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Wimbledon, London SW19
4.3/5, 22 Reviews
77% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
83% letting fee satisfaction
No Description Found
Latest Reviews
Tenant of a SW19 flat let by EW
migue&natacha
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £515,000 | £515,000 |
| Lettings | 100% | 83% | £875 | £1,700 |
Address
Eddisonwhite Ltd
85 The Broadway, London, Greater London
SW19 1QE
020 8540 5544
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Eddisonwhite Ltd Branches (View All 2)
If you are a tenant think ...
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1 Star Review
By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : No
Postcode : SW19
9 Aug 2023
People found this helpful0
Last year when I make an 50GBP higher offer than the asking price, my landlord asked for 25GBP, claiming something due to our backgorund he needs to add extra 25GBP which is nuts, James liased with him and stop him from doing so. However, since then it wasn't James who liased with us.... Read Full Review
Comments (0)
Last year when I make an 50GBP higher offer than the asking price, my landlord asked for 25GBP, claiming something due to our backgorund he needs to add extra 25GBP which is nuts, James liased with him and stop him from doing so.
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Tenant of a SW19 flat let by EW said about Eddisonwhite Ltd
Services : Letting( As a Tenant )Date: 9th Aug 2023
Last year when I make an 50GBP higher offer than the asking price, my landlord asked for 25GBP, claiming something due to our backgorund he needs to add extra 25GBP which is nuts, James liased with him and stop him from doing so.
However, since then it wasn't James who liased with us. Things have been changed. We have a cubby hole in our flat and the landlord didn't get rid of the rubbish inside and even asked me to help find a company and clear it.
We are about to move out now. We have given timeslots for viewing, with one of the rooms filled with boxes because of packing ,our large amount of belongings and the fact that we can't use the cubby hole. Our landlord told us that agents from Eddison White told him that the flat was in a shocking state because of the boxes and thus affect offer making and asked us to PAY MORE EFFORT in making sure the flat is 'presentable'. He even demanded the same day clearance after the cubby hole being cleared recently because of the viewing. Agents from Eddisonwhite simply passed the message to us without thinking if that's really our responsibilty and if the landlord's request is reasonable, let alone his demanding tone.
Every time there is a viewing we tidy the flat, and we managed to clear the cubby hole, but couldn't find any terms in the tenancy agreement requiring us to clear boxes, and make sure the flat is representable (from the agent perspective) for viewing. We asked for the term but received no reply.
Also, the asking price of the rent has risen 20% when compared to the asking price last year. This could also be a huge reason for it not being able to let out yet but the blame is on us.
We feel not respected, and with Eddison white definitely sided with the landlord and giving us demanding requirements with how our home should be like at the last one or two months of our lease. This is an appalling experience and I think public deserves to know our experience.
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5 Star Review
By : 'Ed'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
21 Oct 2018
People found this helpful0
Really great service from start to finish and took all the stress out of renting out a property. Highly... Read Full Review
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Ed said about Eddisonwhite Ltd
Services : Letting( As a Owner )Date: 20th Oct 2018
Really great service from start to finish and took all the stress out of renting out a property. Highly recommend.
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We were renting and after 6 ...
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4 Star Review
By : 'migue&natacha'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
3 Mar 2017
People found this helpful0
We were renting and after 6 months the landord sold the property. Carole was great. She helped a lot with... Read Full Review
Comments (0)We were renting and after 6 months the landord sold the property.
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migue&natacha said about Eddisonwhite Ltd
Services : Letting( As a Tenant )Date: 3rd Mar 2017
We were renting and after 6 months the landord sold the property.
Carole was great. She helped a lot with everything!
Thanks!
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Carole administers our rental ...
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5 Star Review
Carole
By : 'Grant'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
24 May 2016
People found this helpful1
Carole administers our rental property, while we are living outside the UK. Carole is very efficient, detailed, very responsive and most courteous work with. Often she has gone out of her way to rectify a problem quickly, efficiently and is cost conscious. We are most pleased to have her... Read Full Review
Comments on Agent Fees
Acceptable for the excellent worry free management
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Grant Tripp said about Eddisonwhite Ltd
Services : Letting( As a Owner )Date: 23rd May 2016
Carole administers our rental property, while we are living outside the UK. Carole is very efficient, detailed, very responsive and most courteous work with. Often she has gone out of her way to rectify a problem quickly, efficiently and is cost conscious. We are most pleased to have her services.
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Edison White are very biased ...
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1 Star Review
Richard
By : 'Christopher'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : No
Postcode : SW19
26 Apr 2016
People found this helpful1
Edison White are very biased towards the interest of their landlords. Below is a quote from TDS which we got once we found out we would not get our all our deposit back (note this we left on Feb 29th and got this letter on 24th of April. 'This is a quote from our report by TDS (Tenancy deposit... Read Full Review
What agent could do to change your mind?
credit check fee £100 despite us having 3 previous credit checks with letting agents on the same high street paying £700
Comments on Agent Fees
credit check fee £100 despite us having 3 previous credit checks with letting agents on the same high street paying £700
Comments (1)Edison White are very biased towards the interest of their landlords. Below is a quote from TDS which we got once we found out we would not get our all our deposit back (note this we left on Feb 29th and got this letter on 24th of April.
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Christopher said about Eddisonwhite Ltd
Services : Letting( As a Tenant )Date: 25th Apr 2016
Edison White are very biased towards the interest of their landlords. Below is a quote from TDS which we got once we found out we would not get our all our deposit back (note this we left on Feb 29th and got this letter on 24th of April.
'This is a quote from our report by TDS (Tenancy deposit scheme)For the avoidance of doubt, once the tenancy has determined, tenants are not entitled to return to the Property to make repairs or carry out further cleaning, the property having been returned to the landlord's Possession.
Award to landlord: �310.55'
This was sent to us on the conclusion of a decision by TDS in awarding part of our deposit to the landlord unfairly. On leaving the property on a the 29th Feb we were then given (1st) an itemised checkout report stating we had outstanding cleaning and repairs that needed doing. Edison emailed us advising us of this to which we emailed back agreeing (despite not accepting these issues were indeed outstanding). Our cleaning company to which we had already paid �300 were set to return on the Thursday 3rd however despite agreeing with us that this path of action would be taken, Edison sent their own company the morning prior and carried out their own tidy up to which they charged us for (award to landlord above) We then had to pay out to our cleaning company more money for the call out. The house was left in good condition by us (29th) on top of this we paid �300 for the garden to be cleaned and tidied and agreed to some repairs (minor) that we morally were liable. Despite this in all we have paid in the region of �1000 that was not foreseen due to Edison cleverly playing the system.
They told us on the phone that they recommend a company to clean (�475) and if we used another company they we could be liable for additional charges (a low and behold this came true!)
We handed all the keys back which they checked at the office on handover but they later lost these but blamed us and in addition charged us for breaking into the shed as it had a padlock on. We disputed this with TDS but without evidence the letting agents got awarded the money! They also charged us �10 for a light bulb despite us being good enough to leave 2 pack of bulbs which they denied where there.
The list goes on….. I could print more but don't want to be sued. They are another example of poor unregulated letting agents getting away with what they like. I would be very careful before you take them at their word. Not only have they lied TDS have supported them. The systems wrong. The charity Shelter have been CC's into all correspondence so if you need help and advice get in touch and support the abuse. Richard White even lied to a contractor who refused to repair a leaking roof for a week (we had a 1 year old baby) as Edison had not paid their previous bills and told the contractor they couldn't pay until they chased us for rent (email sent 10.10am on 1st of month) despite us never being behind ever with payments…..
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By : Richard Eddison
27 Apr 2016Dear Christopher, We are never happy to read a negative review. However, there are always two sides to every story and I do not feel you have given a fair account of the entire situation. This is...
Eddison White were the ...
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4 Star Review
Richard
Carole
By : 'Pam'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : SW20
12 Dec 2015
People found this helpful0
Eddison White were the managing agents for my property for over 5 years. During that time I have dealt mostly with Carole. She has always been very helpful and understanding of any problems either I or my tenants during that time may have had. My property is now being occupied by a family... Read Full Review
Comments (0)Eddison White were the managing agents for my property for over 5 years. During that time I have dealt mostly with Carole.
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Pam said about Eddisonwhite Ltd
Services : Letting( As a Owner )Date: 12th Dec 2015
Eddison White were the managing agents for my property for over 5 years. During that time I have dealt mostly with Carole.
She has always been very helpful and understanding of any problems either I or my tenants during that time may have had.
My property is now being occupied by a family member,but should things change I would go back to Eddisons.
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From day one of meeting ...
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5 Star Review
Richard
James
By : 'Sarah'
Services : Sales( As a Vendor )
Sold price : £515000
Would you recommend ? : Yes
Postcode : SW19
8 Nov 2015
People found this helpful0
From day one of meeting Eddison White (Richard) we knew our property would be in good hands/ sold quickly. He provided us with the answers we needed. We had several offers in the first week which was outstanding. Richard & James were very helpful in guiding us on accepting offers and pushing... Read Full Review
What agent could do to change your mind?
The fees were reflective of the work the agents did in selling our house so quickly and the work that went into the sales.
Comments on Agent Fees
The fees were reflective of the work the agents did in selling our house so quickly and the work that went into the sales.
Comments (0)From day one of meeting Eddison White (Richard) we knew our property would be in good hands/ sold quickly. He provided us with the answers we needed. We had several offers in the first week which was outstanding. Richard & James were very helpful in guiding us on accepting offers and pushing through the sales.
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Sarah said about Eddisonwhite Ltd
Services : Sales( As a Vendor )Date: 8th Nov 2015
From day one of meeting Eddison White (Richard) we knew our property would be in good hands/ sold quickly. He provided us with the answers we needed. We had several offers in the first week which was outstanding. Richard & James were very helpful in guiding us on accepting offers and pushing through the sales.
Full credit to Richard when we thought we'd reached a glitch in selling our property - he was very patient with our demands and very reassuring- when we were emailing 5 times a day! Eddison White certainly took the stress out of our move. I have recommended EddisonWhite to a few friends.
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Been a landlord using Eddison ...
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5 Star Review
Carole
By : 'Robert'
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : SW19
23 Feb 2015
People found this helpful0
Been a landlord using Eddison White for a number of years now. I need to deal with both offices for different things, but a special mention goes to Carole Cherry. She is fantastic.! Her organisation and being on the ball at all times gives confidence in the lettings experience. No matter what the... Read Full Review
Comments (0)Been a landlord using Eddison White for a number of years now. I need to deal with both offices for different things, but a special mention goes to Carole Cherry. She is fantastic.! Her organisation and being on the ball at all times gives confidence in the lettings experience. No matter what the question or problem (good or bad) Carole gives an honest and genuine approach. It is easy to complain in life and when something is good to not acknowledge. However, this is a big show of support and gratitude to a first class service.
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Robert said about Eddisonwhite Ltd
Services : Letting( As a Owner )Date: 23rd Feb 2015
Been a landlord using Eddison White for a number of years now. I need to deal with both offices for different things, but a special mention goes to Carole Cherry. She is fantastic.! Her organisation and being on the ball at all times gives confidence in the lettings experience. No matter what the question or problem (good or bad) Carole gives an honest and genuine approach. It is easy to complain in life and when something is good to not acknowledge. However, this is a big show of support and gratitude to a first class service.
Thank you Carole and hope you get the appreciation you so deserve within Eddison White.
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Dear Vincent Thank you for ...
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5 Star Review
Vincent
By : 'A.'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SW19
6 Sept 2013
People found this helpful0
Dear Vincent Thank you for all your help with the purchase of Shelley Way. Much appreciated. Best... Read Full Review
Comments (0)Dear Vincent
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A. Kurk said about Eddisonwhite Ltd
Services : Sales( As a Buyer )Date: 6th Sep 2013
Dear Vincent
Thank you for all your help with the purchase of Shelley Way. Much appreciated.
Best wishes
Annie
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My experience with ...
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5 Star Review
Vincent
By : 'Ms'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW20
6 Aug 2013
People found this helpful0
My experience with Eddisonwhite has been first class; they have exceptional customer service skills, from initial viewing through to completion. I have been bowled over by the expertise and attention to detail; a refreshing change. I would like to pass on special thanks to Vincent who kept me... Read Full Review
Comments (0)My experience with Eddisonwhite has been first class; they have exceptional customer service skills, from initial viewing through to completion. I have been bowled over by the expertise and attention to detail; a refreshing change.
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Ms Oliver said about Eddisonwhite Ltd
Services : Letting( As a Tenant )Date: 6th Aug 2013
My experience with Eddisonwhite has been first class; they have exceptional customer service skills, from initial viewing through to completion. I have been bowled over by the expertise and attention to detail; a refreshing change.
I would like to pass on special thanks to Vincent who kept me informed throughout the process and has made one of life's top 10 stresses seem like a walk in the park.
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Been with Eddisonwhite for ...
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5 Star Review
Carole
Daniel
By : 'Robert'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
28 Jul 2013
People found this helpful0
Been with Eddisonwhite for around 3 years after a nightmare time with C James over the road. [Do not touch them with a barge pole] Eddisonwhite are fantastic. Organised, polite and always on the ball. Special mention to Carole who I deal with most of time. A star!! Nothing is ever too much... Read Full Review
Comments (1)Been with Eddisonwhite for around 3 years after a nightmare time with C James over the road. [Do not touch them with a barge pole]
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Robert said about Eddisonwhite Ltd
Services : Letting( As a Owner )Date: 28th Jul 2013
Been with Eddisonwhite for around 3 years after a nightmare time with C James over the road. [Do not touch them with a barge pole]
Eddisonwhite are fantastic. Organised, polite and always on the ball. Special mention to Carole who I deal with most of time. A star!! Nothing is ever too much trouble for Carole. Daniel built a good model of not just how estate agencies should be run. But any company in any field. As expanded the company still maintains the same level of excellent customer service.
See for yourselves!!!!!
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By : Daniel White
29 Jul 2013Hi Robert, Many thanks for your kind words. We always work hard to build up great business relationships with all our clients and look forward to many more sucessful years working with...
The agency was excellent from ...
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5 Star Review
Vincent
By : 'Mark'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW15
15 May 2013
People found this helpful2
The agency was excellent from start to finish in finding a tenant and sorting out the necessaries. Vincent was excellent at keeping me informed of what was going on and the whole process was very painless. Using EddisonWhite was a completely different experience to their competitors who offer... Read Full Review
Comments (0)Was this helpful?:
Mark Ellis said about Eddisonwhite Ltd
Services : Letting( As a Owner )Date: 15th May 2013
The agency was excellent from start to finish in finding a tenant and sorting out the necessaries. Vincent was excellent at keeping me informed of what was going on and the whole process was very painless. Using EddisonWhite was a completely different experience to their competitors who offer abysmal service for a lot more money. They were very upfront about the costs involved and the invoice received was exactly as discussed. There were no hidden extras or additions. I would highly recommend them.
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A huge thank you Eddison ...
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5 Star Review
Vincent
By : 'Sophie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW15
7 May 2013
People found this helpful3
A huge thank you Eddison White's agent, Vincent, who helped my family so much in finding a lovely new home. We moved in at the weekend and are really pleased with our choice. He was friendly and extremely helpful in the whole process of letting the property - going out of his way to make sure that ... Read Full Review
Comments (0)Was this helpful?:
Sophie said about Eddisonwhite Ltd
Services : Letting( As a Tenant )Date: 7th May 2013
A huge thank you Eddison White's agent, Vincent, who helped my family so much in finding a lovely new home. We moved in at the weekend and are really pleased with our choice. He was friendly and extremely helpful in the whole process of letting the property - going out of his way to make sure that the tenancy started well. Thank you.
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I rented a propery threw ...
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5 Star Review
Richard
Carole
By : 'Stephen'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW19
7 Feb 2013
People found this helpful1
I rented a propery threw Eddisonwhite for 2 years.During this period Carole was very helpull when dealing with our requests recarding problems that came up & dealing with the landlord I have just purchased my first property threw Eddisonwhie .Richard was instrumental during the whole... Read Full Review
Comments (0)I rented a propery threw Eddisonwhite for 2 years.During this period Carole was very helpull when dealing with our requests recarding problems that came up & dealing with the landlord
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Stephen Meade said about Eddisonwhite Ltd
Services : Sales( As a Buyer )Date: 7th Feb 2013
I rented a propery threw Eddisonwhite for 2 years.During this period Carole was very helpull when dealing with our requests recarding problems that came up & dealing with the landlord
I have just purchased my first property threw Eddisonwhie .Richard was instrumental during the whole complicated process .He spent hours on the phone talking to both sets of solicitors helping us get the deal done asap .
Weather you are landlord ,looking to buy or rent ,with Eddisonwhie you will get the best service I've experienced when dealing with estate agents .
I can't recommend them high enough !
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Ashleigh really helped every ...
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5 Star Review
Ashleigh
By : 'Letitia'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW19
30 Jan 2013
People found this helpful4
Ashleigh really helped every step of the sale process keeping us up to date and speaking to the buyer and solicitors to make sure everything went ahead as planned to sell the house before xmas. Would certainly recommend anyone using them as they provided us with great service throughout. Thanks ... Read Full Review
Comments (0)Ashleigh really helped every step of the sale process keeping us up to date and speaking to the buyer and solicitors to make sure everything went ahead as planned to sell the house before xmas. Would certainly recommend anyone using them as they provided us with great service throughout.
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Letitia and Ryan said about Eddisonwhite Ltd
Services : Sales( As a Vendor )Date: 30th Jan 2013
Ashleigh really helped every step of the sale process keeping us up to date and speaking to the buyer and solicitors to make sure everything went ahead as planned to sell the house before xmas. Would certainly recommend anyone using them as they provided us with great service throughout.
Thanks again to all involved in helping us sell our house.
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I sold my property through ...
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5 Star Review
Richard
Ashleigh
By : 'Mr'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW19
30 Jan 2013
People found this helpful2
I sold my property through Eddison White both Richard and Ashleigh worked tirelessly to help me accomplish this. As soon as any problems arose they worked to fix them while keeping me informed of the various stages in the selling process. I would not hesitate to recommend them to any of my... Read Full Review
Comments (0)I sold my property through Eddison White both Richard and Ashleigh worked tirelessly to help me accomplish this.
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Mr T Hallinan said about Eddisonwhite Ltd
Services : Sales( As a Vendor )Date: 30th Jan 2013
I sold my property through Eddison White both Richard and Ashleigh worked tirelessly to help me accomplish this.
As soon as any problems arose they worked to fix them while keeping me informed of the various stages in the selling process.
I would not hesitate to recommend them to any of my friends or acquaintences who are either buying or selling a property.
Thank you both for helping me with my sale.
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From start to finish I found ...
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5 Star Review
By : 'Delighted'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW19
10 Jan 2013
People found this helpful8
From start to finish I found this agency to be professional, friendly and were a great help during a problem with the lease. Would highly recommend them to... Read Full Review
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Delighted said about Eddisonwhite Ltd
Services : Sales( As a Vendor )Date: 10th Jan 2013
From start to finish I found this agency to be professional, friendly and were a great help during a problem with the lease. Would highly recommend them to anyone.
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So disappointed from them and ...
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1 Star Review
Carole
By : 'Dissapointed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
5 Dec 2012
People found this helpful5
So disappointed from them and in general Carole Cherry! Takes ages to respond to e-mails, unprofessional . Seems that she doesn't care for the tenants at all. Delay in paying back the deposit even tho is said clear in the contract 10 days,and again no info given ! So unpleased with their service... Read Full Review
What agent could do to change your mind?
Poor customer service, careless , unprofessional
Comments (1)Was this helpful?:
Dissapointed said about Eddisonwhite Ltd
Services : Letting( As a Tenant )Date: 5th Dec 2012
So disappointed from them and in general Carole Cherry! Takes ages to respond to e-mails, unprofessional . Seems that she doesn't care for the tenants at all. Delay in paying back the deposit even tho is said clear in the contract 10 days,and again no info given ! So unpleased with their service !
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By : Daniel White
10 Dec 2012Even though our tenancy agreements state that deposit should be returned within 10 working days, unfortunately we cannot return until we have written permission to do so from the landlord. Plus if...
Friendly, flexible and ...
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5 Star Review
Ashleigh
By : 'MWW'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
17 Nov 2012
People found this helpful2
Friendly, flexible and professional. Quickly established what we needed, sorted out a wide range of possible options and were patient in showing us around. Once property selected they were scrupulously fair in dealing with us and the vendor, gave very sound advice on property needs and the area ... Read Full Review
Comments (1)Friendly, flexible and professional.
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MWW said about Eddisonwhite Ltd
Services : Sales( As a Buyer )Date: 17th Nov 2012
Friendly, flexible and professional.
Quickly established what we needed, sorted out a wide range of possible options and were patient in showing us around. Once property selected they were scrupulously fair in dealing with us and the vendor, gave very sound advice on property needs and the area and greatly eased the whole process..
Their knowledge of local cleaners and tradesmen also invaluable to us as new to the area.
A thoroughly professional team and a pleasure to work with them.
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By : Daniel White
19 Nov 2012Thank you for your kind words. There's nothing more rewarding than finding someone a new home and to recieve a review like this is the icing on the top. Enjoy your new home & welcome to...
Eddisonwhite responded ...
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4 Star Review
Richard
By : 'Farzin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
20 Jul 2012
People found this helpful2
Eddisonwhite responded quickly to our request to sell our property and were prompt to see/review and market the property. Richard Eddiosn and staff were cordial in dealing with us/potential client(s) and acted in a professional manner. Their advice/recommendations were made in a courteous manner... Read Full Review
Comments (0)Was this helpful?:
Farzin Azarpour said about Eddisonwhite Ltd
Services : Sales( As a Vendor )Date: 20th Jul 2012
Eddisonwhite responded quickly to our request to sell our property and were prompt to see/review and market the property. Richard Eddiosn and staff were cordial in dealing with us/potential client(s) and acted in a professional manner. Their advice/recommendations were made in a courteous manner and in accord with our request.
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