care about you. Andrew has never called me back I have been asking for a statement of the account takes forever to get back to me. They incorrectly took money out of my account. not... Read Full Review

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We gave an offer for a flat ...

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1 Star Review
UserName

Carlo

By : 'Muhammad'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : No
Postcode : W51B

27 Jul 2017
People found this helpful4

We gave an offer for a flat and the landlord accepted. Then we provide them with all documents they have required and we signed the contract to move in on 22/07/2014. However, when we wanted to receive the key for the property they refused saying they need to check with the home office first ( as... Read Full Review


Comments on Agent Fees

Far

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Guys, please, check on ...

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1 Star Review
UserName

andy

UserName

andrew

By : 'covert'
Services : Sales( As a Buyer )
Sold price : £340
Would you recommend ? : No
Postcode : TW8

29 Jun 2017
People found this helpful2

Guys, please, check on everything those guys say twice!!! When we finally moved in the property we bought from them, we found: Dirty baking dish in dirty oven, broken and badly glued toilet seat, not functioning sliding door, not functioning dishwasher, red wine fresh stains on allegedly cleaned... Read Full Review

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I would just like to say how ...

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5 Star Review

By : 'Catherine'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : W13

1 May 2015
People found this helpful0

I would just like to say how useful and informative Carlo was throughout our property search. He always made time for us and assisted us to the best of his ability during our... Read Full Review

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I live abroad and recently ...

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5 Star Review

By : 'FP'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W3

15 Dec 2014
People found this helpful0

I live abroad and recently sold my house in West London using Foxtons as my agent. I found them to be professional, knowledgeable and willing to go the extra mile when needed and have always felt the sale was in safe and capable hands. I would not hesitate to recommend them to my... Read Full Review

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They would show themselves ...

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1 Star Review

By : 'Siddiq'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W5

16 Oct 2014
People found this helpful2

They would show themselves being sympathetic when renting to you but from the day you put a deposit on a property everything changes. they don't answer your calls or emails, because now they have you. When you leave the property, I would advice that you check every single thing 10 times and take ... Read Full Review

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Terrible service: once you ...

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1 Star Review

By : 'Anne123'
Services : Letting( As a Tenant )
Would you recommend ? : No

28 Jul 2014
People found this helpful2

Terrible service: once you signed the contract and paid the deposit, they don't bother about you at all. They even didn't bother to inform us about the key collection - we had to chase them ourselves! We also had some problems with the property and they didn't care whatsoever; they never replied to ... Read Full Review

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Slick, affable, ...

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5 Star Review

By : 'TM'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : W3

29 May 2014
People found this helpful0

Slick, affable, confidence-inspiring and switched on are just some of the adjectives that spring to mind when I look back at my selling experience with Foxtons earlier this year. Top marks, everyone, thank... Read Full Review

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I am fairly new to London and ...

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5 Star Review

By : 'jo'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : W5

12 Mar 2014
People found this helpful1

I am fairly new to London and was unsure of location, prices etc. Carlo called me up and took the time to not only run through all my requirements, but to also give me advise on locations, the types of property I can have with my budget, and general advise about looking for somewhere in... Read Full Review

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Joe is very professional and ...

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5 Star Review

By : 'S'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW11

24 Feb 2014
People found this helpful0

Joe is very professional and personable. I trust him and he is very enthusiastic and positive, I very much appreciate his assistance. S E... Read Full Review

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This branch of Foxtons is a ...

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1 Star Review

By : 'Kendo'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W5

20 Feb 2014
People found this helpful5

This branch of Foxtons is a disgrace, they are only after commission on Landlord fees and hidden charges. Nowhere in an agreement does Foxtons state that they will let your property for a specific period then charge you commission for a year from the amount paid even though the amount paid is for a ... Read Full Review


What agent could do to change your mind?

They could have closed up years ago and operated in the Philipines

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Having dealt with over 40 ...

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5 Star Review

By : 'Barbara'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TW8

18 Feb 2014
People found this helpful0

Having dealt with over 40 agents from various real estate agencies in the last 6 weeks, and finding them all quite limited in skill and knowledge, it was a complete joy to deal with Chris Pool of Foxtons Ealing in the Lettings area. Chris is professional, friendly, knowledgeable, able to read his... Read Full Review

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As a landlord, do not be ...

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2 Star Review

By : 'SM'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : W5

5 Feb 2014
People found this helpful2

As a landlord, do not be persuaded to extend the usual 12 month contract in order to avoid Christmas, Easter, beginning/end of academic year or for any other reason or you will find yourself having to pay full commission for the 12 months plus the extended period (in my case 17 months in total) at... Read Full Review


What agent could do to change your mind?

Not been so heavy on the persuasion (\"Everyone else is getting their rentals away from Christmas\") and/or pointed out the extra cost commission wise.

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In fact no one responed ...

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2 Star Review

By : 'Ayna'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : W5

7 Jul 2013
People found this helpful9

In fact no one responed within the 2 days. The only administrator was trying to help. But between 9 staff as he said in a branch no one was free to call back. I chased the for 2 days just out of curiousity. The most horrible thing in business (I am a owner of a business myself) is to give empty... Read Full Review

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Appalling, unprofessional and ...

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1 Star Review

By : 'no'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : W5

20 Jan 2013
People found this helpful9

Appalling, unprofessional and disgraceful customers' service from Foxton Ealing Broadway. It was early December and we were actively looking for a property to move in January. As we were busy during the week, we used our week-end to carry viewings and sent to a young woman name Jan our searching... Read Full Review

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NEVER MORE! I'm sure my ...

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1 Star Review

By : 'Pin'
Services : Letting( As a Tenant )
Would you recommend ? : No

23 Oct 2012
People found this helpful7

NEVER MORE! I'm sure my story about great and friendly customer service provided by Foxtons only until the moment we paid deposit is very common! Anything beyond that is disappointing, shocking,sad. Our experience with Foxtons was about promises before we moved in and lies afterwards. Not only we... Read Full Review

Comments (2)
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By : Disgusted Tenants

14 Feb 2014

We were initially assisted by Jan from Foxtons Ealing Broadway in acquiring the flat we are currently living in and as soon as we paid the deposit we never heard from her! To get to speak to her is a ...

I rented my current property ...

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1 Star Review

By : 'Mehul'
Services : Letting( As a Tenant )
Would you recommend ? : No

21 Mar 2012
People found this helpful18

I rented my current property through Foxtons. During my initial property hunt stage, they showed me the properties in a nice flashy car. All properties were over-priced, except the one I selected. They made me sit in their nice shinny office and they were very pleasant to me. My nightmare started... Read Full Review


What agent could do to change your mind?

The agent could have been more open with their charges and prompt with their replies to our queries after charging us such an exorbitant amount as fees. They should have never lied to our landlord and do what an agency should do - help their customers.

Comments (2)
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By : ex foxtons

2 Apr 2012

would like to firstly state if you had A. read their terms and conditions you would have found these "hidden fees" oh and also if you look into the legal side of a standard AST (assured...

Lindsay is a wonderful agent ...

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5 Star Review

By : 'Ellie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes

15 Mar 2012
People found this helpful0

Lindsay is a wonderful agent who really listened to my requirements and found properties that suited me and my situation. She was personable, approachable and helpful at every step of the... Read Full Review

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Dealt with them in 2007. they ...

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1 Star Review

By : 'Dem'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No

19 Sept 2011
People found this helpful8

Dealt with them in 2007. they were pushing the sales price through the roof trying to squeeze every penny out. They recommended their financial advisor Alexander Hall who apparently is in the same company group as Foxtons and were allegedly tipping Foxtons the maximum price a buyer can afford.Their ... Read Full Review


What agent could do to change your mind?

review the attitude and be honest

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The worst of the worst. I ...

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1 Star Review

By : 'Rob'
Services : Letting( As a Tenant )
Would you recommend ? : No

24 Sept 2010
People found this helpful4

The worst of the worst. I shall never, ever do business with this company again. All about the bottom line. 100% profit driven, 0% customer driven. You have to pretty consistently terrible to warrant your own hate site. All that glitters is not... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 6/23/2017, 4:11:19 AM by allAgents

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