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The UK's Largest Customer Review Website for the Property Industry

2.2/5, 33 Reviews
32% Recommended
60% sales valuation accuracy
40% letting valuation accuracy
100% sales fee satisfaction
62% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60.00% | 100% | £260,000 | £260,000 |
| Lettings | 40% | 62% | £800 | £1,450 |
Fox & Sons
117-118 Western Road, Brighton, East Sussex
BN1 2AD
01273 777000
By : 'DRAvis'
Services : 3
Would you recommend ? : No
Postcode : BN1
Terrible service, would not recommend. There was no feedback following viewings, zero communication or market updates, and I had to point out listing errors multiple times (including the lease length being incorrectly shown as zero years!). I only received a brief, noncommittal apology. I’ve now... Read Full Review
Can’t comment on fees as withdrew my property
By : 'Kim'
Services : 4
Would you recommend ? : Yes
Postcode : BN1
I had an excellent experience with Josh Brown at fox and Sons. He is a fantastic mortgage adviserprofessional, knowledgeable and genuinely cares about his clients. Josh was always easy to contact, kept me fully informed throughout the process and went the extra mile to make everything run smoothly. ... Read Full Review

By : 'Jack'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
We are very grateful to Fox & Sons for facilitating our the move into our new flat. James Turner in particular was very helpful, giving us the information we needed and responding to our emails promptly. The move went very smoothly and we are happy to have found a new home through Fox... Read Full Review


By : 'Marina'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
We are so grateful to Fox & Sons for finding us a beautiful apartment at a great price. A special mention to Issy who made the whole process easy and stress free. Issy was kind, attentive and supportive throughout and made sure that the apartment was the right fit for us. She told us she... Read Full Review
By : 'Grace'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : No
Postcode : BN1
AVOID LIKE THE PLAGUE IF YOU WANT TO BE AN ETHICAL LANDLORD (or to be a happy tenant when you move out). I had heard the lettings reputation of Fox & Sons had long before renting with them, but decided to give them the benefit of the doubt as I worked in a decent & fair property ... Read Full Review

By : 'Amin'
Services : Letting( As a Tenant )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : BN1
Alex was extremely professional and very helpful throughout the tenancy process. The whole team were very accessible and always reply to my email and answer my... Read Full Review
By : 'Patrick'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN1
Terrible company ! Take ya money quickly enough, never dealt with Maintainence, took us a year just to get landlords number to get something done, the flat we moved into was disgusting! Now I’m waiting for my deposit and are being passed pillar to post. First I was told 5-7 days ,... Read Full Review
By : 'Nicholas'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BN3
I had a great experience moving into my new flat in hove...thanks to very young, friendly and professional staff at this branch. I would highly recommend to... Read Full Review
By : 'Matt'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BN3
Fox and Sons entered my friends property on Landsdowne Place without permission, after being told that she would want me to meet them there and refusing entry otherwise. Fox and Sons are well aware that this is trespassing, which is a criminal act. Tenants have a right to ‘quiet... Read Full Review

By : 'Giuseppe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN3
Hi just wanted to say a big thank you on helping myself and my girlfriend on our search for a flat recently.Very efficient and professional job particularly from the lovely Alex Murdoch! Keep up the good job... Read Full Review

By : 'Naomi'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : No
Postcode : BN1
Do not use Fox and Sons to manage your property. Their service is appalling and my property was ruined because of their negligence. The staff were always changing and I had about 5 different people "managjng" my property when clearly i was the only one who was! They are very... Read Full Review

By : 'Lee'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BN1
Appalling service provided - we were awarded compensation by The Property Ombudsman due to the terrible work by Fox & Sons. Do not entrust your property sale to them. Absolutely avoid at all... Read Full Review
By : Amanda Booth
8 Oct 2019I'm currently awaiting an outcome from the property ombudsman following my appalling experience with Fox & Sons Brighton. Can you advise the approximate timescale involved?...
By : 'aly'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : BN3
The worst Agency I have tried throughout my three-year stay in Brighton! They advertised a property, handled the viewing and handled most of the paperwork but when the landlord blocked me to avoid returning the deposit they said that they don't manage the property and that they only advertise ... Read Full Review
By : 'Amanda'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : No
Postcode : BN1
I have used this agency as a landlord for the last year not necessarily through choice but the property was inherited from my father. Despite a sitting tenant and therefore their only responsibility is collecting a monthly rental from the tenant, they are so totally disorganised, that even a simple ... Read Full Review
By : 'G'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BN1
Unessecary phone calls without having any product or service to offer. They need to find market information themselves and not bother customers in trying to obtain... Read Full Review

By : 'monkeynuts'
Services : Letting( As a Tenant )
Sold price : £260000
Would you recommend ? : No
Postcode : BH12
If you're reading this, PLEASE stop calling me. I have an offer accepted on another property and I don't appreciate your calls at the crack of dawn. I know you have commission to make, but make it someone... Read Full Review
In selling my place, exorbitant - which is why I went with another agent.
By : 'Frustrated'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : BN
Our chain has been going for nearly four months and is on the verge of collapsing because of this office's incompetence and unprofessionalism. They don't return any phone calls, they don't chase and there is no sense of urgency. They are the worst estate agency I have ever... Read Full Review
By : 'Siz'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN3
the staff are the dreadful, they dont know what they are doing and lie the whole time, the worst estate agents I have ever dealt with - simply awful. PLEASE... Read Full Review
fees okay but service awful

By : 'Sara'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BN41
I was absolutely thrilled with the service I received from Sarah during my rental of a property through a Fox and Sons - she was always polite and helpful. However, the biggest hurdle I find is when leaving a property - I have know agencies to still not have given deposits back nearly 8 months... Read Full Review
Fees are the same as most places.

By : 'PJ'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BN3
Staff are not very smart and very untrustworthy - they don't seem to know what they are doing, there are much better options in Brighton for buying and... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.