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The UK's Largest Customer Review Website for the Property Industry

4.6/5, 9 Reviews
78% Recommended
80% sales valuation accuracy
100% sales fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 80.00% | 100.00% | £750,000 | £2,800,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 4 | 0 | 2 | 1 | 1 | 1 |
Fine and Country Oxford
267 Banbury Road, Oxford, Oxfordshire
OX2 7HT
01865953244
No Branch Video found...

By : 'Chandra'
Branch : Oxford, 267 Banbury Road
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : OX1
A very impressive service from start to finish, when buying our beautiful new property on Boars Hill. If you want a fast and efficient exchange, Guy is your man! With much enthusiasm and genuine care for all parties involved, Guy will go over and above the usual service provided and ensure that you ... Read Full Review
By : Guy Simmons
8 Aug 2024Dear Chandra How kind of you to give me such a great review. I do appreciate this, as life is busy!! I really love my job, which allows me to provide what I feel is the service level I would...

By : 'JM'
Branch : Oxford, 267 Banbury Road
Services : Sales (As a Vendor)
Sold price : £2800000
Would you recommend ? : Yes
Postcode : OX1
No one compares to the energetic and professional approach to selling a property shown by Guy Simmons from Fine & Country, Oxford. After stumbling along for over six months with false starts and waning enthusiasm from another Realtor we switched to Guy and secured a buyer within three ... Read Full Review
By : Guy Simmons
4 Dec 2022Thank you JM I really enjoyed assisting you to get the right outcome deserved for you, and your beautiful home. Enjoy your new home, and I will be over to see...

By : 'Please'
Branch : Oxford, 267 Banbury Road
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : OX44
Tristan Battory dealt with my new house purchase , Tristan was utterly amazing, not only was he extremely professional but he really did go the extra mile explaining everything in fine detail & even taking the time to call me on the evening when most people would have clocked off ! He ... Read Full Review

By : 'Lynda'
Branch : Oxford, 267 Banbury Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : OX13
Guy was a whirlwind and went more than the extra mile. would certainly recommend him as an agent. He was full of energy and ideas and certainly not a 9 til 5 ... Read Full Review

By : 'Mark'
Branch : Oxford, 267 Banbury Road
Services : Sales (As a Buyer)
Sold price : £985000
Would you recommend ? : Yes
Postcode : OX12
We are buyers, not sellers, so perhaps it is rare to leave a review for somebody else's agents; but Damion and Guy from Fine & Country were outstanding in their fairness and support to us as well as to their clients. Their professionalism, regular and speedy communication, and overall ... Read Full Review
By : Guy Simmons
4 Dec 2022Dera Mark & Jo It was a pleasure helping you, it is a two way process, and your patience and understanding we greatly appreciated, I know you will Love East Hendred and your new...

By : 'Ed'
Branch : Oxford, 267 Banbury Road
Services : Sales (As a Vendor)
Sold price : £750000
Would you recommend ? : Yes
Postcode : OX12
Guy has been exceptional throughout what has been a challenging sale of a grade II listed property. He worked tireless throughout the process, and it would not be an exaggeration to say without him this process would have taken longer and maybe even not been successful - I cannot recommend highly ... Read Full Review
By : Guy Simmons
4 Dec 2022Dear Ed & Emily It was a challenging process, and we navigated our way to the right outcome, but thanks for both of your understanding at times, of what was a complex, and certainly not standard...

By : 'Steve'
Branch : Oxford, 267 Banbury Road
Services : Sales (As a Buyer)
Sold price : £1050000
Would you recommend ? : Yes
Postcode : SN7
Having been frustrated using other estate agents and missing purchases, we met Guy Simmons of Fine and County who showed us a number of appropriate properties and was able to source a house before it came to market which fitted our requirements. Guy remained involved with all aspects of the ... Read Full Review
By : Guy Simmons
4 Dec 2022Dear Steve & Glenda Thank you for the kind review, great to see your new car garaging is very nearly done, and the house is looking great after your renovations Best...

By : 'NT'
Branch : Oxford, 267 Banbury Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SN7
Guy has been by far and away the best estate agent I have ever worked with. He invested very significant personal effort into every aspect of the sale, reaching well beyond what I would normally expect an agent to be doing. That began right at the start when he linked the house to a potential ... Read Full Review
By : 'Pete'
Branch : Oxford, 267 Banbury Road
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : OX13
Absolutely awful - the second a For Sale board goes up on your house their agents begin pestering you, leafletting you, turning up on your doorstep and generally being ... Read Full Review
No idea
By : Guy Simmons
4 Dec 2022Dear Pete I am sorry you felt disappointed enough to write a negative review if you had explained to us you were not interested to be engaged. I am sure the associate involved would have respected...
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Fine & Country Oxford In-House Complaints Procedure We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please follow the following procedure: Please raise your complaint with the sales advisor that is handling your case. If the sales advisor cannot resolve the issue for you then please put your complaint in writing addressed to the Branch Manager. We will acknowledge receipt of your complaint in writing within three working days of receiving it, enclosing a copy of this procedure. The Branch Manager will then investigate your complaint. They will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. If you are not satisfied with the full written outcome response from the Branch Manager you can write to the Managing Director will arrange for a separate review to take place. In line with the Ombudsman guidelines the Managing Director will respond to you with a statement of the final view of the matter within 15 working days. If you are still not satisfied with the outcome, you can raise your complaint with The Property Ombudsman and request an independent review The Property Ombudsman will request that you have exhausted the internal complaints procedure before contacting them. When you have raised a complaint with The Property Ombudsman they will write to us as agents requesting our Property File and our version of the events. A case officer will then undertake a formal review of your complaint largely based on the documents from both sides. The Property Ombudsman Ltd 01722 333 306 / www.tpos.co.uk Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
Last updated at 10/15/2018, 9:00:52 AM by allAgents