Executive Lets

Probably the worst letting agent I've ever used. Constant trouble with trying to get things repaired as it takes so long. The worst problem is the finance, as without trouble every month all bills are paid, before time or on the day by standing order. There is constant harassment by the company to ... Read Full Review

The most unprofessional company around. We rented for 8 months whilst our property was being renovated by us. We were paying �1000/m so not cheap. Although the house was OK. They said it had been professionally cleaned, but this was not true. The probably charged the previous tenant the �200 ... Read Full Review

I find Executive Lets to be cheerful, friendly, efficient and a pleasure to work with. There have been a few occasions when I've wondered if communication could have been better between the various departments, but this has never been detrimental to the excellent service I have always ... Read Full Review

Executive Lets did a fantastic job of finding us new tenants. Everyone was professional and efficient. Communications were excellent. I would highly recommend them and will definitely use them ... Read Full Review

I have always found Executive Lets to be very responsive to my queries. In particular both Fiona and Sandy have been very ... Read Full Review

Really slow response times, hidden fees left right and centre this place could easily feature in the documentary 'rip off Britain.' nearly 200 quid for cleaning automatic £30 administration fee deducted from deposit return oh and other so called damages mostly consistent with 5 yrs wear and ... Read Full Review

I am waiting now for over 3 weeks for the plumber,i have a leaking problem,my water bill doubled in last 3 months,they allways say th plumber is busy! They have so much properties rented, and they have 1 plumber. ? Very unprofessional agency !!! When You email them,u recieve an email and say i am ... Read Full Review

I rented two different properties from this agency. The first one we lived in for around 15 months. It was fine and we had no issues. Only deposit deduction at the end was fair and I agreed with it. Something has clearly changed since then as I have now moved out of my second property and they ... Read Full Review

No Complaints regarding Exec Lets. Very business like and actions taken quickly. Inspections very thorough and informative, gives great ... Read Full Review

A very good agency I wanted an introduction only service as I live fairly local to my property and I was happy with the speed in which executive lets found me a very suitable tenant. Sandy Francis was very helpful in explaining all the aspects of letting my property and seemed to be very up to date ... Read Full Review

We found Executive Lets good initially as they helped us negotiate the rental price down. They also dealt with maintenance problems (very few in our case), adequately. However, on checking out, they used every trick in the book to try and get as much money as they could out of our deposit. We had ... Read Full Review

If I was a landlord I would never use this company to deal with my property. They are unhelpful and unwilling to take ownership of a problem. Their customer service is poor, I have been let down and will look to terminate my tenancy as soon as possible so please think carefully if you plan to use ... Read Full Review

Me and my partner found a great flat, we had to run through executive lets, paying them a substantial sum of money to sort out all the paperwork ( Of which we ended up having to do anyway). they set up a standing order/ direct debit, of which they lost details (yes, you heard right, lost bank ... Read Full Review

Do I have to give them a star? Don't go near them. This is all 100% honest of my experience with them. Nothing slanderous, but just the facts. I lived in a property of their for ~18 months and they didn't fix a single issue for us in this time. Toilet seat was broken when we moved in, but we ... Read Full Review

Executive Lets were recommended to me by a tenant in the same block as where my apartment is. As a tenant, he said he was very happy with them and recommended that I use them. I have been very happy with Executive Lets. Their efficiency, politeness and responsiveness makes them a letting agent ... Read Full Review

I have rented two properties from "Executive" Lets over the past two years... Why didn't I learn from my first experience with them?! First property: refused to assist me (I have very limited mobility) with changing strip lighting in the bathroom which had a very tall ceiling due to the ... Read Full Review

I found Executive Lets professional and efficient. Communication was good, and they were quick to inform me of any issues. I found the maintenance report thorough and accurate. I would recommend them to any landlord that is considering letting out property. I would use them again if letting in the ... Read Full Review

I am disgusted with executive lets, their staff were unhelpful, disorganised and not present for half of my inquiries by phone or in person. The original inventory purposefully left out the damages to the property on my arrival and on my departure they charged me fully for these damages and ... Read Full Review

I would like to say how disgusted I was with the service of Executive Lets on 13 th March 2013. I had arranged to view a property for let in Bickleigh at 11.30 on 13th March 2013. I travelled 300 miles to meet their agent at the house and arrived in plenty of time. At 11.40 when nobody had ... Read Full Review

Having been a tenant of Executive Lets for the past two-and-a-half years I cannot recommend them highly enough. They firstly helped me find a perfect property for me and ensured a smooth handover and move-in. During my time as a client, any maintenance requests were carried out very quickly and ... Read Full Review