Direct Housing Property Sales

Direct Housing is a once -in-a-lifetime experience I had the pleasant surprise to benefit from in the Selly Oak branch in Birmingham. At each occasion the team there proved to be consistently outstanding in their customer service and their genuine and patent willingness to help. Truly upbeat, ... Read Full Review

As an international student from East Africa, the service(especially the quality of both - the customer service and the accommodation) i got from this branch was comparatively fantastic and outstanding, they keep their promises. I would highly recommend this agent to any ... Read Full Review

I was living in a property of Direct Housing for one month and a half. The customer service was really friendly, they helped me since the first minute that I phoned them. Moreover I am glad to deal with this company because when I arrived in Birmingham I didn't speak English but they did the ... Read Full Review

I was with Direct Housing for a few years. The staff are always friendly and willing to help whenever I contact them. Any issues were resolved when there were problems with the property. The staff always made time when I dropped by the office or phoned them. I would recommend Direct Housing if you ... Read Full Review

Absolutely abysmal. As one reviewer said, they stopped caring immediately after I signed the contract. Communication was *always* an issue. I joined a house with my friend who had been there a couple of years already, and I guess I was never added to the mailing list as on the few occasions we did ... Read Full Review

I have found Direct Housing to be really helpful. I had to leave my previous housing with this letting agency due to problems with other tenants and direct housing were nothing but sympathetic and understanding about the situation. Clare helped me find a new person to replace me so that i could be ... Read Full Review

The worst mistake I have made during my 4 years at University is renting a house through Direct Housing. The reviews that describe them as conwomen are all too accurate. Before our tenancy even began, we had problems. They were trying to get us to pay full rent while the house was under ... Read Full Review

House was filthy upon arrival at the property despite staff claiming it had been cleaned- obviously untrue as mud was on the floors and slug trails vastly covered the carpets, kitchen floor, worktops, and kitchen pots and pans. Despite numerous problems in the property which we repeatedly asked to ... Read Full Review

Absolutely useless. They seemed competent before we signed the contract. The moment we did they stopped caring about anything at all. They gave us false information in the contract, which we could only discover after having moved in. Everytime you call them with a request, they tell you they will ... Read Full Review