The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.2/5, 433 Reviews
79% Recommended
100% sales valuation accuracy
88% letting valuation accuracy
100% sales fee satisfaction
87% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £155,000 | £168,000 |
| Lettings | 88% | 87% | £395 | £3,650 |
DJ Alexander Lettings
John Cotton Centre, 10 Sunnyside, Edinburgh, City of Edinburgh
EH7 5RA
0131 558 3000




By : 'Dorothy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH10
We are first time Landlords and were apprehensive, however from the very start of meeting Ben he was very friendly, answering all our queries, providing in depth information on what was involved, allaying any concerns we had. After meeting Ben we took our time to finally decide to rent out our... Read Full Review

By : 'Jim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH10
I would like to express my total satisfaction with your company - in particular Daniel & Neill - in the letting of my property in Morningside. From the first meeting with Daniel when he called at my flat to discuss my requirements to present time, matters have progressed rapidly and I have been ... Read Full Review
Given the service so far - good.

By : 'Ioanna'
Services : Letting( As a Tenant )
Rent PCM : £1070
Would you recommend ? : Yes
Postcode : EH9
I would like to say a big thanks to Laura Mctaggart for her help. From the firt day , when we received the application for our new flat until the day we moved in, Laura was always next to us to help us. Always she was replying to us in 10 minutes time and she had a solution in every problem or, in... Read Full Review
By : 'C.C.'
Services : Letting( As a Tenant )
Rent PCM : £1295
Would you recommend ? : No
Postcode : EH4
It took DJ Alexander less than a year to force us to find a new place to live. Since day 1, we never dealt with the same agent twice - we kept being passed on to different young, clueless agents who would give us the wrong information. If we asked to speak to someone by name we always got... Read Full Review
They will squeeze you dry. All they're after is your money, they couldn't care less about your living standards.
By : Steve
5 Nov 2018Hi, I would very much like to speak with you in regards your feedback and try and understand if there is anything I can do to help. If there has been any error on our part, then I would be more than...

By : 'Charlie'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : EH4
I have let 2 houses with DJ Alexander and so far I have been happy with their responsiveness, knowledge and service. Good people to work with and seem very... Read Full Review
Typical of the industry. No problem
By : Donna Baird
1 Nov 2018Hi Charlie, Thank you for your kind review. It has been a pleasure assisting you with your properties. Best wishes, Donna &...
By : 'Abi'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : No
Postcode : EH6
We started renting from DJ's in July 2018. From the beginning there were red flags - moved in and the inventory wasn't completed correctly - some significant damage overlooked. We had to continually chase for this to be amended. Then the washing machine AND the dishwasher stopped working... Read Full Review
By : Steve Robbins
8 Nov 2018Dear Abi Thank you for giving me the opportunity to review your complaint and I am glad we have been able to find a resolution to the issue. As previously mentioned if I can be of any assistance...
By : 'Mm'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EH7
We have leased our property through DJ over 3 years ago. During that time there were a number of issues and ridiculous charges (£900 for repainting 2 rooms, to a very poor standard) but because we lived away we trusted them with their judgement. Contrary to what they say they will not look after... Read Full Review
Standard fees for an agent who does stuff. Since their only contribution was finding new tenants, ridiculously overpriced.
By : Dayle
31 Oct 2018Hi, we're sorry to hear you haven't had a good experience with DJ Alexander. Our Head of Customer Service would be happy to chat with you more about this to try and resolve any issues - he can be...
By : 'AW'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH7
Dealt with very pleasant and professional people at DJ Alexander and they all did an excellent job of promoting my property and quickly achieving a successful tenancy. Very... Read Full Review
Fees are reasonable
By : Daniel Walker
2 Nov 2018Dear AW, Many thanks for posting such a lovely review and we're very pleased that you're delighted with the service you have received. Kindest Regards, Daniel &...

By : 'Youdish'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : EH4
Daniel is very professional in his approach and I was particularly impressed with his outlook and knowledge of the rental market. He was very patient with me and addressed all my concerns with a very positive attitude. The fact that we landed suitable tenants in a very short period of time... Read Full Review
The fees are reasonable for such high level of professional
By : 'David'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH3
I have found DJ Alexander, in particularly Kimberley Berry to be a delight to interact with, both during the initial letting process in finding a flat but also in the on going support in relation to my lease, any maintenance issues and any administrative support I have... Read Full Review
I don't think they are the cheapest but you get what you pay for - which is very good service.
By : 'L'
Services : Letting( As a Owner )
Rent PCM : £1340
Would you recommend ? : Yes
Postcode : EH11
I found Neill to be very friendly and efficient and always on hand to answer any questions I had. He always responded very quickly which was helpful. Overall I found the team to be very responsive, and accommodating when it came to arranging appointments. Very impressed with the inventory... Read Full Review
Very competitive.

By : 'L'
Services : Letting( As a Owner )
Rent PCM : £1340
Would you recommend ? : Yes
Postcode : EH11
The transition over to using DJ Alexander to let my property couldn't have gone smoother. Daniel was always on hand to answer all my questions, and gave good, practical advice which I found very helpful. He guided me through the process and kept me updated without being prompted so I felt... Read Full Review
Fees were very competitive.
By : 'Andy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH3
Both ladies were exceptional in helping my partner and I find our new home. Couldn't rate them highly enough.... Read Full Review
Good
By : Dayle
11 Oct 2018Hi Andy, thank you so much for your positive review - we really appreciate it. We would love to pass this on to the correct staff members and reward them for their hard work, do you have the names of ...
By : 'Landlord'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : ED6
From the moment we met Stephen he was very professional and extremely helpful. Nothing was too much bother for him. Whenever you had a query he always gave you a prompt reply which made the whole experience stress... Read Full Review
By : 'Nikki'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH12
Donna and Laura both are great and very helpful and professionally efficient. Ben is brilliant too. They work very hard... Read Full Review
Fees are fair and square & old school which is what I like . I have been tenant and Landlord myself via them . they have huge data base and lots employee and yet all very helpful and professional .

By : 'KC'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : EH7
From my first contact with DJ Alexander I felt confident they would look after my interests, my tenant and my property. Three months on, and with a professional tenant and excellent rental figure secured, I'm happy with my decision to place my business with... Read Full Review
Not the cheapest but probably worth the extra.

By : 'Ian'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : EH3
Laura has looked after our company for the past 6 years. Laura is extremely professional, meticulous in contracting, reliable, timely, supportive and a strong communicator. It's been a pleasure working with her. Thanks for... Read Full Review
By : 'Sami'
Services : Sales( As a Buyer )
Sold price : £155000
Rent PCM : £800
Would you recommend ? : Yes
Postcode : EH7
I had no idea about buying property in Edinburgh. after dealing withdjalexanders i enjoyed it and would be looking for buying more in the coming future . i expect the way i was treated when i bought the property will continue while DJ Alexander manages the property. i enjoy working with... Read Full Review
good so far
By : 'Henderson'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : EH10
Great service - our property was rented quickly and DJ Alexander have helped throughout the process, keeping us informed and taking care of all the regulatory compliance with no... Read Full Review
Fees are very reasonable for service provided.

By : 'Stockbridge'
Services : Letting( As a Owner )
Rent PCM : £905
Would you recommend ? : Yes
Postcode : EH3
**** Donna kept proactively in touch with us at the start of our experiences with DJ Alexander, as a landlord. Donna provided a helpful link with other staff to get requisite work actioned, and supported Ben in securing our relet as a new customer. Donna went out of her way to check back that we... Read Full Review
Fees are competitive
By : Donna Baird
17 Sept 2018Thank you for your lovely comments and I am delighted to hear you have been happy with your experience with us! It was a pleasure supporting you through the initial stages of your journey....
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Please contact us on 0131 558 3000.
Last updated at 10/30/2017, 8:49:55 AM by allAgents